English
★★★★☆
based on 39894 reviews published
Latest customer reviews
Good organization. Lots of choice and materials arrived in perfect condition. Thank you.
The package has not arrived, customer support nonexistent "they do not respond". After 1 month from the order never received I am still waiting for the credit note.
We sincerely apologize for the inconvenience you experienced with your order on 1001hobbies. Customer satisfaction is our priority and we are committed to resolving any issues. Please contact us again for immediate assistance and to ensure a refund. Thank you for your patience and trust.
Best regards,
The 1001hobbies team
Very prompt and accurate fulfillment of my order. Packaging was excellent and everything arrived in perfect condition.
The package arrived quickly, well packaged, no damage. But I am taking away one star because I had to send a message to remind the site that I had ordered something (almost 3 months since the order was placed).
Order placed on 25/12/2025. Package received on March 13, 2026. Everything is said.
I was delivered 1 month after the order and the package arrived in a huge box, the model box was completely open in the box and all the pieces were loose in the box, it seems like someone had opened the Oracle box!!!!!!
Thank you for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. The quality of our shipments is paramount, and we take your comments very seriously.
We invite you to contact our customer service to resolve this issue and improve our service. Your satisfaction is our priority, and we want to offer you an experience that meets your expectations.
Best regards,
The 1001hobbies team
Received earlier than expected so happy
Excellent transaction !
I got it today; just what I wanted!
Very fast delivery arrived on time
Impeccable to advise
My purchase arrived timely considering it was coming from overseas. Am happy with the shopping experience.
I have not yet received my order QBIWOJLWQ, I have been waiting too long, I will be damned angry immediately.
we sincerely apologize for hearing that your order has not yet arrived. Your satisfaction is our top priority, and we understand your disappointment. We are doing everything in our power to resolve this matter as quickly as possible. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Thank you for your understanding.
Best regards,
the team at 1001hobbies
I am very disappointed with the way my order is being handled. The website states that my package is “shipped”, but according to the tracking from Mondial Relay, it has been stuck with the sender since March 13. Despite several attempts, I have not received any response from customer service. To this day, I still have not received my package and have not received a clear explanation. This is frustrating and unprofessional. I expect a response and a concrete solution soon.
Thank you for your feedback and for sharing your experiences. We understand the frustration you feel, and it is never our intention to disappoint our customers. We take your comments seriously and will do our utmost to resolve this as quickly as possible. Our customer service will contact you soon to clarify the situation and provide a solution.
Best regards,
The 1001hobbies Team
Ok
Items arrived pretty quickly and in good condition
Very good communication. Good follow-up. Package well protected. I recommend +++++++++++
Fast and well packaged as always
Excellent service, very fast and with constant information
Delivery time far too long!
thank you for taking the time to share your opinion. We are sorry to hear that the delivery time was longer than expected. Your satisfaction is important to us, and we are constantly working to improve our service. We hope to welcome you back soon and provide you with a more positive shopping experience.
Best regards,
the team at 1001hobbies
Very satisfied with my purchase; perfect, received quickly
The figurine is in accordance with what I had requested. Its delivery was fast and undamaged.
The 2 books arrived damaged, I sent an email with photographs showing the damages and received no response from 1001hobbies. I will not buy again due to this attitude and I will not recommend the website to anyone.
We sincerely regret that you received the damaged books and that we did not respond to your email. Your satisfaction is very important to us and we are committed to resolving any inconvenience. We would appreciate it if you could contact our customer service again so we can assist you properly.
Sincerely,
The 1001hobbies team.
Great seller
Articles of the best quality. It's worth the wait, as in my case, the waiting time seemed quite long (over a month).
Avoid saying it's in stock when it's not, otherwise great
-
Fast delivery everything is great...
The order arrived after 4 months. The worst part is that they didn't respond to emails or complaints. In March they were operational again and sent the order correctly.
We are very sorry for the inconveniences you have experienced with your order. We appreciate your patience and are glad to know that the service was adequate in March. Your satisfaction is important to us and we will take your comments into account to improve.
Best regards,
The 1001hobbies team.
-
Thank you for your feedback. We regret that your experience did not meet your expectations. Your comments are important to us and help us to continuously improve. We hope to serve you better in the future.
Best regards,
The 1001hobbies team
I have been well attended to, I am satisfied.
On time, exactly what I was expecting Perfect
Fast delivery and everything is correct
A+++
Very good service
Package received quickly. Very good packaging. I recommend the product and the site.
Large selection of products, reasonable prices, fast delivery
I haven't received it
Thank you for sharing your opinion with us. We regret that you have not received your order. We invite you to contact our customer service so we can resolve this issue as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
Nothing to say about the delivery times.
Perfect thank you very much