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★★★★☆
based on 39895 reviews published
Latest customer reviews
Very good service as usual, would happily buy from again
Hello, my order No. 532587 from February 18 only arrived at my home on March 11 because some products considered available on your site are actually not! Your supplier needs to send them to you so there is a bit of deception regarding delivery times... Best regards Gérard Haw
Thank you for taking the time to share your experience. We are sincerely sorry to hear that your order took longer than expected to arrive. Your feedback is valuable and helps us improve our services.
We take your comments into consideration to optimize the accuracy of information regarding product availability. Please do not hesitate to contact us directly for any questions or assistance you may need.
Best regards,
The 1001hobbies team
Ordered the product, it has been more than 10 days and still not arrived.
Thank you for your feedback. We are sorry to hear that your order has not arrived within the desired timeframe. We are doing our best to ensure fast and efficient delivery. We invite you to contact us directly so that we can help you resolve this issue. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Nickel
Very good store with a variety of choices and reasonable delays. The fact that they are based in France avoids all customs issues and quite a bit of shipping costs, I recommend
Thank you very much for your positive review and your recommendation! We are delighted that you appreciated our selection and our delivery times. Indeed, our location in France aims to simplify the shopping experience for our customers. We look forward to seeing you again soon at 1001hobbies!
Best regards,
The 1001hobbies team
One of the boxes was not intact, a little damaged while the package was perfect.
An unacceptable delay. Exorbitant prices compared to other websites
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, particularly regarding delays and prices. Your feedback is valuable and will help us continue to improve our service. Please do not hesitate to contact us directly if you would like to discuss your experience further.
Best regards,
The 1001hobbies team
Super
All good
All good and quick
Fast shipping, compliant products. Thank you
Good prices and fast shipping.
All good
Poor service as package not pick-upable
Improved service compared to past experiences. I hope the trend continues positively. On this occasion, nothing to complain about.
HELLO nothing to say about the product, however the delivery time is not great Best regards
Due to a restocking issue, I was informed one to two weeks before the shipment of my order. I received it 48 hours before the scheduled shipping date.
Impeccable
All good, it took them a while but the package arrived in excellent condition and at a competitive price
Hello, I totally appreciated my order and the service provided
Super, thank you.
I purchased a Dispiae sander, broken after not even 10 minutes of use, nonexistent customer service.
We are sorry to hear about your negative experience with the Dispiae sander. Customer satisfaction is fundamental to us. We invite you to contact us directly to resolve the issue and find an appropriate solution. Thank you for your feedback, it helps us improve.
Best regards,
The 1001hobbies team
Order in accordance with what was requested, the material arrived well preserved
Ease of ordering. Products in line with my expectations.
.
Product received in good company and on time
Perfect, great to see a Revell classic back on sale. It’s a good build too
Thank you very much for your positive review! We are delighted that you appreciate the return of this Revell classic and that you had a good time building it. Your satisfaction is our priority. Please feel free to share any other feedback or your creations with us!
Best regards,
The 1001hobbies team
Thank you
Fast and efficient
Fully satisfied.
Product error in delivery.
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an error occurred in your order. At 1001hobbies, your satisfaction is our priority, and we are committed to resolving this issue quickly. Please do not hesitate to contact our customer service so that we can rectify this situation as soon as possible.
Best regards,
The 1001hobbies team
Good and quickly delivered
Unfortunately, it was not the product they showed me in the photo.
Thank you for your feedback. We are sorry to hear that the product received did not meet your expectations. Your opinion is important to us and we will use it to improve. We remain available for any further clarification.
Best regards,
The 1001hobbies team
It took a while before I received it, but exactly what I wanted neatly packaged.
Great seller.
I recommend
Top
Model was very well priced for a rare item and arrived well packaged and in perfect shape. Three weeks to arrive but considering it's from France to Canada, that's fine. Better than many ebay deals I've done with them thurr Amurrcan vendors using ebay's ridiculous internationa shipping system.
I bought 7 products and they only sent me 6. They do not offer me a refund; they only give me the option to exchange it for another product, with me paying the shipping costs, or a voucher for a future purchase. To top it off, they didn't even inform me that they would send fewer products than I paid for. In summary, a total disappointment. This page seems completely unreliable to me.
Thank you for sharing your experience with us. We sincerely regret that you did not receive your complete order and understand your frustration. Our goal is always to provide quality service and we will work to improve in this aspect. We would be happy to help you find the best possible solution.
Thank you for your understanding and we hope to serve you better in the future.
Sincerely,
The 1001hobbies team
Ras