/5
★★★★☆
based on 37021 reviews published
★★★★☆
based on 37021 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
I did not receive what I expected due to an announcement that was absolutely not clear. In the end, I found myself paying for products that are 4 times more expensive than elsewhere (40 euros for a prismatic booster in English version) while the announcement clearly implied that I would receive 4.
Skander K.
purchased on 09/03/2025
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Answer from 1001hobbies
Hello Sir,
We sincerely regret your disappointment and apologize.
We are doing everything we can, based on the available IT tools, to specify and clarify product sheets. We would like to draw your attention to the fact that the description of the product "Pokémon Technical Sheet - TCG Scarlet and Violet Prismatic Evolutions Booster Pack" clearly mentions:
"Random shipment of a single product."
As a result, we regret that you did not consult the product description, which specifies that it is only a pack of cards.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
We sincerely regret your disappointment and apologize.
We are doing everything we can, based on the available IT tools, to specify and clarify product sheets. We would like to draw your attention to the fact that the description of the product "Pokémon Technical Sheet - TCG Scarlet and Violet Prismatic Evolutions Booster Pack" clearly mentions:
"Random shipment of a single product."
As a result, we regret that you did not consult the product description, which specifies that it is only a pack of cards.
We thank you for your understanding and remain at your disposal for any further questions.
Sincerely,
1001hobbies
4
/5
★★★★☆
A bit long delay
Yves L.
purchased on 27/02/2025
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1
/5
★☆☆☆☆
Not happy at all, I only received one item out of the three, the second is awaiting delivery and I decided to cancel the third. It's the fault of the stupid policy of 1001 hobbies which explains to refer to its T&Cs: understanding that available at 1001 hobbies means in stock at the supplier, you have to read available and shipped within 48 hours to understand that it is really in stock.... flee this site
Cedric B.
purchased on 12/03/2025
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Answer from 1001hobbies
Hello,
We are sorry to hear about your dissatisfaction and understand your frustration.
Regarding product availability, we specify on each product page that "shipped today" means that the item is in stock at our logistics warehouse. We would also like to remind you that your order was placed on 12/03/2025, and the shipment took place on 18/03/2025 at 21:52.
As a small business, we do our best to manage stock, but it is sometimes difficult to have everything in stock at all times. We encourage you to contact our customer service if you have any doubts before placing an order, which would allow us to clarify any questions you may have.
We understand that the information may not always be clear, and we take your feedback into account to further improve the transparency of our communication, particularly in our general terms and conditions.
Finally, we confirm that your order has been partially shipped and that we have respected your request to cancel the third item.
We remain at your disposal for any questions or follow-up, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
1001hobbies
We are sorry to hear about your dissatisfaction and understand your frustration.
Regarding product availability, we specify on each product page that "shipped today" means that the item is in stock at our logistics warehouse. We would also like to remind you that your order was placed on 12/03/2025, and the shipment took place on 18/03/2025 at 21:52.
As a small business, we do our best to manage stock, but it is sometimes difficult to have everything in stock at all times. We encourage you to contact our customer service if you have any doubts before placing an order, which would allow us to clarify any questions you may have.
We understand that the information may not always be clear, and we take your feedback into account to further improve the transparency of our communication, particularly in our general terms and conditions.
Finally, we confirm that your order has been partially shipped and that we have respected your request to cancel the third item.
We remain at your disposal for any questions or follow-up, and we hope to have the opportunity to provide you with a better experience in the future.
Best regards,
1001hobbies
5
/5
★★★★★
Super!!! impeccable packaging; thank you
Serge D.
purchased on 04/03/2025
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5
/5
★★★★★
Magnificent reproduction
François-xavier R.
purchased on 05/03/2025
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5
/5
★★★★★
All correct
Eduardo C.
purchased on 05/03/2025
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5
/5
★★★★★
Great online shopping experience
Elisabetta G.
purchased on 15/03/2025
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5
/5
★★★★★
Top thank you super..
Francis Z.
purchased on 07/03/2025
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5
/5
★★★★★
Not bad, but a bit slow for Heller to get moving.
