4.2/5
★★★★☆
based on 39165 reviews published

Latest customer reviews

2 /5
★★☆☆☆

The order took much longer than specified before and during purchase. There was no explanation until I protested in writing.

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Alvaro Z.
purchased on 03/03/2024
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Answer from 1001hobbies
Dear customer, We appreciate your feedback and sincerely regret any inconvenience caused by the delay in your order. We understand your frustration Please note that some of our products are made to order specifically for you through our suppliers. This may result in longer lead times compared to in-stock products. While we strive to provide accurate estimates of delivery times, sometimes unforeseen events can arise that extend these lead times. We will take steps to improve our communication in the future and thank you for sharing your experience with us. We appreciate your patience and understanding as we work to resolve these issues. If you have any further questions or concerns, please do not hesitate to contact us directly. We are here to help you. Yours sincerely,
5 /5
★★★★★

Ras all ok

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André L.
purchased on 03/03/2024
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5 /5
★★★★★

I received the product in very good condition.

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Tom W.
purchased on 13/03/2024
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5 /5
★★★★★

The delivery was fast and reliable. That is always important in model making. Who wants to wait to continue building? Therefore: Recommendation

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Gunter M.
purchased on 11/03/2024
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4 /5
★★★★☆

Very large selection and very clear website. Unfortunately, well priced compared to other sites. Still long delivery time.

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Luc V.
purchased on 26/02/2024
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5 /5
★★★★★

Excellent service. Perfect parcel. Thank you

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Michel B.
purchased on 01/02/2024
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5 /5
★★★★★

Delivery took a little longer than promised. But I was kept well informed. Satisfied with my purchase.

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Herman J.
purchased on 06/03/2024
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5 /5
★★★★★

Good contact. Careful delivery. Meets my expectations.

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Patrice G.
purchased on 03/03/2024
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5 /5
★★★★★

Top quality, good dimensions.

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Camille S.
purchased on 14/03/2024
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5 /5
★★★★★

Clear site on what is available and what is not for what I had to consult. Very fast, problem-free shipping.

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Jean-françois L.
purchased on 14/03/2024
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5 /5
★★★★★

Everything fine.

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Willem L.
purchased on 14/03/2024
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5 /5
★★★★★

Fast delivery

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Daniel B.
purchased on 13/03/2024
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5 /5
★★★★★

This is a great.model.I have never built one of these before.i think it's very good.looks good on its stand as well.thank you.

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Michael M.
purchased on 22/02/2024
Answer from 1001hobbies
thank you Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5 /5
★★★★★

As I already know this site, I am very happy with its service and would recommend it.

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Armand M.
purchased on 14/03/2024
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3 /5
★★★☆☆

Improve delivery dates.

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Juan Pablo R.
purchased on 02/03/2024
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5 /5
★★★★★

Perfect, I have already bought several times and always fast and easy.

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Francisco C.
purchased on 11/03/2024
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5 /5
★★★★★

Nickel shaving

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Stéphane D.
purchased on 09/03/2024
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5 /5
★★★★★

Fast delivery and very good communication, highly recommended

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Felipe L.
purchased on 04/03/2024
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5 /5
★★★★★

Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.

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Sergio P.
purchased on 28/02/2024
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5 /5
★★★★★

Very easy to use page. Very extensive catalog and if you do not have the product requested at that time, they order it for you. I really like the company because it looks serious. The only point less good is that sometimes they take a long time to deliver the package because as I say they have to request it. Overall, it is an excellent company, without a doubt, and I will buy from them again.

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Sergio P.
purchased on 27/02/2024
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4 /5
★★★★☆

Fast shipped item

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Edwin S.
purchased on 15/03/2024
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5 /5
★★★★★

Items in perfect condition, prompt and careful dispatch

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Nader A.
purchased on 16/03/2024
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5 /5
★★★★★

Very good

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Jens G.
purchased on 22/02/2024
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5 /5
★★★★★

I have always found everything, sometimes long wait but worth it, very high quality.

