/5
★★★★☆
based on 37512 reviews published
★★★★☆
based on 37512 reviews published
Latest customer reviews
4
/5
★★★★☆
Very long delivery time
Peter R.
purchased on 25/05/2025
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1
/5
★☆☆☆☆
Delivery in 1 month
Carole D.
purchased on 21/05/2025
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5
/5
★★★★★
Very well
Robert M.
purchased on 21/06/2025
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2
/5
★★☆☆☆
Damaged box for my first pop figure Delivery delay for the 2nd (about 4 months)
Aurélien P.
purchased on 03/03/2025
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5
/5
★★★★★
Fast and flawless delivery - good process and information - Thank you!
Günther K.
purchased on 23/05/2025
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4
/5
★★★★☆
Box arrived crushed packaging but parts intact. Speed ok!
Michel A.
purchased on 16/06/2025
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4
/5
★★★★☆
Fast
Eric B.
purchased on 14/06/2025
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5
/5
★★★★★
Friendly, fast but above all super packaging! Very satisfied with the purchase. Thanks to the whole team especially for the quick responses.
Dino C.
purchased on 03/06/2025
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3
/5
★★★☆☆
Delay in delivery
Véronique B.
purchased on 28/05/2025
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5
/5
★★★★★
It was regrettable that I had to wait a month to receive my order, but it is not the fault of 1001hobbies (supplier lagging behind). The quality of the model is somewhat questionable. The construction plan is a bit light for the assembly instructions. Too bad.
Daniel G.
purchased on 23/05/2025
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1
/5
★☆☆☆☆
Order not even available in the catalog
Jean Gabriel M.
purchased on 19/05/2025
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1
/5
★☆☆☆☆
Fatal, they didn't warn me that there was a warehouse problem. I called on Monday when they attended in Spanish and they didn't pick up the phone. The rest of the days they answered one day and didn't attend in Spanish. They kept giving me the runaround saying that it would be solved the following week and so on week after week. Very dissatisfied.
Juan Jesus S.
purchased on 12/05/2025
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2
/5
★★☆☆☆
I had problems adding products to the cart. They answer the phone whenever they feel like it. Very long delivery time, almost a month. The order arrived incomplete. They processed the return of the item they had not sent, but without any explanation or apology.
Javier P.
purchased on 22/05/2025
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5
/5
★★★★★
Generally speaking, way too long: 3 weeks between ordering and delivery. And on top of that, you are not the cheapest on the market. There remains the interest in certain models presented.
Bernard M.
purchased on 31/05/2025
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5
/5
★★★★★
Perfect
Richard R.
purchased on 02/04/2025
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4
/5
★★★★☆
The delay was longer than announced on the site (6 weeks).
Laurent N.
purchased on 01/05/2025
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5
/5
★★★★★
Serious site. Fast delivery
Franck D.
purchased on 06/06/2025
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5
/5
★★★★★
Excellent
Georges P.
purchased on 14/06/2025
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3
/5
★★★☆☆
Product "available", but almost 1 month to receive it
Olivier C.
purchased on 28/05/2025
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2
/5
★★☆☆☆
I wanted to modify/cancel my order but no one responded to me in 1 week (by email and phone). Customer service non-existent.
Michael D.
purchased on 09/06/2025
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5
/5
★★★★★
Very good!
Sery M.
purchased on 18/06/2025
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5
/5
★★★★★
Despite a justified shipping delay, order received and in good condition
Le Collectionneur N.
purchased on 07/05/2025
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1
/5
★☆☆☆☆
Package announced in stock on the site, yet delayed delivery for future stock, result, I am unhappy with this order that I do not think I will renew on your site
Xavier L.
purchased on 09/05/2025
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5
/5
★★★★★
Very well
Vincent G.
purchased on 31/05/2025
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3
/5
★★★☆☆
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
Salma P.
purchased on 11/06/2025
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5
/5
★★★★★
Very fast shipping and delivery
Franck V.
purchased on 20/06/2025
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5
/5
★★★★★
Very good
Stephane S.
purchased on 08/06/2025
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5
/5
★★★★★
Very satisfied with the quality of the product and the follow-up of my order thank you very much
Carly B.
purchased on 12/04/2025
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1
/5
★☆☆☆☆
I ordered something that should arrive within a few days, but in reality, the delivery of the order is delayed by more than a week. I placed an order on June 15 and on June 20 I was informed that the order is delayed without any mention of when I can expect the order. My previous order was also delayed. I 'think' the problem is caused by the fact that 1001 Hobbies is a box pusher like Bol.com. You have no stock anywhere; everything comes from the country of manufacture. In my case, from France.
Gha V.
purchased on 07/06/2025
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1
/5
★☆☆☆☆
Orders placed several months ago, still not honored despite multiple follow-ups. No response from customer service. Very disappointed with the customer treatment.
Guillaume M.
purchased on 18/06/2024
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Answer from 1001hobbies
Hello,
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies