/5
★★★★☆
based on 37319 reviews published
★★★★☆
based on 37319 reviews published
Latest customer reviews
3
/5
★★★☆☆
A real depth of range, with products listed as being in stock...but in reality, they are ordered from third-party suppliers. Don't be in a hurry, as delivery times can be several weeks.
Free shipping only applies to chronopost and is not mentioned in their offers...at least not by Johan. What's more, I've had a bad experience with this service, and the prices are considerably higher than those of competitors. But then again, you can find everything!
Frederic V.
purchased on 12/04/2024
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4
/5
★★★★☆
It's good, although it takes a while to put the articles together.
Miguel Ángel E.
purchased on 15/04/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
1
/5
★☆☆☆☆
Very expensive and poor quality model. Delivered very late.
André D.
purchased on 07/04/2024
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Answer from 1001hobbies
Hello Sir, Thank you for your feedback. We regret that the quality of this model does not suit you. However, you did have the option of returning it to us. We would also like to draw your attention to the fact that this model is made of resin, which means that it often has defects, but also offers advantages in terms of detail that plastic does not. Resin models are generally more expensive, rarer and more handcrafted than large-scale plastic kits. We would also like to remind you that the product description indicates that delivery is within 2 to 4 weeks. (Shipped within 2 to 4 weeks of your order... means that this model is ordered in England). You placed your order on 07/04/2024 at 09:55:52 and received your model on 30/04/2024, less than 3 weeks later. Sincerely, 1001hobbies
5
/5
★★★★★
Great material, well and securely packed and fast shipping, even received faster than indicated. Therefore I will order again. Thank you.
Gert M.
purchased on 28/04/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5
/5
★★★★★
Very serious and good delivery.
David R.
purchased on 28/04/2024
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5
/5
★★★★★
Recommended
Massimo B.
purchased on 06/04/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Top purchase, top purchase and top delivery. Thanks to the whole team
Jean Daniel C.
purchased on 13/04/2024
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4
/5
★★★★☆
So far, so good
Thomas H.
purchased on 05/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Perfect, thank you.
Peter L.
purchased on 14/04/2024
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5
/5
★★★★★
Quality products. On-time delivery
Marc J.
purchased on 20/04/2024
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5
/5
★★★★★
Everything was great, top seller and goods.
Mirko S.
purchased on 25/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast and accurate
Jacquin M.
purchased on 25/04/2024
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5
/5
★★★★★
It was a birthday gift, and the recipient was happy with it, so it will be good right?
Danny V.
purchased on 10/04/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
4
/5
★★★★☆
Good prices. Fast shipping. Difficult to contact by phone.
Jorge S.
purchased on 15/04/2024
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5
/5
★★★★★
Good reception.
Philippe S.
purchased on 14/04/2024
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5
/5
★★★★★
Everything was fine, great communication.
Manfred R.
purchased on 04/04/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast shipping. Thank you.
Marie L.
purchased on 27/04/2024
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4
/5
★★★★☆
The Esprits Maquettes models are interesting, but of slightly inferior quality. I suggest pre-cutting the parts for better assembly.
Christian P.
purchased on 26/04/2024
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5
/5
★★★★★
I am very satisfied with my purchase on 1001 hobbies as I always am...Quality items and fast delivery. Simple, efficient and diligent. All the best!
Eric V.
purchased on 29/04/2024
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5
/5
★★★★★
Very good
Jean-michel F.
purchased on 21/04/2024
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5
/5
★★★★★
Compliant product and fast delivery at a reasonable price.
Eric T.
purchased on 27/04/2024
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1
/5
★☆☆☆☆
The order appears as Delivered and I have not received it, I have tried to contact several times without success. A total scam!
Antonio C.
purchased on 15/04/2024
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Answer from 1001hobbies
We deeply regret the experience you had with your order. We understand your frustration and sincerely apologize for any inconvenience this may have caused you. As a result of the difficulties with the receipt of your order, we have issued a credit note for the value of your purchase. This credit can be used for a future order on our site, and we hope that this will be able to offset some of the inconvenience you have experienced. We would like to assure you that we take your feedback very seriously and are actively working to resolve this situation and prevent it from happening again in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you and rectify this situation to the best of our ability. Again, please accept our sincerest apologies for any inconvenience this may have caused you.
4
/5
★★★★☆
Fast delivery and good quality
J. V.
purchased on 23/04/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
4
/5
★★★★☆
Fast delivery, the part of the box shown in the photo is correct but a label has been affixed to one side, which is a shame for a collector's item.
Thierry L.
purchased on 17/04/2024
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5
/5
★★★★★
Perfect, fast delivery and well-protected parcel.
Gaspard F.
purchased on 21/04/2024
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1
/5
★☆☆☆☆
The first order, 1 month ago, at the drop off point I received the package completely open and the contents damaged. Notified 1001Hobbies of this. Told them I do not find it acceptable. Yesterday picked up the second order at the issue point, again the same thing again took pictures in front of the employees. So despite warnings on my part that I would not accept it a second time it happens again. It was my last order at 1001Hobbies. In the 60 years I have been modeling, this is my worst experience ever
Henk M.
purchased on 24/04/2024
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Answer from 1001hobbies
Hello Mr. Menke, Thank you for your message. What you do not mention is that the box was indeed damaged. However, after your conversation with customer service, you did not want to return the product because the model was not damaged. Moreover, we offered you compensation, which you refused. We have therefore closed the dispute, assuming you would have understood that, despite the care we take with packaging, carriers can unfortunately be a bit delicate with packages. Once again, our apologies. 1001hobbies
1
/5
★☆☆☆☆
They sent the package to an address that I had not given. I asked several times to change it to the correct one. At first they stated that they would correct it, but then they did not change it, so they were also making fun of me. I had to travel 15 kilometers and three quarters of an hour in traffic to pick up the package. real bullying! I will not purchase from them again.
Giovanni M.
purchased on 15/04/2024
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Answer from 1001hobbies
Hello, Thank you for taking the time to address this incident. Please email us at [email protected] so that our customer service team can address your request. We sincerely apologize for this incident. Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Order even in advance
Bruno T.
purchased on 07/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Perfect nothing to say ras
Legay D.
purchased on 24/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
The order arrived quickly and in good order.
Claude C.
purchased on 19/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service