English
★★★★☆
based on 39903 reviews published
Latest customer reviews
Ordered and delivered super fast!
If you don't have a product in stock to ship within the given timeframe let the customer know right away or write it in the item description to let them know that the timeframe might be longer. Good at responding quickly and thoroughly to emails though.
A very good online store where you can find everything. From the selection to the order and delivery to my home, everything was PERFECT. 5 stars
Order went well, delivery on the specified date and a good price. Everything was perfect.
Number of parts not received and also still have not had money back.
It all took too long I got at least 2 or 3 messages your order will be delivered today, and then some later our apologies there is something intervened 1 time I can understand it but several times come on hey guys play with someone else's feet . And of course I'm in a bad mood on 1001 . No they should not knock on my door anymore there are plenty of serious traders.
Super fast delivery, wide choice
To see my grandson's eyes light up at your collections speaks volumes about the quality of your products. Well done! I'll definitely be back.
Easy ordering, fast delivery niclel
Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.
Plenty of choice, attention to price and packaging.
Everything was perfect.
Pick Up delivery took almost 24 hours. That's why I'm giving it top marks. On the other hand, in my order, I found an item that was much cheaper, even with cross-border shipping, on a Belgian site with the same reputation as yours. But since I didn't compare all the items, I'll let it slide as an exception, and won't hold it against you...
Seriousness in order processing. Exemplary follow-up. To be recommended.
Great site. Fast delivery.
In my experience. On the website the specifications of the product are given loosely. I happened to buy a board game but it was not in Italian, but French. I wanted to make the return but on the site I couldn't find the page for that.
Clear and product meets expectations
I am already assembling the ship, I am putting led light inside, it will be illuminated by all the windows, I have done this in other ship models and they look nicer.
No comment
Order delivered on time.
Very satisfied;
Time limit
Everything is fine, gladly again.
Just right
Communication out of sync with colissimo delivery.
Everything as ordered, gladly again
It's perfect, correct price, fast shipping, good quality model.
Missing product for an order, I ask for a refund and after a month and numerous emails they tell me that the bank wants my documents, not having paid through any bank I ask which bank they refer to but they never replied
I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.
Fast delivery
Very good, impeccable service, careful and attentive. I recommend it!
Excellent service. Clean. Fast. Very affordable.
Quickly received and in good condition But this model was impossible to glue as the parts were very small
Extremely fast, great selection, some brands too expensive compared with other sales sites, otherwise it would have been 5 stars.
Good choice and good opportunities for 50% products
Super good. I recommend it.
A helpful and available team, who helped me finalize my order as quickly as possible!
Very good, impeccable service, careful and attentive. I recommend it!
I do not recommend anyone to buy here. It is the third time that they ask for the order, I placed the order two months ago, the order did not arrive, one call after another, twenty thousand emails a day, no one knew anything, after losing a lot of time and strength I get them to send me another one which NEVER ARRIVES, I make a thousand calls again and after getting a response from one of them, they spoke to me terribly and either I spoke to them in English or they did not answer me, which left me no other choice but to make the best I could and I knew they would send me a THIRD ORDER for which I have no follow-up, no confirmation email or anything, I have never seen anything like this in my life. It should be reportable and this is already the next option in the consumer service office.
Very fast delivery. Well-stocked catalog