/5
★★★★☆
based on 36861 reviews published
★★★★☆
based on 36861 reviews published
Latest customer reviews
2
/5
★★☆☆☆
Hello Team 1001 hobbies It took me almost a month to receive my order. That is no longer up to date. With Amazon I would have received it within two days.
Best regards Arnold
Arnold G.
purchased on 19/10/2023
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Answer from 1001hobbies
Hello, Thank you for taking the trouble to report this incident. Please send us an e-mail to the following address: [email protected] so that customer service can take care of answering your request. We sincerely apologize for this incident. Sincerely, The customer service of 1001hobbies.
3
/5
★★★☆☆
Poor delivery, damaged parcel and poor packaging
Dominique S.
purchased on 05/11/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Everything went great!
Max S.
purchased on 09/11/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
I confirm my satisfaction with the seriousness of this site, also excellent communication, from ordering a product , to delivery . Recommended , all-around !!!
Giacomo M.
purchased on 28/09/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
All very good thank you
Antonio F.
purchased on 25/10/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Everything perfect, highly recommended.
Ricardo P.
purchased on 27/10/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Simplicity, choice, efficiency and speed.
Elisabeth D.
purchased on 09/11/2023
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5
/5
★★★★★
Serious and efficient company, I recommend it.
Cedric B.
purchased on 09/11/2023
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3
/5
★★★☆☆
Correctly packaged product, but logistics took too long for overseas shipment.
'igor' W.
purchased on 29/10/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Very happy with delivery and service!!! Thank you ️
Remy G.
purchased on 05/11/2023
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5
/5
★★★★★
Fast delivery, everything went great, gladly again
Jürgen G.
purchased on 21/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Clear, easy-to-use site
Robert F.
purchased on 04/10/2023
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5
/5
★★★★★
Great product, but more importantly, great service.
Zac D.
purchased on 10/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
3
/5
★★★☆☆
The site said ... item in stock, which is why I ordered it. Afterwards it turned out to be out of stock and I had to wait another 2 weeks.
Had I known that I had ordered it somewhere else
Raymond P.
purchased on 27/10/2023
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Fast service. Model of Ferme Normande is excellent. Too bad the buildings are in 1:72 scale instead of the HO railroad standard of 1:87. I'll make do. But now laser printing and cutting machines can be reprogrammed for the more popular scale, for even more sales?
Roger C.
purchased on 08/11/2023
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5
/5
★★★★★
The model is excellent, it replicates the loft surfaces and detail very well. Service was great. Response to questions was quick, progress of my shipment was accounted for, and its arrival was timely. I would order other items for the hobby in the near future.
Jesse W.
purchased on 03/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Sensational..should forbid my order unfortunately did not go at the moment all here in the house no Internet street was torn open again..since then everything here dead..error is searched...nevertheless, they have sent me the order after already no longer believed...I really thank them for it...is gift for Advent calendar for men..was Bull Dozer..please order there with pleasure..everything top
Birgit R.
purchased on 16/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
3
/5
★★★☆☆
Mostly clear directions although further transfer pages not obvious. Good, but slow, response through French system seemed elaborate.
Chris S.
purchased on 03/10/2023
Answer from 1001hobbies
Hello,
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
Thank you for your comment. We regret this incident and apologize to you. Our customer service team will be happy to assist you.
see you soon
https://www.1001hobbies.co.uk/
5
/5
★★★★★
Well-protected parcel and fast delivery
Marine L.
purchased on 20/09/2023
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5
/5
★★★★★
Excellent experience. Description of the item matching the pictures and the item received
Alessandra C.
purchased on 13/10/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4
/5
★★★★☆
Assortment is top! Handling fine only the delivery time is a bit long, but the website (search function) is far from ideal.
Cees D.
purchased on 04/11/2023
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5
/5
★★★★★
Happy with mn order!
Firoz H.
purchased on 08/11/2023
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
As usual everything went smoothly, from order to delivery
Didier R.
purchased on 22/10/2023
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5
/5
★★★★★
Faster than the estimated date.
Wenbo Y.
purchased on 10/11/2023
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5
/5
★★★★★
We're well informed from payment to parcel delivery
Charlotte R.
purchased on 30/10/2023
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5
/5
★★★★★
Delivered on time no issues.
Ian E.
purchased on 08/11/2023
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5
/5
★★★★★
First class service. Excellent and prompt delivery.
Derek R.
purchased on 30/10/2023
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5
/5
★★★★★
Ordering went smoothly and the service of 1001hobbies is excellent. However, this time the parcel service made a big mistake by mailing me that the package could not be delivered because of a wrong address (which was NOT the case). I was very surprised when the package was delivered that same day. Nice is different! So, my points on this one: 1001Hobbies a big 10, parcel service a fat 0.
Luc D.
purchased on 31/10/2023
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
4
/5
★★★★☆
IO good
Stefan B.
purchased on 29/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good communications, great product line.
Thomas F.
purchased on 16/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service