Gerard B.
purchased on 03/03/2025
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Answer from 1001hobbies
Hello Sir,
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
Thank you for taking the time to leave your review, and we apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
5
/5
★★★★★
Delivery took a while, but the item arrived well packaged, quality as expected. Thank you!
Martin K.
purchased on 25/02/2025
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5
/5
★★★★★
100% professionalism, detailed information about the order status, and kindness. Great selection of high-quality models. It is always a pleasure to shop at 1001 Hobbies, thank you very much.
Manuel H.
purchased on 12/01/2025
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5
/5
★★★★★
Package sent quickly
Grégory D.
purchased on 14/03/2025
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5
/5
★★★★★
Material and delivery conform to the order. Perfect packaging.
Thierry V.
purchased on 17/03/2025
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4
/5
★★★★☆
Everything is very good
Enrique F.
purchased on 06/03/2025
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5
/5
★★★★★
Everything is correct and the order was received earlier than expected.
Juan Carlos C.
purchased on 09/03/2025
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5
/5
★★★★★
Yeah they sent me the right and very willing models Lov it
Richard D.
purchased on 27/02/2025
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2
/5
★★☆☆☆
Lack of communication and stock problems. If I hadn't complained, I would still be waiting.
Jesus L.
purchased on 05/03/2025
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Answer from 1001hobbies
Hello, We regret your comment and apologize for this incident. We would like to clarify some details about the information on our website. There are two states to distinguish: 'Available': the product is in stock with our supplier and requires a lead time before shipping. 'Available - shipped today': the product is in stock in our warehouse and can be shipped immediately. Unfortunately, the BMW M635CSI 1:24 plastic model car could not be ordered from our supplier. Therefore, our customer service has shipped the available products and has taken your change request into account as soon as possible. We remain at your disposal for any additional information. Sincerely, 1001hobbies
5
/5
★★★★★
Great product. To be purchased by those who are interested.
Adolfo B.
purchased on 10/03/2025
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5
/5
★★★★★
0
Nathalie B.
purchased on 06/03/2025
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1
/5
★☆☆☆☆
Avoid! Not reliable at all. Information several times incorrect. 3 months delay on products displayed as available from suppliers.
Gilles B.
purchased on 28/01/2025
Translated review
Answer from 1001hobbies
Hello Sir,
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
We regret your experience and apologize for the processing delay.
We would like to clarify that these products were and are still available from our supplier. However, we understand that the wait may have been too long for you. These items are ordered from our supplier in the UK, and their processing time could take up to 6 weeks before receipt.
In accordance with your order, the non-deliverable products have been refunded to regularize the situation.
We remain at your disposal for any questions and hope to fully satisfy you in the future.
Best regards,
1001hobbies
5
/5
★★★★★
Arrived safely and correct
Eric D.
purchased on 01/03/2025
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3
/5
★★★☆☆
Although I do not hold the seller responsible, the methods and vendors used for shipping are not up to par.
Francesco A.
purchased on 24/02/2025
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5
/5
★★★★★
Top
Carlo W.
purchased on 08/03/2025
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5
/5
★★★★★
Store quality, fast delivery, compliant product!
David W.
purchased on 12/03/2025
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3
/5
★★★☆☆
Unfortunately the delivery took far too long (2.5 weeks).
Sebastian S.
purchased on 25/02/2025
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4
/5
★★★★☆
No problems with my order or delivery
Antoinette L.
purchased on 06/03/2025
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5
/5
★★★★★
Very large selection and very fair prices. Fast delivery. Very good site
Pierre F.
purchased on 12/03/2025
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5
/5
★★★★★
Very good service
Andrew S.
purchased on 12/03/2025
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4
/5
★★★★☆
The product is magnificent and of high quality; however, delivery was a little complicated in relation to payment by cheque, but I am nevertheless satisfied with my purchase.
Emmanuel V.
purchased on 12/02/2025
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5
/5
★★★★★
The order and the delivery it went very well I cannot express myself on the quality of the object it is a gift
Thierry B.
purchased on 11/03/2025
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