/5
★★★★☆
based on 37309 reviews published
★★★★☆
based on 37309 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Number of parts not received and also still have not had money back.
Kris S.
purchased on 09/04/2024
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1
/5
★☆☆☆☆
It all took too long I got at least 2 or 3 messages your order will be delivered today, and then some later our apologies there is something intervened 1 time I can understand it but several times come on hey guys play with someone else's feet . And of course I'm in a bad mood on 1001 . No they should not knock on my door anymore there are plenty of serious traders.
Aime P.
purchased on 22/04/2024
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5
/5
★★★★★
Super fast delivery, wide choice
Jan V.
purchased on 19/05/2024
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5
/5
★★★★★
To see my grandson's eyes light up at your collections speaks volumes about the quality of your products. Well done! I'll definitely be back.
Leonarde F.
purchased on 14/05/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Easy ordering, fast delivery niclel
Laurent V.
purchased on 29/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3
/5
★★★☆☆
Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.
Jerome L.
purchased on 27/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
Plenty of choice, attention to price and packaging.
Eric C.
purchased on 18/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Everything was perfect.
Didier R.
purchased on 19/05/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
Hervé S.
purchased on 22/05/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Seriousness in order processing. Exemplary follow-up. To be recommended.
Bernard D.
purchased on 13/05/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
Great site. Fast delivery.
Simon K.
purchased on 23/04/2024
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2
/5
★★☆☆☆
In my experience. On the website the specifications of the product are given loosely. I happened to buy a board game but it was not in Italian, but French. I wanted to make the return but on the site I couldn't find the page for that.
Marco C.
purchased on 01/05/2024
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5
/5
★★★★★
Clear and product meets expectations
Maarten S.
purchased on 04/05/2024
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5
/5
★★★★★
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
Joaquín R.
purchased on 12/05/2024
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Answer from 1001hobbies
Looks like an exciting project. Adding LED lights inside the boat to illuminate all the windows is a great idea. Not only would it add a touch of realism, but it would also highlight the details of the model, making it even more impressive. We can't wait to see the final result of your work. Feel free to share photos when you've finished it.
5
/5
★★★★★
No comment
Loic C.
purchased on 15/05/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Order delivered on time.
Jeff C.
purchased on 19/04/2024
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5
/5
★★★★★
Very satisfied;
Luc S.
purchased on 14/04/2024
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5
/5
★★★★★
Time limit
Jean Pascal D.
purchased on 15/05/2024
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5
/5
★★★★★
Everything is fine, gladly again.
Jost F.
purchased on 11/05/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Just right
I. G.
purchased on 11/05/2024
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4
/5
★★★★☆
Communication out of sync with colissimo delivery.
Olivier B.
purchased on 05/05/2024
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5
/5
★★★★★
Everything as ordered, gladly again
Gerd R.
purchased on 13/05/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
It's perfect, correct price, fast shipping, good quality model.
Jean V.
purchased on 09/05/2024
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1
/5
★☆☆☆☆
Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied
Domenico N.
purchased on 06/03/2024
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3
/5
★★★☆☆
I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.
Geoffrey P.
purchased on 05/04/2024
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Answer from 1001hobbies
Thank you for taking the time to share your experience with us. We're sorry to hear about the inconvenience you experienced with the delivery of your package. We fully understand your frustration with this stressful situation. However, we would like to reassure you that we take the quality of our service very seriously and work closely with our delivery partners to minimize such incidents. We will pass on your comments to the delivery companies concerned in order to improve this process. We're delighted that everything went smoothly and that you were finally able to collect your order. Your satisfaction is very important to us and we hope that this kind of problem will not occur again in the future. Thank you again for your understanding and patience. Please don't hesitate to contact us if you need any help or have any other questions.
5
/5
★★★★★
Fast delivery
Wolfgang S.
purchased on 19/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
Armand R.
purchased on 23/04/2024
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5
/5
★★★★★
Excellent service. Clean. Fast. Very affordable.
Henri S.
purchased on 26/04/2024
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4
/5
★★★★☆
Quickly received and in good condition But this model was impossible to glue as the parts were very small
Chantal A.
purchased on 23/04/2024
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4
/5
★★★★☆
Extremely fast, great selection, some brands too expensive compared with other sales sites, otherwise it would have been 5 stars.
Marc R.
purchased on 22/04/2024
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