Reviews 1001hobbies

Very very good thank you

Top professional

Order placed in May 2025, one of the products being on backorder for months, I requested twice, unsuccessfully, to cancel the order and get a refund without fees (and yes because beyond 14 days they impose a management fee of 25% of the total order, which in my opinion is a violation of Article L216-2 of the Consumer Code that allows the consumer to withdraw without fees if the order has not been fulfilled beyond a period of 30 days). Order received in November 2025, order not compliant, two products are missing and the product that was on backorder is not compliant. In short, a big scam and deplorable customer service.

Excellent

Not the best price for the product, but I chose a secure order within the deadlines and delivery.

Many products available and fast delivery

Great!

Everything is very good

Great service, wide selection of products. Fast delivery.

Good

Package arrived damaged. Delivery location not respected. I had to go to the local shipping company's office to pick it up.

Everything is very good

Very well, no problems with the deliveries, thank you.

Fast delivery and excellent product!

Shipping and receiving the order under optimal conditions. Thank you.

Great!

Fast and correct communication and delivery!

A huge delay

Fast shipping, very well packaged and promotional price...

I sent them an email and they didn't respond, what is that? I canceled my item and they still send it, crazy.

8

Very good service

Ultra fast delivery! Hats off!

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Super order well received Thank you

Very good transaction

Great, fast and goods as described, the only downside I don't know who is responsible, I had to pick up the package from the courier instead of it being delivered to my home

For the second time, incorrect package destination with impossibility or difficulty in retrieving them.

Everything was respected regarding delivery times and the quality of delivery. An EDUARD model has a multitude of details and guaranteed quality.

Everything perfect

Great site, great products and prices, great communication

Great customer service. I had ordered some colors that had a slight delay in delivery from the manufacturer. I was immediately notified. But once the shipment was sent, I had the material at home in three days. Well done!

Very reliable site

This has been my first order and everything has been perfect.

Positive judgment, it's a shame about the delivery times which, at least in my case, are very long.

-

It took a long time before the items were available. Uncertainty about who took over the shipping from Chronopost in the Netherlands and where the package was ultimately delivered. Annoying that 1001 hobbies was not reachable by phone. After the message that the package was delivered, it took another 4 days before I could pick it up.

Good.

I bought a cmk A-1H detail set and received some 1/72 figures from cmk! I complained and didn't receive any contact! I will never shop on this site again!

Everything is correct