Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

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Rob P.
Rating: 5 out of 5
following a purchase from 22/05/2024
Super product very satisfied
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Response from 1001hobbies
How great to hear that you are satisfied with the product! We always strive to provide high-quality products that meet your expectations. If you have any questions or if there is anything we can help with, please feel free to let us know. Thanks for your feedback and have fun with your purchase!
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Romy W.
Rating: 5 out of 5
following a purchase from 20/05/2024
I am totally happy. Super easy processing, fast delivery. This was definitely not my last purchase. Thank you :-)
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Response from 1001hobbies
We are very pleased to hear that! We are glad that you are satisfied with the purchase process and the fast delivery. Thank you for your positive feedback and for your support! We look forward to your next purchase. If you have any questions, please feel free to contact me. Thank you very much and see you soon! :-)
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Stefano T.
Rating: 4 out of 5
following a purchase from 24/05/2024
Good products slow delivery
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Joshua W.
Rating: 1 out of 5
following a purchase from 17/05/2024
They shipped $45 worth of paint in a flimsy envelope that let paint burst all over the inside and all over the other paint cans. I attempted to reach out to them and they did respond but ghosted me soon after. Horrid experience.
Response from 1001hobbies
We are very sorry to hear about your disappointing experience. This is certainly not the level of service we aim to provide. We take your comments very seriously and apologise for any inconvenience caused by sending your products from France. We are working with our delivery partners to ensure the safety of your items during shipping. There appears to have been a serious problem in this case, and we will immediately investigate what happened so that we can take the necessary steps to prevent it happening again in the future.
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jean-alexandre C.
Rating: 5 out of 5
following a purchase from 09/05/2024
Serious store!
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Unai B.
Rating: 4 out of 5
following a purchase from 13/05/2024
All good
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Rene V.
Rating: 5 out of 5
following a purchase from 28/05/2024
Very fast delivery for which all kudos . only downside : the so-called free shipping ? Because those are free to a drop off point and not to my/home address which in my case is really a must ( I have mobility problems so a pick up point is not an option for me ) . Further no minuses ..again kudos for the quick handling of the order made ..thumbs up !
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Response from 1001hobbies
Thanks for your positive feedback and great to hear you're happy with the quick delivery! We understand your comment about the free shipping to a pickup point and that this is not ideal for you given your mobility limitations. We will definitely take this as feedback to improve our shipping options and provide more flexibility for all of our customers. If you have any questions in the future or if we can help with anything, we are always here for you. Thanks again for your order and appreciation!
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Serge Z.
Rating: 5 out of 5
following a purchase from 11/05/2024
Navigation is easy and efficient. The choice is vast. Customer service is competent and friendly, even on the phone. SZ
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Response from 1001hobbies
Thank you very much for your enthusiastic feedback! We're delighted that you found our site easy to navigate and that you like our wide selection of products. Our customer service team is delighted to hear that you appreciated their competence and warmth, even over the phone. We look forward to serving you again!
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Milan C.
Rating: 5 out of 5
following a purchase from 14/05/2024
Very well done top
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Response from 1001hobbies
Thank you for your kind words! We're glad you're satisfied with our service. If you have any questions or need help in the future, we are always here for you. Until next time!
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Nadyne B.
Rating: 5 out of 5
following a purchase from 26/05/2024
Very fast delivery and great package
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Jean marie B.
Rating: 5 out of 5
following a purchase from 28/05/2024
Very good
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Eric D.
Rating: 5 out of 5
following a purchase from 20/05/2024
Once again, nothing to complain about. Inquiry dealt with the same day. Packaging ok, price correct? Delivery bpost ok (Belgium) Company in which I have all confidence....and nobody pays me to say that.
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Response from 1001hobbies
Thank you so much for your glowing review! We are delighted to know that you are completely satisfied with our service, from the speed of response to delivery with Bpost. Your trust is our greatest reward. And we promise not to pay you to say it! See you soon for new orders!
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Eric M.
Rating: 5 out of 5
following a purchase from 19/05/2024
I'm going to use these buoys for the German ship Bismarck and the Calypso.
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Response from 1001hobbies
It's always a pleasure to know that our products find their way into such interesting and historic projects. Please feel free to share photos of your finished models - we'd love to see them!
