4.2/5
★★★★☆
based on 37511 reviews published

Latest customer reviews

1 /5
★☆☆☆☆
I received my order after a month; on Friday 28 06 I placed another order will I wait as long thank you see you very soon
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Pigeon P.
purchased on 28/05/2025
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Answer from 1001hobbies
Hello,

Thank you for taking the time to send us this comment.

We would like to renew our apologies for this incident and assure you that this delay is also very unpleasant for us.

We left you a voicemail regarding your second order to offer you a quick solution.

We remain at your disposal,
Best regards,
1001hobbies
5 /5
★★★★★
Ordered items corresponding to the ordered items corresponding to expectations Known item already used
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Bernard S.
purchased on 10/06/2025
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1 /5
★☆☆☆☆
Shipping via dgp is subpar.....delivery only through their own parcel shop, not to home address
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Guido D.
purchased on 23/05/2025
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5 /5
★★★★★
Very good
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Vincent A.
purchased on 19/06/2025
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1 /5
★☆☆☆☆
The same problems as for others, shipping delays not respected. Purchase of several items available for shipping the same day, payment of express shipping fees to receive it the next day as indicated, except that the order is not even shipped the next day but 3 days later... Customer service responds generically when we ask what is happening, and a small note in the message to say that they have longer delays with the change of depot. If this is really the case, it would be good to indicate it ON THE SITE before the order... Everything is more expensive than on other sites as well. Prefer other solutions for your purchases.
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Romain F.
purchased on 23/06/2025
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5 /5
★★★★★
Very satisfied with my purchases at 1001hobies. Great order tracking service. Items are restocked, we are notified.
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Jean-bernard A.
purchased on 14/05/2025
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1 /5
★☆☆☆☆
PACKAGED VERY BADLY: there was nothing inside to prevent the bottles of thinner and everything else from banging around during transport, resulting in a "mirror" sheet from Hasegawa, which cost 30 euros, arriving all crumpled. I contacted the store days ago reporting the problem (with photos) and they haven't replied. TERRIBLE.
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Diego M.
purchased on 15/06/2025
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3 /5
★★★☆☆
Quite mixed with the experience. The availability of items is overestimated. Moreover, I was disappointed with the Hät products whose quality is questionable. Of course, the site does not mention this. A merchant also has the role of advising, here this is not the objective. Too bad.
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Emmanuel G.
purchased on 04/06/2025
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5 /5
★★★★★
Hallöchen, went a little slowly. But the result was good.
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Ralf S.
purchased on 30/05/2025
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5 /5
★★★★★
Perfect
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Sylvain H.
purchased on 08/06/2025
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5 /5
★★★★★
Everything perfect
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Jorge G.
purchased on 08/06/2025
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4 /5
★★★★☆
Delayed delivery, but communication OK
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Christophe B.
purchased on 18/06/2025
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5 /5
★★★★★
Delivery of the package within the announced deadlines. Perfect packaging. Order compliant with the request.
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Gilles D.
purchased on 04/06/2025
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1 /5
★☆☆☆☆
For a model available shipped the same day 12 days of waiting despite the messages sent always a different lame excuse site to avoid
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Jean-marc M.
purchased on 07/06/2025
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5 /5
★★★★★
Super fast serious
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Jean P.
purchased on 21/06/2025
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4 /5
★★★★☆
Delay longer than expected due to stock shortage Complete order received No issues
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Stéphen P.
purchased on 12/06/2025
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2 /5
★★☆☆☆
Birthday gift delivered after the scheduled date, so after the party. Little interest.
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Pierre-jean H.
purchased on 13/06/2025
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5 /5
★★★★★
5 stars
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Philippe G.
purchased on 11/06/2025
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5 /5
★★★★★
A bit of waiting due to the trip from Ukraine but the soldiers are here, that's the main thing.
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Olivier R.
purchased on 20/05/2025
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5 /5
★★★★★
Good
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Barbara V.
purchased on 11/06/2025
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1 /5
★☆☆☆☆
More than 20 days to send the order. Supposedly because a product was not available. Yet everything was still marked as available on the site. No customer service, just a stupid and useless bot. I asked to speak to a human, and I was told that I would be called back. That never happened, but coincidentally, 1 hour later my package was shipped. Unacceptable service, 1 star is generous
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Maxime L.
purchased on 03/06/2025
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4 /5
★★★★☆
No problem delivery almost on time
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Dominique L.
purchased on 06/06/2025
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5 /5
★★★★★
Very good product
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Philippe L.
purchased on 11/06/2025
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1 /5
★☆☆☆☆
Incomplete receipt 6 months later
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Vincent P.
purchased on 21/01/2025
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4 /5
★★★★☆
2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain
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Fraenkel P.
purchased on 25/05/2025
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5 /5
★★★★★
Very good
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Pascal C.
purchased on 03/06/2025
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5 /5
★★★★★
Qualitative seriousness
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Jacques P.
purchased on 23/06/2025
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5 /5
★★★★★
Everything perfect. Fast and good communication
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Alfonso T.
purchased on 31/05/2025
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5 /5
★★★★★
Very good
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Ludovic G.
purchased on 10/05/2025
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4 /5
★★★★☆
Very long delivery time
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Peter R.
purchased on 25/05/2025
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