★★★★☆
based on 37923 reviews published
Latest customer reviews
Perfect parcel very little delay conform to the order being a regular customer I recommend this site and vast choice of models thank you
The parcel was delivered on time and well packaged (cardboard box a little large for the item but well protected). I can't wait to receive my figurines.
Order incomplete, reported by mail awaiting a return
À l'avenir je souhaite être contacté en Français. Ma commande passée le 24 août a été livrée le 11 septembre, ce délai est beaucoup trop long. Cela est justifié par un article manquant pour lequel j'ai reçu une note de crédit sous la forme d'un bon à valoir... une note de crédit implique un remboursement et aucune autre formule n'est acceptable. Compte tenu de la médiocrité du service je n'ai pas l'intention de faire usage de ce bon à valoir. D'autant plus que si j'en fais usage, je serai facturé des frais de livraison. Pour info, ces produits sont disponibles sur d'autres sites de vente et en général 30% moins chers.
I appreciate how quickly you process shipments...your communication is outstanding. Thank you.
Great store for modeling, to review the delivery timeframe
You can easily find the things you are looking for on the website.
When they don't have the product, stressing the wait
Firstly, my apologies for not replying sooner. I received my husband"s Fiat BR-20 1/72 on 29.7.23, and subsequently, on the 12.8.23 another Fiat BR-20 plus the Junkers Ju 88A-4. Would it be possible to return the Fiat Mask? All of the masks are apparently 'the best that can be found'! Praise indeed! I look forward to hearing from you regarding the Fiat BR-20 Mask being returned.
Very well
Order took a little longer to arrive than seller first predicted but apart from that everything ordered did arrive. Have ordered from this seller before and had no problems and prompt service.
Very satisfied
It's the delivery that spoils everything because the rest is fine, just as I wanted it. But the package I received was open. Nothing was missing but it looks bad as a first impression I even took a photo.
First
Fast delivery, in perfect condition.
This company did not ship my order until a month after it was ordered. It was only when I requested to cancel the order as I had to order from somewhere else that they decided to ship it out! The customer service team were not good or helpful.
Excellent service.
Fast and good service. High quality puzzles
Fluorescent shades are difficult to apply evenly. Any advice?
Very good catalog very good order tracking
Was a little tense whether it arrived on time. Ordering said around Thursday, track and trace said Monday after and we needed the package on Sunday haha. Still got an email Saturday that it had arrived at the pickup point. Phew. Just arrived at the last minute. Other than that, it's a nice and clear site.
The shipment arrived several days late and you could not see the tracking of the package. A couple of the letters arrived stained. Otherwise fine.
Slow shipping/supply
Love the product it just took so long!!
Fast shipping and everything arrived undamaged and complete.
Wanna waste your time with customer service barely replying? Plz buy from them then bc I bought an item from them and haven’t received it ever since and it was back in April haha love that
As usual ....perfect!!!
Fine
Very good products delivery time too long 17 days.
Very good.
Nice case, but slow to ship
The content is fine, but when an article is missing and you wait 2 months without news, the follow-up could be better so that at least the rest is sent beforehand. Without any protest on my part, this could have gone on for 6 months or even longer! ! That's not very serious when you're paying in advance.
No problem with delivery and my order was honoured thank you
At the top
Large selection, good prices, fast delivery! Everything is great!
The website has evolved enormously and is still great for models.
....
Excellent item and fast shopping. I recommend the seller for evebody.
Fast and delivered as expected
GOOD PRODUCTS DELIVERY AS ORDERED