Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Jean-Louis L.
Rating: 3 out of 5
following a purchase from 29/06/2024
Apparently, the site is offering an item for sale that it does not own, which means that the planned delivery date has not been met.
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Response from 1001hobbies
We apologize for the inconvenience. There seems to have been a stock error. We will check the situation and take the necessary steps to prevent this from happening again. Thank you for your understanding and patience.
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Kimberly F.
Rating: 4 out of 5
following a purchase from 31/07/2024
Clearly arranged
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Response from 1001hobbies
Thank you for your feedback! It's great to hear that you find our range clear. We look forward to your next order!
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Diana B.
Rating: 5 out of 5
following a purchase from 10/08/2024
Everything as expected. Super
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Response from 1001hobbies
Thank you very much for your feedback! We are very pleased that everything went as planned. See you soon for more equally great experiences!
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Pascal B.
Rating: 5 out of 5
following a purchase from 20/08/2024
Fast delivery. Product meets my expectations
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Response from 1001hobbies
Thank you for your feedback! I'm delighted that delivery was quick and that the product was exactly what you expected. See you soon for new orders!
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Norbert L.
Rating: 4 out of 5
following a purchase from 18/08/2024
Serious and fast shipping
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Response from 1001hobbies
Thank you for your feedback! We're glad you found our service reliable and the shipping fast. See you soon for more orders!
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Thierry A.
Rating: 5 out of 5
following a purchase from 07/08/2024
Fast, quality delivery despite the need to restock. No problems to report. I highly recommend this seller.
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Response from 1001hobbies
hank you very much for your recommendation! We are delighted that the shipment was fast and of high quality, despite the need to restock. Your satisfaction is our priority, and we hope to serve you again soon!
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Jocelyne B.
Rating: 5 out of 5
following a purchase from 21/07/2024
Good and serious site
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you've found our site to be reliable and up to scratch. See you soon for new experiences!
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Benjamin G.
Rating: 5 out of 5
following a purchase from 17/08/2024
Smooth process. Fast shipping. Everything top!
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Response from 1001hobbies
Thank you very much for your feedback! We are pleased that everything went smoothly and the shipping was fast. We look forward to your next order!
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Rudu B.
Rating: 5 out of 5
following a purchase from 17/08/2024
The purchase went smoothly and securely, and the item ordered, being in stock, was prepared and dispatched quickly. The site is also pleasant to browse, fluid and responsive, with many different categories.
The lack of the 5th star is precisely there, concerning games workshop/ warhammer games: for my taste, sub-categories by allegiance are missing at the very least.
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Response from 1001hobbies
Thank you for your detailed feedback! We're delighted that your purchase went smoothly and that you enjoyed the site's fluidity. Regarding the subcategories for Games Workshop/Warhammer, this is a valuable suggestion. We'll pass it on to our team to improve your experience. We look forward to seeing you soon!
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Francis B.
Rating: 5 out of 5
following a purchase from 17/08/2024
Impeccable
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Response from 1001hobbies
Thank you for this simple and efficient feedback! Impeccable, that's what we like to hear. See you soon for new orders without fail!
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thierry P.
Rating: 4 out of 5
following a purchase from 30/07/2024
a little long for the time but perfect material good packaging
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Response from 1001hobbies
Thank you for your patience! We're delighted that the material was perfect and that the packaging was up to scratch. We'll try to be quicker next time. See you soon for another top-notch order!
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Michel C.
Rating: 5 out of 5
following a purchase from 10/08/2024
Relevant order tracking information, fast delivery
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Response from 1001hobbies
Thank you for your feedback! We're delighted that the tracking information and speed of delivery were up to scratch. Your satisfaction is our priority! See you soon for other orders with an equally efficient service.
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Bernard V.
Rating: 5 out of 5
following a purchase from 01/08/2024
Choice Stock Follow-up
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Response from 1001hobbies
Thank you for your feedback! I'm glad the selection, stock and follow-up met your expectations. See you soon for another successful experience!
S
Sandra S.
Rating: 4 out of 5
following a purchase from 31/07/2024
Top!
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Response from 1001hobbies
Thank you! We are very pleased that everything is great. See you soon for more great experiences!
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Dominique S.
Rating: 5 out of 5
following a purchase from 14/08/2024
I found the delivery time a bit long, but that's probably due to the vacation effect!
