Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

B
Ben S.
Rating: 5 out of 5
following a purchase from 04/08/2024
Product conforms and received faster than expected
Translated reviews
Response from 1001hobbies
Great news! We love it when good surprises arrive sooner than expected. Thank you for your confidence and see you soon for a new lightning order!
E
Emma J.
Rating: 4 out of 5
following a purchase from 24/07/2024
The box unfortunately arrived a little damaged but otherwise everything is great. The figures look good and everything went really well.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are sorry that the box arrived damaged, but we are pleased that the figures met your expectations and everything else went well. If you have any questions or concerns, please let us know. See you soon for an even better experience!
J
Jean-Marie Q.
Rating: 4 out of 5
following a purchase from 02/07/2024
it's a pity that the waiting time to receive the order is so long!
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're really sorry about the delay, it's true that waiting can be frustrating. We'll do everything we can to speed things up next time . Thank you for your patience and we hope to see you soon!
M
Margaux B.
Rating: 5 out of 5
following a purchase from 13/07/2024
Worry-free order, delivered very quickly
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are delighted that your order went through without a hitch and that delivery was quick. We look forward to serving you again!
G
Giancarlo I.
Rating: 1 out of 5
following a purchase from 20/06/2024
Catastrophe I paid and ordered 2 yellow fiat 500 after more than a month I rrceive only 1 fiat 500 and not the good one a tunning .I rang 3 times always pad of answer it is really inadmissible!!!!!! I wrote several emails and no response I want or my 2 fiat ordered or refund!!!!!!!
Translated reviews
Response from 1001hobbies
We are very sorry for this frustrating situation. We understand your dissatisfaction and are committed to resolving this issue quickly. In order for us to help you effectively, please contact us directly at [email protected] with all the information concerning your order. We promise to resolve this situation as quickly as possible. Thank you for your patience and understanding.
J
Julia S.
Rating: 5 out of 5
following a purchase from 12/07/2024
The delivery was amazingly fast. Faster than stated on the website and before the mail was even sent. A welcome surprise. The item was securely packaged and as described. I would be happy to order again and highly recommend this store!
Translated reviews
Response from 1001hobbies
Thank you very much for your great feedback! We are very pleased that the delivery arrived faster than expected and that the item arrived safely and as described. Your positive surprise and recommendation mean a lot to us! We look forward to your next visit to our store!
L
Ludovic D.
Rating: 5 out of 5
following a purchase from 02/08/2024
Everything was perfect except for the packaging
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that everything was perfect with the exception of the packaging. We take note of your comment to improve this part and offer you an even better experience in the future. Thank you for your understanding and support!
M
Michel B.
Rating: 5 out of 5
following a purchase from 01/08/2024
I easily found the products I was looking for.
Translated reviews
Response from 1001hobbies
Great stuff! We're delighted you found what you were looking for so easily. Your satisfaction is our priority! Don't hesitate to come back for more discoveries!
F
Florian P.
Rating: 5 out of 5
following a purchase from 28/07/2024
Very good serious trader
Translated reviews
Response from 1001hobbies
Thank you very much for this compliment! We are delighted to know that you find us reliable and that you are satisfied with our service. Your trust motivates us to continue excelling!
P
Pierre-Henri N.
Rating: 5 out of 5
following a purchase from 19/07/2024
received package on 2/08/24 but dip tube missing
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We apologize for the missing dip tube in your package. Indeed, it is currently out of stock. But don't worry, we'll let you know as soon as it's back in stock! Thank you for your understanding and patience.
F
Fabien G.
Rating: 5 out of 5
following a purchase from 11/07/2024
Clear, intuitive website. Fast and accurate shipping.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that our site is clear and intuitive for you. Fast and careful shipping is our trademark! We look forward to serving you again!
P
Pascal D.
Rating: 5 out of 5
following a purchase from 24/07/2024
I am delighted, I recommend this site 100%, the products are of very good quality, the delivery is fast. You can order with your eyes closed because this site is very secure.
