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★★★★☆
based on 39894 reviews published
Latest customer reviews
Waiting time for order was 4 months...
thank you for your feedback. We understand your disappointment regarding the delivery time. At 1001hobbies, we are doing everything we can to improve our service and reduce waiting times. Your satisfaction is our top priority, and we hope to prove our commitment to you in the future.
Best regards,
the team at 1001hobbies
It looks very good
Fast and meets expectations grace
An order placed for Christmas, an item received at the end of March. "Supplier problem". Strangely, a few days after threatening to call a mediator... Fortunately, the item seems rather qualitative.
Thank you for your feedback and we are sorry to hear that your order took longer than expected. We completely understand your frustration and are doing everything we can to improve our service. We are glad that the item suits you despite this setback. Please feel free to contact us for any questions or assistance.
Best regards,
The 1001hobbies team
Very good
Fast shipping with delivery on time. This is the second time I buy a product from 1001 and I have been satisfied with the cost as well.
Thank you for your feedback and for choosing 1001hobbies again. We are happy that the shipping and costs have met your expectations. We are committed to continuously improving our offer and will take your comments to ensure even better service. We remain at your disposal for any needs.
Best regards,
The 1001hobbies team
4 weeks waiting is way too long!
Thank you for your feedback. We are sorry to hear that the waiting time was longer than expected. We are doing our best to improve the process and appreciate your patience. Please feel free to contact us for further questions.
Best regards,
The 1001hobbies Team
No, I only received the small flags, I should have received the two crosses that are at the front and back of the Bismarck on the mount, but I don't have them.
Thank you for taking the time to share your opinion. We are sorry to hear that your order did not contain all the expected items. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Very good, but a bit long...
Favorable
Last order, still absent.
We are sorry to hear that your order has not yet arrived. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Very smooth
Arrived quickly and safely. Thank you very much! I always love ordering Rabbids products from you 🙂
Good product and delivered on time
Well, the model arrived. But I couldn't find out the status of my order since it was a pre-order. I knew it had already arrived at other stores, but I wrote 3 emails and none were answered. There are too many things on the website, which is very good, but you really don't know what they have in real stock and you don't know if your order will arrive, and that is frustrating nowadays. Other than that, good price and once shipped everything was fine. I would buy again but only things that are actually in stock. Thank you
Hello, I received your order with a lot of delay, not having any email, I had to send you one to find out what was going on. You replied that a product was missing and would be replaced by another which I accepted, but when I received my order, I realized that the product you sent me did not meet my expectations. It was a product for the airbrush and I do not have an airbrush. However, the other products I ordered are very good, nothing to say. Have a nice day.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations and that the proposed replacement did not suit you. We are committed to improving our communication and to
I actually wanted to cancel the pre-order, but they did not want to refund my money. When I ordered it, I also paid extra for safe shipping, but it was just thrown in the box with only paper at the bottom. I hate this company; I hope it goes bankrupt. Thieves.
Thank you for your feedback. We are sorry to hear that you had a negative experience with your order. At 1001hobbies, we strive for the highest customer satisfaction, and we take your comments about shipping and cancellation very seriously. We would like to help you find a solution. Please contact our customer service so we can look into your situation.
Best regards,
The 1001hobbies Team
Everything was perfect Thank you
No worries, professional delivery and 100% compliant product. Thank you!
Everything is correct
Really excellent seller and fantastic products. Highly recommended
Good service
Terrible experience! I bought a dimatex backpack but besides the delay in shipping, they do not respond to emails and if they do, it takes many days. The product received does not match the one in the photo and despite having contacted them, I have never received a response. Terrible. The backpack received can be found on the official site for 40 euros less. I bought it because the photo depicted a different version not present on the official site. Never again with them.
We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Thank you for bringing to our attention the issue regarding shipping and the product discrepancy. We are committed to improving and assure you that we are working to resolve these issues. We invite you to contact us directly to find an appropriate solution.
Best regards,
The 1001hobbies team
Shipped perfectly! I can’t wait to use them! Will order from you again!
I live in the US and figured it would take weeks for my order to arrive. I was stunned at how quickly this order was turned around. So impressed and will absolutely will be a return customer!
Very good service. Reasonable price.
Everything I have ordered from you has always been well arranged
Deadlines much too long
Product, choice, availability nothing to complain about 1001hobbies. However, I take away one star for the attention to the package. Thin cardboard, model without protection or bubble wrap, I had also ordered a Tumbler which moved around the whole trip, model box crushed, cardboard crushed... To be reviewed on this point.
Thank you for your positive feedback regarding our products and the availability of our site. However, we take your comments about the packaging and protection of parcels very seriously, and we will pass them on to our team to improve this experience for our customers. Your satisfaction is our priority, and we hope to provide you with a service that meets your expectations during your next order.
Very good even if a bit long
Nice man, I bought a really thick pen, really nice. I'm still working on the puzzle, I don't really like puzzling, I think my wife will finish it and then I'll frame it.
Good
We sincerely thank you for your positive rating of 4/5 and are delighted that our site "1001hobbies" suits you. If you have any suggestions for improvement or additional comments, please feel free to share them with us, as your satisfaction is our priority.
Prompt delivery and well packaged. Thank you!
Two months to deliver items that were already in stock. Too long for delivery.
Thank you for your feedback. We sincerely apologize for the delay in delivery. We are constantly working to improve our service and will ensure that similar situations do not happen in the future. We appreciate your patience and are here for any further assistance.
Best regards,
The 1001hobbies team
After over a year and not receiving my preorder, I contacted them to cancel. They refused and immediately shipped out the order. Wonder how often they just hope people forget? Scammers
Thank you for sharing your feedback. We are sorry to hear about your experience and appreciate your patience throughout the process. Our goal is to ensure customer satisfaction, and we are always here to assist you with any concerns. Please feel free to reach out to our customer service for further support.
Best regards,
The 1001hobbies Team
All good
The 1/35 resin kit figures are of top quality.
1001Hobbies should change suppliers. DPD is a disaster.
Thank you for your feedback. We appreciate your opinion about our suppliers and take this seriously. We strive to provide the best possible service and will consider your comments.
Best regards,
The 1001Hobbies Team
With this seller, you need to be patient with shipping times, as the estimated times given for products to be back in stock aren't always accurate, and sometimes they can take longer. Aside from the long shipping times, so far, my orders on this site have always been successful, and the items have always arrived.
Great seller, wide selection, delivery times could be improved.