★★★★☆
based on 38611 reviews published
Latest customer reviews
This is the first time I place an order with them and well, they met the expected delivery times and the material arrived well and in its sealed boxes. Very good in service and presentation and in delivery times. If I want something from them, I will surely buy from them again
Correct handling of the order, as promised.
Good service and neatly delivered what was ordered.
8
Quality as usual
Super model
They told BRT it was a delivery to a Fermopoint, except they used my private delivery address, due to this mistake BRT refused to deliver it and I had to collect it from a pickup center. Also, the package was torn apart and the game box was visibly ruined in a couple of places.
Exceptional quality Metal Earth models. Building them is a challenge and completing them is a real satisfaction. Fast shipping service for items available in stock. The only downside is that I had to go pick up the package at the nearest brt office (free shipping and delivery in Italy).
Package delivered quickly and as described. Serious site
Perfect shipping and in a short time. Satisfied
Fast delivery. perfect condition. excellent kits
Quick and efficient
Everything is correct
1 month for delivery is way too long
Everything perfect
Good
Everything is fine, you just need to respect the delivery times.
Quickly received and compliant. thank you for the seriousness of the transaction
Very good
Hello: ordered on your site, you boast free shipping for an order over 69.00 €, not applicable. False advertising? Too bad
I did not receive the correct ordered reference. And I have no feedback from customer service at the moment
I am very satisfied with your company's service, perfect and fast delivery even for a delivery in Belgium, thank you for everything
Everything went well!
Delivery date was a lot later than advertised. On the delivery date there was only a message that the package was damaged. A few days later a message that delivery date was cancelled or changed by me (though I did not do that). Eventually package arrived. I had to look up the changes myself, I did not get updates. Also I did not get any replies on my mails to customer service.
Perfect
No comment
Perfect, I recommend!
Delivery time much too long, after spending several weeks discovering that an ordered item was no longer in stock...
Speed in delivery
Article conforms to the packaging design in good condition
The item arrived broken, I sent an email as soon as I opened it with photos and details of the damage to the item and almost a week later, I still haven't received any response regarding this... and here I am with my broken item and no solution...
All good
The delivery does not match the order.
Delay of one and a half months on the scheduled delivery date, but since the product was "made in Russia", given the current times, I would be lenient. However, it is regrettable to have no contact with 1001 hobbies and only receive "automated emails" with no interest in each request.
The order arrived incomplete. One of the models was missing. From an order totaling 70€, there is material missing worth 20€. I have sent several emails and complaints but no one has responded to me.
Everything perfect
Order fulfilled on time and in good condition.
Trusted site
Within the announced deadlines.
It arrived after 20 days, late compared to when I needed it.