4.2/5
★★★★☆
based on 38065 reviews published

Latest customer reviews

5 /5
★★★★★

Compliance with all commitments

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Eric T.
purchased on 21/08/2023
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5 /5
★★★★★

Reliable website and wide selection. I actually lack patience for pre-orders, but the website can't help that. 😉 Order handled fine. Highly recommended!

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Heidi A.
purchased on 27/07/2023
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5 /5
★★★★★

Beautiful model, complete and arrived undamaged.

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Didier B.
purchased on 28/09/2023
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5 /5
★★★★★

The sailboat arrived on time except that the remote control was missing, but they were able to rectify this quickly. The staff are competent and I recommend this site.

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Dominique B.
purchased on 28/09/2023
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1 /5
★☆☆☆☆

I didn't receive the item I ordered instead of my 150€ order I received a doll costume for 5€ And as of today I still don't know where my order is and when I'll be able to receive it.

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Sandrine Z.
purchased on 04/10/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
3 /5
★★★☆☆

Perfect products but very long lead times

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Patrice B.
purchased on 04/10/2023
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5 /5
★★★★★

As f usual, perfect.

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Claude M.
purchased on 19/10/2023
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1 /5
★☆☆☆☆

Not received

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Sutthiphong A.
purchased on 18/09/2023
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4 /5
★★★★☆

My order was slightly delayed, but otherwise was in new condition, arrived before I really required it, and 1001 Hobbies customer service responded quickly when I inquired about my order. Basically, no real problems!

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Bill N.
purchased on 01/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Philippe S.
purchased on 15/09/2023
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5 /5
★★★★★

I received my complete order.

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Jean Paul B.
purchased on 11/10/2023
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4 /5
★★★★☆

Fast delivery navigation on the site not always easy it would be interesting to have the corresponding color ref of each model

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Jean-louis D.
purchased on 16/10/2023
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5 /5
★★★★★

R.A.S.

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Michel C.
purchased on 06/10/2023
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5 /5
★★★★★

Super fast shipping. Everything went without a hitch.

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Ralf G.
purchased on 06/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Delivery was free for orders over €100, but it wasn't specified that it was to a relay point. It's a detail, but I think it's worth mentioning. Thanks again

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Frederic F.
purchased on 25/09/2023
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5 /5
★★★★★

Perfect! Thank you so much!

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Sem V.
purchased on 06/09/2023
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5 /5
★★★★★

Easy to use

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Lawrence D.
purchased on 07/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

In 1001 hobbies everything is perfect.

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Felipe S.
purchased on 12/10/2023
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4 /5
★★★★☆

Well

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Manel G.
purchased on 23/09/2023
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5 /5
★★★★★

They always have what I need and despite ordering from overseas, my order always arrives very quickly

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Stephen S.
purchased on 07/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

As yet I haven't checked the package, its for a Christmas present for a friend!!

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Maria G.
purchased on 04/09/2023
4 /5
★★★★☆

The delivery was as described but unfortunately the online tracking was not up to date. My parcel was already there but the online tracking said it was still on its way

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Elisabeth L.
purchased on 12/09/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3 /5
★★★☆☆

Trouble shooting ended correctly, after initially difficult communication

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Ruben H.
purchased on 31/08/2023
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5 /5
★★★★★

Very well

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Herve D.
purchased on 08/09/2023
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5 /5
★★★★★

Simply : everything as good management should be !

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Josse V.
purchased on 07/10/2023
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5 /5
★★★★★

Very friendly team, readable site, and information on orders, follow-up impeccable .site that I have already recommended .

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Jean Marc C.
purchased on 11/10/2023
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3 /5
★★★☆☆

Delivery too long

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Nadine G.
purchased on 28/09/2023
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5 /5
★★★★★

Efficient, on time. Products correspond to the order. Very satisfied.

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Roland G.
purchased on 14/09/2023
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5 /5
★★★★★

Great site! Affordable price, delivered on time, lots of choices! I recommend

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Élisa G.
purchased on 08/10/2023
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5 /5
★★★★★

Have received every item ordered and received them in a reasonable time.

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Martin C.
purchased on 21/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
1 /5
★☆☆☆☆

Your description and void

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Philippe T.
purchased on 22/09/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
2 /5
★★☆☆☆

Poor service.

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Jeffrey H.
purchased on 28/09/2023
4 /5
★★★★☆

Very satisfied. Quick turnaround time and easy to navigate.

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Ken B.
purchased on 25/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4 /5
★★★★☆

The 1001 hobbies site is well presented and everything can be found there. The only problem is the time I had to wait to receive what I ordered (more than 15 days)

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Salvatore I.
purchased on 03/10/2023
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2 /5
★★☆☆☆

The site does not provide good information for non French residents and i had not been informed of the unacceptable delay of forwarding (although through an expensive express provider : more than 3 weeks for Dubai !!! (still pending)

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Aldo D.
purchased on 20/09/2023
Answer from 1001hobbies
Good morning, We thank you for your comment. We apologize to you, please believe that this type of incident is not representative of the services and quality we offer. We invite you to send us an email to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★

Very good

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Kaneza H.
purchased on 30/09/2023
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3 /5
★★★☆☆

Part from it take a good while & leaving me thinking the order wasn't even coming at this point & the box somewhat almost being burst open that it was shipped in, it was as good as can be. In the end I did get my package, so can't be that much more upset/too upset!!

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Gareth M.
purchased on 27/06/2023
5 /5
★★★★★

Everything went smoothly.

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Iñigo A.
purchased on 07/10/2023
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1 /5
★☆☆☆☆

I am still waiting, after numerous e mails and assurances about it from the seller ,to receive one of the packages ordered and logically already paid for, disappointment.

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Claudio B.
purchased on 30/08/2023
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3 /5
★★★☆☆

Great selection of items I've been looking for at fair prices but shipping seems to take an excessive amount of time and my last order took several weeks before I even received notification that the item was shipped.

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Jonathon H.
purchased on 30/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service