4.2/5
★★★★☆
based on 37917 reviews published

Latest customer reviews

5 /5
★★★★★

Great experience!

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Matan B.
purchased on 13/11/2023
1 /5
★☆☆☆☆

I asked them to cancel the order before it was shipped and they would not cancel it claiming it was already shipped. Two days later I got a notification that the order had just shipped. I did not send it back because of the high shipping costs.

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Josep Vicent G.
purchased on 12/12/2023
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5 /5
★★★★★

Well packaged.

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Christian M.
purchased on 21/11/2023
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5 /5
★★★★★

As perfect as ever

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Stephane D.
purchased on 23/12/2023
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4 /5
★★★★☆

Order lead time

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Laurence G.
purchased on 23/12/2023
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5 /5
★★★★★

Practical and clear

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Sebastien V.
purchased on 15/12/2023
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5 /5
★★★★★

Very good fast delivery I highly recommend

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Frédéric D.
purchased on 26/12/2023
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5 /5
★★★★★

Very good fast delivery

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Jean Paul S.
purchased on 21/12/2023
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5 /5
★★★★★

Fast, compliant delivery EXCEPT THAT THE PAINT WAS DRY AND UNUSABLE DAMAGE........

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Sylvie D.
purchased on 25/12/2023
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5 /5
★★★★★

VERY GOOD

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Yannick A.
purchased on 25/12/2023
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5 /5
★★★★★

Good quality figurines. Very good / thanks.

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Pierre R.
purchased on 23/12/2023
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5 /5
★★★★★

Large selection of figurines. Well-protected parcel. Just perfect. Thank you

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Olivier D.
purchased on 06/12/2023
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5 /5
★★★★★

Perfect transaction, the products are exactly as described and the tracking of the order is regular and constant. I have full confidence in the 1001hobbies team!

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Christian A.
purchased on 01/12/2023
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5 /5
★★★★★

The site is very reliable. When products are in stock, delivery is fast; packaging is perfect.

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Richard B.
purchased on 15/12/2023
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5 /5
★★★★★

Perfect

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Lionel M.
purchased on 17/12/2023
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5 /5
★★★★★

Second order in a short time, Christmas period, quick turnaround if you order well products in stock Nothing to say serious and reliable site

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Warren P.
purchased on 23/12/2023
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5 /5
★★★★★

Perfect, very pleasant and responsive browsing, perhaps a lack of precision for some unavailable items, but otherwise very good and easy.

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Cyril B.
purchased on 05/12/2023
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5 /5
★★★★★

Perfect article

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Benoît C.
purchased on 04/12/2023
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4 /5
★★★★☆

Everything as described, but the additional safety labels were stuck over the original paint manufactorers label and code numbers. Find somewhere else to stick them!

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Jon S.
purchased on 06/12/2023
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5 /5
★★★★★

Great website

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Mick D.
purchased on 30/11/2023
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4 /5
★★★★☆

Item as specified, delivery exactly as indicated. Thank you.

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Benjamin B.
purchased on 09/12/2023
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5 /5
★★★★★

The delivery arrived faster than stated in the confirmation and it was more than properly protected for transportation

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Sebastian R.
purchased on 19/12/2023
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5 /5
★★★★★

Perfect delivery

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Nicolas B.
purchased on 24/12/2023
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5 /5
★★★★★

As usual, I remain a loyal customer.

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Michel R.
purchased on 26/12/2023
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5 /5
★★★★★

Very good customer service, very responsive and accommodating

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Gaétan W.
purchased on 23/12/2023
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3 /5
★★★☆☆

Articles in stock on the site ordered on the 16th but delivered after Christmas.

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Laurent S.
purchased on 08/12/2023
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3 /5
★★★☆☆

After two months we learned that some items are not available and therefore waiting so long for delivery is not okay

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Ernst F.
purchased on 17/10/2023
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5 /5
★★★★★

Great service and fast return on order.

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William Z.
purchased on 08/11/2023
5 /5
★★★★★

Perfect. Shipped on time and tracked perfectly.

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Marc C.
purchased on 26/11/2023
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5 /5
★★★★★

Fast, efficient site service

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Joseph L.
purchased on 24/12/2023
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5 /5
★★★★★

Items as described. Thank you very much.

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Pascal P.
purchased on 23/12/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

Tres bien rien a redire

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Jean M.
purchased on 01/12/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
3 /5
★★★☆☆

The figurine is superbly packaged! Well done to the staff for their diligence in sending out the parcel! The only problem I have is with the information on the website. The shipment was scheduled before Christmas by chronoposte, written in black and white and trusting the information on the site, I bought it delighted that it offers and ensures such a fast shipment. After the purchase, the site told me that it was out of stock. Disgusted by this unpleasant surprise, I felt a bit ripped off by the erroneous information that had been divulged. A delighted and satisfied customer is above all an informed customer. Despite everything, the after-sales service is very fast! The package was meticulously packed and dispatched as soon as I received the figurine in their warehouse.

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Lola H.
purchased on 13/12/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

I am very satisfied. My order arrived on time.

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Martina M.
purchased on 27/11/2023
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4 /5
★★★★☆

Little information with the products, otherwise fine site

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Fee D.
purchased on 08/11/2023
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5 /5
★★★★★

Package received quickly and in good condition

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Aline D.
purchased on 25/11/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
1 /5
★☆☆☆☆

Order shipped 1 1/2 weeks later, and after having to threaten to file a dispute with PayPal. Order received with the wrong paint color. It was for a birthday, so not only did I not get it on time, I also got the wrong color. Unpleasant greeting and open paypal dispute, they're getting away with it, but I paid for a product I didn't order and ended up giving a gift without being able to paint the figurines. This is obviously a recurring problem with the site, and I should have checked the reviews first. I would never recommend this site, nor would I recommend it to you.

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Kelly P.
purchased on 04/12/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

2 items well packaged. Excellent service

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Christian G.
purchased on 30/11/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

No worries about description and shipping

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Jean-vincent C.
purchased on 29/11/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
3 /5
★★★☆☆

Hello, you forgot to put the ladder. other than that, it's fine!

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Franck T.
purchased on 06/12/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.