★★★★☆
based on 37901 reviews published
Latest customer reviews
I had to wait 2 months for my order. There was no compensation whatsoever. Besides that, there was no status update. Just the message that I needed to be patient. In response to my inquiries to support, I only received a copy-paste message stating that the item would be delivered when possible, which effectively provides 0 information. Once and never again.
Very good customer service! And delivery tracking reports every time!
Always satisfied with the layout choices
Satisfied, received package on time.
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I am missing one of the 3 ordered model planes: the Focke Wulf Fw189
The management is quick on their part, and kind; if there is any question that I still raise, it is more due to my fault when using electronic methods
Good service, and messages.
Package shipped on time and arrived the day after it was sent. I had sent an email out of fear of not receiving it on time, and the response was within 2 hours. If needed, I will repeat the experience.
The delay was a bit long but overall it went well.
Nothing to say. Everything was perfect.
Package arrived in perfect condition. Too bad about the slowness. The site told me a few days, instead it took whole weeks.
I am satisfied
Fast delivery and safely well packaged received
I receive a package after getting angry. The package is missing material. They give me a voucher that only serves to make me spend more on shipping than for the material. I have no words.
Great and fast!
Hello, regarding what I was told when ordering, the delivery was slow. I had to send 2 emails to be delivered a few weeks later.
In case of cancellation of the order, the amount already paid will not be refunded.
Products correspond to my request. Seller+++++
Package received. Thank you.
Always well served and on time
Very good responsiveness and very good order tracking. A site to recommend.
I am very satisfied and will definitely order here more often! However, one should reconsider shipping with DPD... DHL is a far more competent shipping partner in Germany
On-time delivery, well packaged and quick response when there is a stock issue or other.
Perfect
A very large selection. Unfortunately, delays are too long for some items.
No problems. a bit disappointed by the size of the model !!!
The display case arrived defective and when I complained about it and asked for a replacement, they only offered me a 5€ voucher and no replacement. Even though I sent pictures of the defective display case. I will never buy anything from this shop again. Not recommended at all.
Nothing more to say, always a quality service...
Very well, I hope to receive more information about wooden boat construction.
Meets my expectations no problem
Website reports in stock, but also needs to order from a third party. Had to wait for soon available, while the website reports available. Had to come from France. Scale toy car 1/43 is actually 1:45 and tractor 1:40 instead of 1:43. Expected it to be more accurate.
It looks good!
Delivered to the house without any problem.
Always impeccable
I knew there was a delay. Always kept informed about the progress of my order. A very very good customer service!
Very satisfied. Product as described.
Everything is perfect. Highly recommended!
Despite an order placed a year ago in pre-order, the item has finally arrived, in accordance with expectations. Thank you
Very well, thank you.