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Patrizio S.
purchased on 24/02/2024
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5 /5
★★★★★

Lots to find, thanks to the easy search function everything is neatly put on the screen.Delivery time of the chosen item varies, whether it is in stock or still needs to be sourced.I am satisfied

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Boudewijn P.
purchased on 29/02/2024
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4 /5
★★★★☆

Fast delivery

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Manfred B.
purchased on 10/03/2024
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5 /5
★★★★★

Everything fitted they had given me a signal that the art was back in stock.And also provided me with information I asked about 1/72 items because I almost don't work with those

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Aime P.
purchased on 14/03/2024
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5 /5
★★★★★

Beautiful model kit almost unobtainable. Great value for money as well.

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Massimo D.
purchased on 11/02/2024
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1 /5
★☆☆☆☆

It took 17 days to send me the product.

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Victor H.
purchased on 20/02/2024
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Answer from 1001hobbies
Dear customer, We are very sorry for the inconvenience caused by the delay in the shipment of your product. We understand how important it is for you to receive your order on time and we sincerely apologize for any inconvenience this has caused. Our goal is to provide a fast and efficient service, and we regret that on this occasion we did not meet your expectations in terms of delivery time. We will take your comments into consideration in order to improve our processes and prevent similar situations from occurring in the future. We appreciate your patience and understanding. If you have any other questions or concerns, please do not hesitate to contact us. We are here to help you in any way we can. Yours sincerely,
3 /5
★★★☆☆

Correct products and competent prices, but excessive shipping costs and excessively long delivery times, as well as non-compliance due to over-delivery.

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Gonzalo Q.
purchased on 06/03/2024
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3 /5
★★★☆☆

Quality of the statue was good. Mine turned up arm had snapped off I emailed said about it got email back Getting hold of there supplier 2 weeks later still no reply. Was thinking of buying alot of the website no questioning if that's a good idea

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Thomas F.
purchased on 27/02/2024
5 /5
★★★★★

Excellent product selection and fast shipping. Good communication on the status of my order. Perfect

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Paul R.
purchased on 25/02/2024
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2 /5
★★☆☆☆

2 months to receive the order, item errors, shipping type errors... Telephone service was good, however

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Sanjin P.
purchased on 11/03/2024
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Answer from 1001hobbies
We would like to apologize for any delivery delays or errors. We have recently had to deal with restocking delays at some of our suppliers, which has led to delays in processing some orders. In order to serve you better despite these difficulties, we have taken the decision to split your order so that we can send you the available items as soon as possible. We are pleased to hear that you have found our telephone service satisfactory, but we are aware that this does not make up for the inconvenience you have experienced. Your feedback is extremely valuable to us and we will actively work to improve our processes to avoid such problems in the future. We thank you for your patience and understanding during this difficult period. We are determined to rectify this situation and regain your trust. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help! See you soon
5 /5
★★★★★

Very good communication. Deadlines met.

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Francois H.
purchased on 05/03/2024
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5 /5
★★★★★

Super very happy

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Francoise B.
purchased on 12/03/2024
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5 /5
★★★★★

Thank you

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Jean-luc G.
purchased on 01/03/2024
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5 /5
★★★★★

Simple, efficient, good communication

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Etienne C.
purchased on 26/02/2024
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1 /5
★☆☆☆☆

A fuir does not want to cancel orders and sends products 3 months after official release 0/5*

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Jeremy C.
purchased on 11/11/2023
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Answer from 1001hobbies
Dear Customer, We are sorry to hear that you were disappointed with your shopping experience with us. We understand your frustration and apologize for any inconvenience. We would like to inform you that some of our offers may be pre-orders, meaning that products are reserved before their official release. Unfortunately, this may lead to delays in delivery, due to the production and distribution process of the products. We value your feedback and are committed to improving our processes to better communicate delivery times and respond more effectively to order cancellation requests in the future. Your satisfaction is our top priority, and we look forward to earning your trust again in the future. If you have any further questions or concerns, please do not hesitate to contact us directly. We're here to help. We look forward to hearing from you,
5 /5
★★★★★

Item conforms but late delivery due to restocking.

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Sochard J.
purchased on 25/02/2024
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4 /5
★★★★☆

Received very quickly. Thank you

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Laurent O.
purchased on 14/03/2024
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