4.2/5
★★★★☆
based on 37922 reviews published

Latest customer reviews

5 /5
★★★★★

Very well

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Herve D.
purchased on 08/09/2023
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5 /5
★★★★★

Simply : everything as good management should be !

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Josse V.
purchased on 07/10/2023
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5 /5
★★★★★

Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .

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Jean Marc C.
purchased on 11/10/2023
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3 /5
★★★☆☆

Delivery too long

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Nadine G.
purchased on 28/09/2023
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5 /5
★★★★★

Efficient, on time. Products correspond to the order. Very satisfied.

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Roland G.
purchased on 14/09/2023
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5 /5
★★★★★

Great site! Affordable price, delivered on time, lots of choices! I recommend

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Élisa G.
purchased on 08/10/2023
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5 /5
★★★★★

Have received every item ordered and received them in a reasonable time.

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Martin C.
purchased on 21/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
1 /5
★☆☆☆☆

Your description and void

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Philippe T.
purchased on 22/09/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
2 /5
★★☆☆☆

Poor service.

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Jeffrey H.
purchased on 28/09/2023
4 /5
★★★★☆

Very satisfied. Quick turnaround time and easy to navigate.

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Ken B.
purchased on 25/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4 /5
★★★★☆

The 1001 hobbies site is well presented and everything can be found there. The only problem is the time I had to wait to receive what I ordered (more than 15 days)

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Salvatore I.
purchased on 03/10/2023
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2 /5
★★☆☆☆

The site does not provide good information for non French residents and i had not been informed of the unacceptable delay of forwarding (although through an expensive express provider : more than 3 weeks for Dubai !!! (still pending)

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Aldo D.
purchased on 20/09/2023
Answer from 1001hobbies
Good morning, We thank you for your comment. We apologize to you, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

Very good

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Kaneza H.
purchased on 30/09/2023
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3 /5
★★★☆☆

Part from it take a good while & leaving me thinking the order wasn't even coming at this point & the box somewhat almost being burst open that it was shipped in, it was as good as can be. In the end I did get my package, so can't be that much more upset/too upset!!

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Gareth M.
purchased on 27/06/2023
5 /5
★★★★★

Everything went smoothly.

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Iñigo A.
purchased on 07/10/2023
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1 /5
★☆☆☆☆

I am still waiting, after numerous e mails and assurances about it from the seller ,to receive one of the packages ordered and logically already paid for, disappointment.

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Claudio B.
purchased on 30/08/2023
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3 /5
★★★☆☆

Great selection of items I've been looking for at fair prices but shipping seems to take an excessive amount of time and my last order took several weeks before I even received notification that the item was shipped.

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Jonathon H.
purchased on 30/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

I had no problems finding the products I needed or placing the order.

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Gabriel V.
purchased on 07/10/2023
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4 /5
★★★★☆

Everything perfect the model of the plane and the quality brushes, I do not put a star more because of the delay in shipping was a little more than a week longer than expected but for the products a ten.

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Victor M.
purchased on 01/10/2023
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4 /5
★★★★☆

Good product, processing time too long

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Ange M.
purchased on 30/09/2023
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5 /5
★★★★★

Very satisfied with all the points you mention.

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G K.
purchased on 01/10/2023
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1 /5
★☆☆☆☆

Terrible. They only sent half of my order, which was damaged, the most expensive item never arrived and was never sent, they have also refused to send a replacement or send me a refund for it. I would NEVER buy from this company again and I would tell anybody else to avoid dealing with them. They also pretend they are in the UK with their website name, UK phone number and UK prices but they are actually in France. Their customer service is pathetic, the ignore you. Worst experience EVER. I lost £160 dealing with them.

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Christopher P.
purchased on 04/10/2023
5 /5
★★★★★

EXCELLENT...!

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Dr. Marco C.
purchased on 26/09/2023
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4 /5
★★★★☆

Great site. Clear and customer friendly.

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Henri S.
purchased on 01/10/2023
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5 /5
★★★★★

Super, everything went well. Thank you very much, always happy to return

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Enrique A.
purchased on 24/09/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Tout ok ,bien passer ,je fabrique des wagons blidé ,matire carton sur chassi jouef ,cordialement

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Jean S.
purchased on 07/10/2023
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4 /5
★★★★☆

Deadline met

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Freddy G.
purchased on 13/10/2023
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5 /5
★★★★★

Todo perfecto. Rápido y sin problemas.

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Julio I.
purchased on 18/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Fast, trouble-free delivery - perfect

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Didier C.
purchased on 06/10/2023
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5 /5
★★★★★

Perfect

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Bruno T.
purchased on 28/09/2023
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5 /5
★★★★★

Order arrived in perfect condition, with items not available from the competition.

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Stoppa F.
purchased on 28/09/2023
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5 /5
★★★★★

Impeccable

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Jean-marie A.
purchased on 28/09/2023
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4 /5
★★★★☆

In terms of ordering, there's nothing to complain about. However, in terms of ergonomics, one possible improvement would be to make it easier to navigate through the various categories. For example, if you want to find a can of Tamiya paint, you'll have to use the search engine, so I'm only giving it 4 stars, to leave room for improvement 🙂

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Olivier R.
purchased on 05/10/2023
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5 /5
★★★★★

The first delivery was great.

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Kai L.
purchased on 08/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

1st class all the way

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Terry C.
purchased on 07/10/2023
5 /5
★★★★★

Good material

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Manuel B.
purchased on 03/10/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
4 /5
★★★★☆

Times a little long but helpful and professional. Sometimes problems with delivery service and that triples the delivery time, but everything is solved.

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Roberto C.
purchased on 27/09/2023
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4 /5
★★★★☆

Quick but box was little dented

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Abel W.
purchased on 07/10/2023
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5 /5
★★★★★

Satisfied with the order ,correct price ,fast delivery .

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Didier L.
purchased on 10/10/2023
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5 /5
★★★★★

Ordered and received quickly I recommend

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Loic L.
purchased on 09/10/2023
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