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Antony J.
Rating: 5 out of 5
following a purchase from 01/05/2024
Figures as described. Fast shipping. Well packaged.
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Response from 1001hobbies
We're delighted that the figurines met your expectations and that the shipment was fast and well packaged.
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freddy B.
Rating: 5 out of 5
following a purchase from 04/05/2024
A team that's always at the top of its game.
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Response from 1001hobbies
Thank you so much for your great feedback! We're delighted to know that our team continues to make waves by providing top-notch service. Your satisfaction is our best reward. See you soon for more Freddy adventures!
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Josep Miquel C.
Rating: 5 out of 5
following a purchase from 21/04/2024
Fast, good service.
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Giovanni V.
Rating: 5 out of 5
following a purchase from 05/05/2024
Fast and careful.
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Richard B.
Rating: 5 out of 5
following a purchase from 26/05/2024
Price, speed of dispatch, packaging; all correct.
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Hans-Günter D.
Rating: 5 out of 5
following a purchase from 13/05/2024
Fast delivery and I will order models again.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Peter R.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery and good prices
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Sasha D.
Rating: 4 out of 5
following a purchase from 19/05/2024
Fast delivery my order was very well packed and arrived intact.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Clémence B.
Rating: 3 out of 5
following a purchase from 04/05/2024
Fast delivery after ordering. Small hitch: the deliveryman couldn't find my letterbox, he was too in a hurry to wait 1 minute (stopwatch in hand), put my parcel on the letterboxes and it was stolen in less than 10 seconds (the time it took me to get down in the elevator).
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Jean-Jacques G.
Rating: 4 out of 5
following a purchase from 22/05/2024
Order confirmed on 02/02/24, delivery in May in two instalments.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Philippe A.
Rating: 5 out of 5
following a purchase from 10/05/2024
Wide selection. Competitive prices. Very fast shipping. It's perfect.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Olivier B.
Rating: 5 out of 5
following a purchase from 12/04/2024
Very satisfied with my order
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Henri S.
Rating: 3 out of 5
following a purchase from 20/05/2024
disappointed, labels stuck on the jars we can't see ref: de la peinture!!!!!!!!!!!!
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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bernard D.
Rating: 4 out of 5
following a purchase from 02/05/2024
Roger
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Alain S.
Rating: 5 out of 5
following a purchase from 20/05/2024
Quite surprised at the base I chose a product in pre-order and I received it in not even a week very satisfied.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Alfons N.
Rating: 5 out of 5
following a purchase from 21/04/2024
very well done, . fast delivery, fair oreis, i can recommend, thank you
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Jose Angel F.
Rating: 5 out of 5
following a purchase from 17/04/2024
Everything perfect, very fast and easy
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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massimo C.
Rating: 5 out of 5
following a purchase from 18/05/2024
excellent seller
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Martien F.
Rating: 4 out of 5
following a purchase from 30/04/2024
Finally found what I was looking for, couldn't find it here in the Netherlands. Many beautiful things for my hobby. Happy with this site.
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Janvier D.
Rating: 5 out of 5
following a purchase from 20/05/2024
The order was processed quickly and efficiently. I'm very satisfied.
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Patrick C.
Rating: 5 out of 5
following a purchase from 12/04/2024
Perfect service and equipment!
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Matthew W.
Rating: 5 out of 5
following a purchase from 23/04/2024
simple ordering, fast service, excellent
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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serge R.
Rating: 4 out of 5
following a purchase from 12/05/2024
satisfied with my order, but how is it that for the same model that I'm going to buy, you're more expensive than three of your competitors, there's even a difference of up to 12 euros?
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Carlos S.
Rating: 4 out of 5
following a purchase from 05/05/2024
The experience is good, it could be improved a little in the delivery tracking or rather in the delivery messages, but overall good, happy with the material purchased.
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Response from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
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Alois K.
Rating: 5 out of 5
following a purchase from 20/04/2024
Everything ok .....
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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alain V.
Rating: 5 out of 5
following a purchase from 18/05/2024
perfect nothing to say very good site .
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Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
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Edelman F.
Rating: 5 out of 5
following a purchase from 03/05/2024
Quick service
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