4.2/5
★★★★☆
based on 37020 reviews published

Latest customer reviews

1 /5
★☆☆☆☆
Not satisfied at all with your way of doing things, false information regarding the availability of the items ordered, waiting for 3 weeks for a poor order of 40 €, next time I will look elsewhere
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Vittorio C.
purchased on 05/03/2025
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Answer from 1001hobbies
Hello dear customer,

We regret this review and apologize for this delay.

We remind you that 1001Hobbies is a small business that offers over 200,000 references on its site. Therefore, you will understand that we cannot have all these references in stock in our warehouse.

Moreover, there are two types of products to consider on our site:
5 /5
★★★★★
Impressive service.
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Adrian T.
purchased on 28/03/2025
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4 /5
★★★★☆
Delivery time too long compared to what was announced 20 days instead of 4
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Cécile M.
purchased on 08/03/2025
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5 /5
★★★★★
Everything is ok
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Rolf A.
purchased on 13/03/2025
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2 /5
★★☆☆☆
Two empty boxes????
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Didier D.
purchased on 14/03/2025
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Answer from 1001hobbies
Hello dear customer,

We regret this review and apologize for this incident, which is beyond our control.

Could you please email us the references of these boxes? We are waiting for the two boxes in order to assist you and proceed with their replacement.

Best regards,
1001 Hobbies
5 /5
★★★★★
Delivered very quickly
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Laurent G.
purchased on 19/03/2025
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1 /5
★☆☆☆☆
Does not match the desired model, can I return it
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Brigitte T.
purchased on 20/03/2025
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Answer from 1001hobbies
Hello dear customer,

Thank you for taking the time to report this issue. We sent you an email on Thursday at 4:43 PM, containing the return address.

If you have not received anything, our customer service is at your disposal for any further information.

Best regards,
1001hobbies
5 /5
★★★★★
Package received well, everything is ok
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Adrien A.
purchased on 17/03/2025
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5 /5
★★★★★
Received and correct orders
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Juan Ramón A.
purchased on 09/03/2025
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5 /5
★★★★★
0
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André B.
purchased on 08/03/2025
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4 /5
★★★★☆
Package received quickly. One downside: the crystal box was broken in one corner. Personally, it doesn't bother me because I can hide it (it's for housing a diorama), but I would understand if it doesn't suit others (NB: I have already seen the same issue in reviews on your site)
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Pierre A.
purchased on 21/03/2025
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1 /5
★☆☆☆☆
Terrible communication, false promises on the site...
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Steff V.
purchased on 04/03/2025
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Answer from 1001hobbies
Hello, We regret this inconvenience and sincerely apologize. We would like to inform you that we have split your order at no extra cost to send the products that are in stock to you faster. We regret that you did not appreciate this commercial gesture. If you have any further questions, please do not hesitate to contact us. Best regards, The 1001Hobbies team
5 /5
★★★★★
Great product, fast and convenient shipping, good price
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Alessandro P.
purchased on 14/03/2025
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2 /5
★★☆☆☆
The order received does not match as a building box is missing
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Alessandro G.
purchased on 14/03/2025
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Answer from 1001hobbies
Good morning, we apologize for the inconvenience and for the missing item. We inform you that the refund for this product has been processed, as the order with our supplier has experienced a significant delay. To avoid making you wait any longer, we have therefore proceeded with the refund of this item. We remain at your disposal for any further questions. Best regards, The 1001Hobbies team
5 /5
★★★★★
Perfect Package well protected Site to recommend
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Thierry T.
purchased on 16/03/2025
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5 /5
★★★★★
I ordered 4 gold USA aircraft lapel pins. The illustrations and detailed descriptions gave a good idea of what the final product looked like, and matched the items received. The size of the lapel pin appeared to be just right. They were. The ordering process was simple. The company kept me alerted to shipping and expected delivery date. The items received were well made, and looked just as illustrated. Missing from their extensive line-up was a DC-3 /C-47. I'll follow-up to see if I missed that one.
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Kevin H.
purchased on 09/03/2025
1 /5
★☆☆☆☆
Order placed in January, received at the end of March. Too long....
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Joël B.
purchased on 06/03/2025
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Answer from 1001hobbies
Hello,

We regret this review and apologize for the delay. We are doing everything we can to improve our processing and delivery times.

In your orders, two products were subject to a long delay, requiring a special order from our supplier in England. The delay for these products is about 4 weeks. However, it is possible that customs may have held up the order, which is the case for the Seminole Warriors 1:72 figurine. This is why this box arrived later than expected.

Please feel free to contact our customer service for any questions or assistance requests.

Best regards,
1001hobbies
5 /5
★★★★★
The ideal car for a young teenager of 12 years old
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Nils B.
purchased on 16/03/2025
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5 /5
★★★★★
Very good
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Michele L.
purchased on 26/03/2025
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5 /5
★★★★★
Very good and fast! Great product!
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Javier F.
purchased on 22/03/2025
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5 /5
★★★★★
Perfect items and delivery was punctual and fast.
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Valerio G.
purchased on 20/03/2025
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2 /5
★★☆☆☆
2 months between the order and receipt, for figurines that were supposed to arrive in a week...
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Gorgues A.
purchased on 31/01/2025
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Answer from 1001hobbies
Hello Sir,

We sincerely regret this review and apologize for this delay.

We would like to clarify that at the time of your order, the product SHOOTOUT! Vietnam War Series, for which you ordered two copies, was only received in stock as a single copy. As soon as we received the order, we immediately placed a new order for the product to send it to you as soon as possible.

We renew our apologies for this setback and advise you to prioritize products marked as "shipped today" to ensure their immediate availability.

We remain at your disposal for any questions or follow-up and hope to fully satisfy you with your future orders.

Best regards,
1001hobbies.
5 /5
★★★★★
Perfect, super fast delivery!
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Lucie B.
purchased on 21/03/2025
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5 /5
★★★★★
Very well received without any problems and quickly, thank you...
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Fabrice M.
purchased on 15/03/2025
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4 /5
★★★★☆
Good service, but a delivery date is set and then it changes, and having an operator who speaks Spanish.
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Jose V.
purchased on 15/03/2025
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5 /5
★★★★★
Well received without issue
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Gabriel M.
purchased on 17/03/2025
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4 /5
★★★★☆
The transaction was perfect but I consider the time elapsed between placing the order and shipping to be excessive.
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Gonzalo M.
purchased on 07/03/2025
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5 /5
★★★★★
Perfect
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Jean-claude C.
purchased on 23/03/2025
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5 /5
★★★★★
Fast service. perfect.
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Laurent S.
purchased on 16/03/2025
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4 /5
★★★★☆
In principle, it's fine, just a small silly thing, why do you cover the labels of the paint cans? They have to be broken to see the code.
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Vicente P.
purchased on 17/03/2025
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