4.2/5
★★★★☆
based on 38231 reviews published

Latest customer reviews

5 /5
★★★★★

Very good

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Stéphane H.
purchased on 18/11/2023
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4 /5
★★★★☆

Carefully packed and fast shipping

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Benoit L.
purchased on 19/11/2023
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5 /5
★★★★★

Very good

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Jean Louis V.
purchased on 20/11/2023
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4 /5
★★★★☆

Large selection, fast delivery, just a little expensive compared to other sites

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Laurent L.
purchased on 18/11/2023
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5 /5
★★★★★

Good products, variety

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Maurice C.
purchased on 19/11/2023
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5 /5
★★★★★

My purchase was for a Christmas present, but the service was excellent, the parcel was well packed and delivery was fast.

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Catherine B.
purchased on 18/11/2023
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5 /5
★★★★★

All perfect

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Manfredo M.
purchased on 10/11/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

Fabulous and my item arrived well packed with no damage and on time.

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Judy P.
purchased on 19/10/2023
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5 /5
★★★★★

Fast efficient!!! nothing to say I recommend!

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Franck I.
purchased on 20/11/2023
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4 /5
★★★★☆

The information provided on the site at the time of ordering is not always accurate, but the delivery was carried out in accordance with my order.

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André B.
purchased on 26/10/2023
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3 /5
★★★☆☆

1001 Hobbies does not meet delivery deadlines and that makes me divert purchases to other modeling websites.

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Miguel C.
purchased on 01/11/2023
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Answer from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
3 /5
★★★☆☆

Out-of-stock items poorly indicated, resulting in a 3 week wait, 1 open and incomplete box, no reaction to my e-mail... 2 models ordered, including a 1/72 plastic tank. I didn't see the out-of-stock condition on the latter, as the information was not very visible and displayed a green dot, even though the item was out-of-stock... So I discovered the 3 week wait, even for the second item in stock, when I confirmed my order. So I discovered that I'd had to wait 3 weeks, even for the second item in stock, when I confirmed my order. On receipt, 1 box was opened and a little damaged. The decal sheet was missing. No reply 3 days after I'd sent an e-mail with photos. So I'm disappointed by this site, my first order...

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Antoine V.
purchased on 28/10/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
1 /5
★☆☆☆☆

It took too long to arrive, I needed it for a fair and it arrived after it was over.

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Jorge A.
purchased on 30/10/2023
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Answer from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
5 /5
★★★★★

Good quality model, I'm very happy with the order, made quickly.

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Roger C.
purchased on 17/11/2023
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5 /5
★★★★★

Top website

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Rafinderkumar G.
purchased on 16/11/2023
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4 /5
★★★★☆

But too pricey! Itherwise no problemsa nd prompt deliver.

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Stephen F.
purchased on 10/11/2023
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5 /5
★★★★★

Fast and efficient

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Pascal D.
purchased on 19/11/2023
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5 /5
★★★★★

Ok good service

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Didier D.
purchased on 15/11/2023
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4 /5
★★★★☆

Very good products and prices! Very fast delivery. On the other hand negative point on transport and packaging. 2 boxes out of 4 damaged but otherwise very good.

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Angélique K.
purchased on 18/11/2023
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5 /5
★★★★★

Everything top, gladly again at any time!

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Peter S.
purchased on 12/11/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Speed and accuracy.

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Joel L.
purchased on 17/11/2023
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5 /5
★★★★★

Everything is great!

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Tim P.
purchased on 04/11/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Great choice, keep up the good work, I have future purchases planned with you. speed and efficiency. Very good.

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Jean Claude J.
purchased on 09/11/2023
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5 /5
★★★★★

Top!

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Damien C.
purchased on 18/11/2023
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5 /5
★★★★★

Delivery made on time, well-stocked catalog and well navigable site. Nothing to complain about, excellent

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Pietro G.
purchased on 08/11/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4 /5
★★★★☆

Good, received promptly.

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Jean Marie M.
purchased on 22/10/2023
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5 /5
★★★★★

The parcel disintegrated into its constituent parts on receipt. It would make sense to use a sturdier box. Everything was there.

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Helmut N.
purchased on 07/11/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Hello, I am satisfied with my order, I will order soon, D-DAY Pegasus Bridge, Sincerely D.Bähni

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Daniel B.
purchased on 22/10/2023
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5 /5
★★★★★

Super

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Alain P.
purchased on 27/10/2023
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2 /5
★★☆☆☆

The car was used and the packaging was broken.

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Iván L.
purchased on 08/11/2023
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Answer from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
4 /5
★★★★☆

Very good, everything's OK

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Jean-luc B.
purchased on 13/11/2023
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3 /5
★★★☆☆

My problem is more with the distributor of Tamiya paints who covers the color reference with a sticker concerning precautions for use, for the processing of my order, delivery time a little long, order placed Friday 10, available the 16 cordially

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Claude B.
purchased on 10/11/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

Excellent store.

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Dennis T.
purchased on 27/10/2023
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5 /5
★★★★★

Fast and professional!

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Anthony F.
purchased on 08/11/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

Package arrived quickly, 2 days after ordering. It's a pity that the cardboard box was damaged in transit, but this had no effect on the model. I recommend this site.

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Annie B.
purchased on 12/11/2023
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3 /5
★★★☆☆

It's a pity that a label added to the tamiya paint pots completely obscures the reference. It's difficult to remove, and rips off the one underneath.

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Thierry L.
purchased on 10/11/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

Nice and fast delivery thanks

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Sandra V.
purchased on 10/11/2023
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
1 /5
★☆☆☆☆

Contacting customer services via email weeks ago and still awaiting for youto come back to me. Charged twice

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Paul H.
purchased on 07/10/2023
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
5 /5
★★★★★

Top website, Fast delivery, top quality. I will definitely order here more often.

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Robbert-jan V.
purchased on 11/11/2023
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
4 /5
★★★★☆

The packaging was perfect a little long waiting time

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Jores L.
purchased on 29/10/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies