/5
★★★★☆
based on 37310 reviews published
★★★★☆
based on 37310 reviews published
Latest customer reviews
4
/5
★★★★☆
Surprised to find the tamiya gekko model
Eric C.
purchased on 02/04/2024
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3
/5
★★★☆☆
Great choice of models but price too high attention to product packaging
Eric C.
purchased on 10/04/2024
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4
/5
★★★★☆
Fast delivery, parcel arrived in good condition, I'll be back.
Renan P.
purchased on 05/04/2024
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5
/5
★★★★★
As ordered and on time. Very good.
Yannick M.
purchased on 17/04/2024
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5
/5
★★★★★
Perfect
Raphael V.
purchased on 07/04/2024
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5
/5
★★★★★
I received the items i ordered in a very timely manor
Lloyd B.
purchased on 29/04/2024
Answer from 1001hobbies
We're glad to hear that you received your items promptly! If you have any other questions or need further assistance, feel free to reach out.
5
/5
★★★★★
Easy to choose the product, excellent service from the moment you receive the goods, up-to-date order fulfilment until delivery. Highly recommended.
Derrick J.
purchased on 20/04/2024
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5
/5
★★★★★
Everything went very well! Highly recommended!1
Walter S.
purchased on 01/05/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
2
/5
★★☆☆☆
The original Trumpeter box containing the model arrived in a sorry state, the preparation for transport was not good.
Vicente A.
purchased on 25/04/2024
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2
/5
★★☆☆☆
I send several messages telling them to cancel the order, I call several times by phone and they never pick up, they answer me two days later saying that unfortunately they have already sent it ... I do not recommend, bad service.
Jesus P.
purchased on 27/04/2024
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Answer from 1001hobbies
Dear customer, We sincerely apologize for the inconvenience you experienced with your order. We regret that you had difficulty contacting us and that it took so long for us to get back to you. We fully understand your frustration and apologize for the inconvenience of shipping your order despite your cancellation request. We take your comments very seriously. We are actively working to improve our responsiveness and availability to avoid similar situations in the future. Your satisfaction is our top priority and we are determined to rectify this situation. If you have any other questions or need further assistance, please do not hesitate to contact us directly. We are here to help you and will do our best to resolve this issue to your satisfaction. Once again, we apologize for any inconvenience we may have caused you.
5
/5
★★★★★
The delivery was fast and uncomplicated and the shipment was always tracked. The price/performance ratio is absolutely right. This will not be my last order.
Dorothea A.
purchased on 30/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast delivery, powerful search engine
Christian C.
purchased on 04/05/2024
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5
/5
★★★★★
Good interpersonal skills. Very fast
Didier M.
purchased on 16/04/2024
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4
/5
★★★★☆
Great choice of products, but delivery time as long as ever.
Philippe C.
purchased on 03/04/2024
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5
/5
★★★★★
Super site and very accommodating I recommend 100%. Great customer service
Virginie C.
purchased on 06/04/2024
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4
/5
★★★★☆
Delivery took a little longer. ...otherwise it was okay.
Meike M.
purchased on 17/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Super
Alexandre M.
purchased on 28/03/2024
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5
/5
★★★★★
Received purchased products in great condition. Took a while for the package to be delivered. Had to be shipped from France. Customer is well informed where the package is. Absolutely great, 1001hobbies.nl !
Rob S.
purchased on 30/04/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
1
/5
★☆☆☆☆
I have NOT received my order. I received several emails that it was ready for collection with QR codes and everything but the box at the collection point was EMPTY and neither the suppliers nor the seller got back to me after 2 days.
Wargod W.
purchased on 06/05/2024
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Answer from 1001hobbies
Hello sir, we regret your review. However, we would like to point out that you provided an incorrect telephone number on our website, which prevented the code from being received. In addition, according to the carrier's tracking, the parcel appears to have been delivered on 10.05.2024. Thank you for your reply. Yours sincerely, 1001hobbies
5
/5
★★★★★
Fast delivery well packed good communication
Pieter P.
purchased on 24/04/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5
/5
★★★★★
No complaints about my order and its delivery. Everything went smoothly. I was just surprised to find that the masks mentioned on the two instructions were not supplied with each model, as the assembly instructions suggest. Is this normal? A reply from the seller would be appreciated.
Christian B.
purchased on 01/05/2024
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5
/5
★★★★★
Impeccable transaction.
Jean-louis S.
purchased on 13/04/2024
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2
/5
★★☆☆☆
Ordered Ruff Puffs and Viet Congs and APVN....it was so simple! received the Viets and instead of the South Vietnamese, a quadruple 20mm Armory. Called immediately (Tuesday afternoon), the operator told me she would immediately send an exchange voucher...I'm still waiting; no need to buy where it's most expensive to be poorly served!
Thierry B.
purchased on 30/04/2024
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Answer from 1001hobbies
Hello Sir, Thank you for taking the time to leave us this review. We are very sorry that you did not understand that this was a human preparation error and we regret it. We apologize again for this incident. Following our initial discussion, we have sent you the return slip. Our customer service department is very responsive according to the feedback we receive from our customers. We feel that the non-receipt of a return slip does not merit such a mark. We have also asked for this product to be returned immediately. It is currently on order with our supplier and should be delivered around 18/06/2024. It was ordered from our supplier in England, and it is possible that the supplier's order will be slightly delayed due to customs clearance. Thank you for your patience. Best regards, 1001HOBBIES
5
/5
★★★★★
Fast delivery
Patrick F.
purchased on 04/05/2024
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5
/5
★★★★★
I am very happy with the order. I was delighted when the package arrived.
Lea-sophie F.
purchased on 17/03/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
Always affix your safety labels to the paint reference.
NUL !!!! Already reported several times to your company.
No news from you.
Not very serious.
Georges L.
purchased on 03/05/2024
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5
/5
★★★★★
Too bad you have to pick up the parcel in a pickup truck
Bernard G.
purchased on 29/04/2024
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3
/5
★★★☆☆
The box was a little damaged No damage to the boxes
Robert D.
purchased on 24/04/2024
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5
/5
★★★★★
Fast delivery.I recommend
Claude F.
purchased on 02/05/2024
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3
/5
★★★☆☆
It seems to me that the product was new and not resealed with stickers, so I'm a little disappointed.
Jeremy B.
purchased on 01/05/2024
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