Translated reviews
Response from 1001hobbies
Thank you so much for your enthusiastic recommendation! We are delighted that you are delighted with the quality of our products and the speed of delivery. Order with your eyes closed, that's our promise! See you soon for more top-notch experiences!
J
Jean-Philippe S.
Rating: 5 out of 5
following a purchase from 26/07/2024
Always prompt with orders! Great!
Translated reviews
Response from 1001hobbies
Thanks for the great feedback! We're delighted you're happy with our speed! We'll keep working hard to make sure everything's always perfect!
V
VERONIQUE O.
Rating: 5 out of 5
following a purchase from 30/07/2024
order corresponds to my expectations and fast delivery thanks to the team
Translated reviews
Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that your order met your expectations and that delivery was quick. Many thanks for your encouragement, and we'll be happy to pass on your compliments to the team!
J
Jacky P.
Rating: 5 out of 5
following a purchase from 30/07/2024
good reception, deadlines, material, packaging, top notch thank you
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that everything is perfect Thank you and see you soon!
G
Georges L.
Rating: 5 out of 5
following a purchase from 02/08/2024
Very fast delivery
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that delivery was so quick. We hope to see you soon!
C
CORNU F.
Rating: 5 out of 5
following a purchase from 15/07/2024
Articles received, careful shipment.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that the items arrived in good condition and that the shipment was handled with care. See you soon for your next orders!
F
Franck T.
Rating: 5 out of 5
following a purchase from 02/08/2024
Very interesting site. I was looking for a display case for a model boat, I made a mistake in the dimensions and I was immediately reimbursed the difference and received a new display case.
Very good after-sales service Franck
Translated reviews
Response from 1001hobbies
Hello Franck, Thank you very much for your positive feedback! We're delighted that our service met your expectations and that we were able to quickly resolve the dimensions issue. If you need anything else, please don't hesitate to contact us. We hope to hear from you soon!
B
BERNARD L.
Rating: 5 out of 5
following a purchase from 19/07/2024
Received promptly, an order confirmation e-mail would not have been out of place.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that you received your order quickly. For the confirmation email, I suggest you check that you entered the correct email address when you placed your order. Sometimes confirmations can also end up in spam or junk mail. If you have any further questions or need assistance, please do not hesitate to contact us. Best regards,
L
Luc L.
Rating: 5 out of 5
following a purchase from 29/07/2024
Great and fast
Translated reviews
Response from 1001hobbies
Thank you for your enthusiastic feedback! We're delighted that you found the service great and fast. We hope to see you soon!
M
Michel R.
Rating: 5 out of 5
following a purchase from 10/07/2024
Everything is OK, order on the website and delivery is fast and trouble-free.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that everything went smoothly, from order to delivery. See you soon for your next orders!
D
DIDIER M.
Rating: 5 out of 5
following a purchase from 24/07/2024
fast delivery, prices a little high
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are pleased that the delivery was quick. We take note of your comments regarding the prices and we try to adjust them as best we can to offer good value for money. We hope to see you soon!
D
Domingues E.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very satisfied, fast delivery.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that you are very satisfied and that delivery was quick. See you soon for your next orders!
B
Bernard-Régine R.
Rating: 4 out of 5
following a purchase from 10/07/2024
When it's time to replace a faulty part: it's hard to reach customer service???
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are sorry to hear that you have had difficulty contacting our customer service department. Should you require assistance in replacing a faulty part, please do not hesitate to contact us at [email protected]. We will do our best to help you quickly. Yours faithfully
T
Thomas W.
Rating: 5 out of 5
following a purchase from 28/07/2024
Everything went very well, order, delivery (although you have little influence on this) and, above all, product received in perfect condition.
About the model: super authentic! I was a soldier myself for many years, also as a machine gunner with the same weapon (today as MG3). I also read a lot about the history of the world war.
Model is not suitable for beginners, but an eye-catcher. Also historical (presentation).
You are welcome to use my post.
Translated reviews
Response from 1001hobbies
Thank you very much for your detailed and positive feedback! We are very pleased that both the order and the delivery were to your satisfaction and that the model met your expectations. Your praise about the authenticity of the model means a lot to us, especially from someone with your experience and historical expertise. ️ We are proud that you found our model to be eye-catching and historically impressive. If you have any further questions or requests, we are always at your disposal.