Very good site with rare or infrequent models. I recommend it.
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Response from 1001hobbies
Thanks for your feedback! We understand that lead times can seem longer during the vacations. We are delighted that you found our site with rare and interesting models. Your recommendation means a lot to us! See you soon for new discoveries!
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Antoine G.
Rating: 5 out of 5
following a purchase from 13/07/2024
Very responsive customer service
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Response from 1001hobbies
Thank you very much! We're delighted that our customer service has lived up to your expectations. We're always here to help you quickly! We hope to see you soon!
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MAURICE G.
Rating: 5 out of 5
following a purchase from 30/07/2024
GOOD
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Response from 1001hobbies
Thanks for your feedback! We're delighted that everything went well. See you soon for more orders!
C
Cyril G.
Rating: 5 out of 5
following a purchase from 23/07/2024
Very fast and neat.
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Response from 1001hobbies
Thank you very much! We're glad you were satisfied with the speed and care of your order. We look forward to seeing you again soon!
O
olivier R.
Rating: 5 out of 5
following a purchase from 26/06/2024
Easy product search. Wide choice of references on the site.
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you found our site easy to navigate and that our wide choice of references satisfied you. See you soon for new discoveries!
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Dominique V.
Rating: 2 out of 5
following a purchase from 14/08/2024
payment in excess for a delivery in D+2 but my parcel was dispatched in D+2 so received in D+4... Abused
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Response from 1001hobbies
We are very sorry for the delay and confusion regarding payment for D+2 delivery. Thank you for your patience, and we look forward to providing you with a better experience in the future. If you need any further assistance, please do not hesitate to contact us.
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Laurent N.
Rating: 5 out of 5
following a purchase from 30/07/2024
Nothing to say
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Response from 1001hobbies
Thank you for your feedback! If everything is perfect, we can only be delighted. See you soon for more worry-free orders!
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Jens G.
Rating: 4 out of 5
following a purchase from 29/07/2024
I received everything as promised. I was happy to accept that it took a little longer. After all, the product had to be delivered to the delivery person first. Hence the waiting time.
But everything was great *thumbs up
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Response from 1001hobbies
Thank you for your understanding and your positive feedback! We are pleased that you received everything as promised and that the waiting time was not a problem for you. It's great to hear that you are satisfied with the overall service. Thumbs up and see you next time!
C
Christian R.
Rating: 5 out of 5
following a purchase from 16/07/2024
just what I wanted
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Response from 1001hobbies
Great, we're glad it's exactly what you were looking for! If you have any further needs or questions, please don't hesitate to come back to us. See you soon!
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christian B.
Rating: 5 out of 5
following a purchase from 20/07/2024
Perfect sales service
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Response from 1001hobbies
Thank you so much! We're delighted that the sales service was perfect for you. We look forward to seeing you again soon!
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Virginie R.
Rating: 5 out of 5
following a purchase from 23/07/2024
I immediately found what I was looking for. Easy-to-use site
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Response from 1001hobbies
Thank you for your feedback! We're delighted that you found what you were looking for so easily and that our site is so simple to use. See you soon for more headache-free finds!
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Florence T.
Rating: 1 out of 5
following a purchase from 30/06/2024
Unreliable site. 10 days after the scheduled delivery date, the parcel still hasn't arrived, and you have to harass customer service to get any information. You're finally promised a refund... which never arrives, as the parcel arrives without warning after 4 weeks. Not professional
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Response from 1001hobbies
We are very sorry for this frustrating experience. This is not the service we want to provide. Your feedback is invaluable and we will do everything we can to prevent this from happening again. We apologize for the delay and miscommunication, and hope to regain your trust in the future. Should you require any further assistance, please do not hesitate to contact us. Thank you for your understanding.
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Emmanuel S.
Rating: 5 out of 5
following a purchase from 15/07/2024
Perfect!!!
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Response from 1001hobbies
Thank you so much! We're delighted that everything was perfect for you! See you soon for another top-notch experience!
K
Kristof C.
Rating: 5 out of 5
following a purchase from 31/07/2024
All right!
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Response from 1001hobbies
Thank you very much! Glad everything went well. See you soon for more positive experiences!
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Nicolas A.
Rating: 5 out of 5
following a purchase from 13/08/2024
Order received very quickly and efficient follow-up, nothing to complain about!
Regarding the order, however, the model was very disappointing. Holes in the parts because the plastic was particularly badly injected, ubiquitous traces of drips, assembly difficulties due to missing parts ... Particularly disappointing.
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Response from 1001hobbies
Thank you for your feedback. We're delighted that the delivery and follow-up were up to scratch, but we're very sorry to hear that the model did not meet your expectations. This is not at all the level of quality we are aiming for. We invite you to contact us at [email protected] so that we can find a solution together and remedy this disappointment. Your satisfaction is our top priority, and we'll do everything we can to satisfy you!
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Jean-Baptiste C.
Rating: 5 out of 5
following a purchase from 12/08/2024
Very good service. Fair prices and delivery in just 3 days. I highly recommend 1001 Hobbies, you can trust them.
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Response from 1001hobbies
Thank you so much for the great feedback! We're delighted that you liked our service, our prices and the speed of delivery. Your recommendation warms our hearts! You can count on us for your next orders. See you soon for new discoveries at 1001 Hobbies!
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jean-luc E.
Rating: 5 out of 5
following a purchase from 12/08/2024
Fast delivery
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Response from 1001hobbies
Thanks for your quick feedback! We love it when things go as fast as our deliveries! See you soon for a new order at full speed!
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catherine M.
Rating: 5 out of 5
following a purchase from 14/08/2024
Item perfectly described on the website. Order and delivery tracking are top-notch. Pick-up in a center with Qrcode, fast and secure.
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Response from 1001hobbies
Thank you very much for your feedback! We're delighted that the item matches its description perfectly and that everything went smoothly, from tracking to secure delivery with QR code. See you soon for another top-notch experience!
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Eric S.
Rating: 1 out of 5
following a purchase from 09/08/2024
Sent quickly but box damaged inside the package which has nothing and does not respond to mail
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Response from 1001hobbies
We are sorry for the condition of the box inside the package. Please be assured that we have replied to your email and we will find a solution together. Thank you for your patience and understanding.
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Philippe R.
Rating: 5 out of 5
following a purchase from 12/08/2024
Tres bien colis livré rapidement super pro Merci PR
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Response from 1001hobbies
Thank you very much PR! We're delighted that you were pleased with the fast delivery and our professionalism. See you soon for more orders!
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Klaus S.
Rating: 5 out of 5
following a purchase from 27/07/2024
somewhat long delivery time, but was also announced - otherwise everything is great, I will recommend to others
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Response from 1001hobbies
Thank you very much for your feedback! We are glad that everything went well, even if the delivery time was a little longer. Thank you for your patience and your recommendation! We look forward to serving you again in the future.
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Loic C.
Rating: 5 out of 5
following a purchase from 21/07/2024
no comment
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Response from 1001hobbies
Thank you for your feedback! If you have any questions or suggestions, please let us know. See you soon!
J
Jerome C.
Rating: 5 out of 5
following a purchase from 12/08/2024
For my 1st order. Everything is fine.
But difficult to get someone on the phone.
Delivery by post very good A lady called me back for good info. See you soon for other orders.
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Response from 1001hobbies
Thank you for your feedback! We are delighted that everything went well with your first order and that the delivery was top notch. We apologize for the difficulty in reaching you by phone and are glad that our team was able to provide you with the right information. See you soon for more orders!
M
Marco B.
Rating: 5 out of 5
following a purchase from 09/08/2024
Very good! Model and colors top! I am satisfied with everything.
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Response from 1001hobbies
Thank you very much for your great feedback! We are delighted that both the model and the colors meet your expectations and that you are completely satisfied. See you for your next order!
A
Antoine J.
Rating: 5 out of 5
following a purchase from 11/08/2024
Well-made site, easy to use, delivered on time.
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Response from 1001hobbies
Thank you for your feedback! We're glad you found our site easy to use and that delivery was on schedule. See you soon for another smooth and efficient experience!
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Hélène V.
Rating: 5 out of 5
following a purchase from 09/07/2024
Fast delivery and responsive customer service
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Response from 1001hobbies
Thank you very much! We are delighted that you found the delivery fast and our customer service responsive. Your satisfaction is our priority! We look forward to hearing from you again soon.
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