P
philippe P.
Rating: 5 out of 5
following a purchase from 02/07/2024
very well
Translated reviews
K
Karin D.
Rating: 4 out of 5
following a purchase from 27/07/2024
Everything arrived safely and was beautifully gift-wrapped...thank you...
Translated reviews
Response from 1001hobbies
Thank you very much for your feedback! We are pleased to hear that everything arrived safely and that the gift packaging met your expectations. It was a pleasure to help you!
M
marc C.
Rating: 5 out of 5
following a purchase from 30/07/2024
very good i received everything on time . marc ch
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are delighted that everything arrived on time. See you soon!
A
alain V.
Rating: 5 out of 5
following a purchase from 30/07/2024
super good fast delivery perfect.
Translated reviews
Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We are delighted that you are satisfied with the speed of delivery and our service.
A
Alain D.
Rating: 5 out of 5
following a purchase from 10/07/2024
Easy-to-read site, details for each product, stock availability clearly indicated
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that you've found our site clear and informative, with precise details on each product and stock availability clearly indicated. See you soon for your next orders!
J
Jean Sebastien P.
Rating: 5 out of 5
following a purchase from 30/07/2024
Kit sent promptly in perfect condition. Great!
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We are delighted that you are satisfied with your order. See you soon!
M
Mauricette S.
Rating: 5 out of 5
following a purchase from 08/07/2024
Easy access lots of choice
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted you enjoyed our platform and our wide range of products. We hope to see you soon!
C
Christian U.
Rating: 5 out of 5
following a purchase from 10/07/2024
Very fast delivery in good packaging without any problems
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are pleased that the delivery was fast and the packaging was good. There are no problems with us, only solutions!
F
Felix H.
Rating: 5 out of 5
following a purchase from 25/07/2024
Fast and as expected
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We're delighted that delivery was quick and met your expectations. See you soon for your next orders!
M
matthieu S.
Rating: 5 out of 5
following a purchase from 24/06/2024
Excellent as usual.
Translated reviews
Response from 1001hobbies
Thank you so much for your positive feedback! We are delighted to hear that everything is excellent as usual. See you soon for your next orders!
C
Christ M.
Rating: 5 out of 5
following a purchase from 22/07/2024
No problem, on time, I recommend.
Translated reviews
Response from 1001hobbies
Thank you for your positive feedback! We are delighted that everything went smoothly and on time. Thank you for your recommendation and see you soon!
A
andre K.
Rating: 5 out of 5
following a purchase from 04/07/2024
as expected
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're happy to hear that your order met your expectations. See you soon for your next orders! Best regards,
H
Heiko T.
Rating: 5 out of 5
following a purchase from 29/07/2024
i was a bit suspicious at first because i couldn't find a proper imprint - i don't normally order from stores like this! but paying with paypal minimized the risk. the package was shipped quickly and the items i ordered arrived here. i'm very satisfied overall! :)
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We understand your concerns and are pleased that paying with PayPal has increased your confidence. We are very pleased that your parcel was dispatched quickly and that the items met your expectations. Should you have any further questions or concerns, please do not hesitate to contact us at any time. Thank you for your satisfaction!
B
bruno Q.
Rating: 5 out of 5
following a purchase from 27/07/2024
I received the order quickly at a relay point, the parcel was well packaged and well tracked to find out the delivery date.
Translated reviews
Response from 1001hobbies
Thank you for your feedback! We're delighted that your order arrived at the relay point in record time, perfectly packaged and tracked like a real space mission. See you soon for more lightning delivery adventures!
J
Janvier D.
Rating: 4 out of 5
following a purchase from 25/07/2024
Although everything went smoothly, I did notice that it took longer than usual for the parcel to reach me.
Translated reviews
Response from 1001hobbies
Thank you for your feedback. We are delighted that everything went smoothly, but we are sorry that delivery took longer than usual. We will look into this delay to improve our lead times in the future. Thank you for your understanding and patience.