/5
★★★★☆
based on 36861 reviews published
★★★★☆
based on 36861 reviews published
Latest customer reviews
2
/5
★★☆☆☆
I order paints with references and when I receive them there are no references on the pots.
Michel D.
purchased on 21/10/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Bonjour rien a dire
Philippe S.
purchased on 06/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Top service
Robert D.
purchased on 24/10/2023
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5
/5
★★★★★
I recognize the seriousness and punctuality of the company after a few setbacks that surprised me ... I resume to be a loyal customer. Well done to you . SIMON
Michel S.
purchased on 25/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Easy to find, shipping takes a little longer because ( in my case) it had to come from France. The long wait has been rewarded with a very nice product.
Lucia K.
purchased on 19/10/2023
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3
/5
★★★☆☆
No French instructions! Average material quality.
Jean-marie W.
purchased on 25/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Pleasantly surprised. Terrific efficiency. First time on the site but I would recommend it with my eyes closed. I'll be ordering again.
Julien D.
purchased on 31/07/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3
/5
★★★☆☆
I think it's a shame that a certain amount is required to use the coupons. I think it's a way of pushing customers to spend more before they can use the coupons. For my part, I think it's more normal to be able to use coupons at any time.
Emmanuel M.
purchased on 02/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Simple navigation on the site, order received in 4 days, I recommend.
Damien H.
purchased on 24/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
It takes a while to arrive, but the product is exactly as desired, neither imitations nor adaptable, original brand product and at a good price.
Maria Pilar F.
purchased on 11/10/2023
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2
/5
★★☆☆☆
Apart from the fact that the parcel arrived in a sorry state (crushed cardboard), even though I'd expected careful packaging after a 17-day wait, a "maquette", strangely offered without a photo (which struck me as suspicious and warranted a phone call), the so-called "maquette" of the Iliouchine Il-76 is very disconcerting: there's no box, the parts are very rough, non-individualized mouldings in the "rough" style, with no interlocking system, and in rather soft plastic, so difficult to work with! So I don't know if I could do anything with them, despite 35 years' experience in model making; they weren't worth €150! I'd have liked to add some photos to the commentary, that would be more eloquent.
Luc C.
purchased on 08/10/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Satisfied with the purchase
Francesco D.
purchased on 28/09/2023
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5
/5
★★★★★
Delivered very quickly
Flemming H.
purchased on 21/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good communication on the follow-up of the processed order.
Philippe L.
purchased on 09/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Everything I ordered was in the package and well wrapped. It's Christmas before time.
Christophe D.
purchased on 19/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
1
/5
★☆☆☆☆
I am still waiting to hear about the FIAT G50, which I have not received.
Francesco P.
purchased on 07/10/2023
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5
/5
★★★★★
Excellent service. I have used 1001 Hobbies several times now and would recommend them.
Ian P.
purchased on 19/10/2023
3
/5
★★★☆☆
Good responsiveness and competitive prices, but no care was taken with the packaging - books arrived damaged...
Patrick L.
purchased on 19/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Goods received after three weeks - everything top - thank you
Udo A.
purchased on 11/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Abnormally long delivery times for an item that was announced as being in stock but was actually being restocked. But the job was done and the order arrived a little earlier than expected on the site.
Claude M.
purchased on 12/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Fast and very good service
Alain B.
purchased on 20/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Sent exactly what I ordered in a timely manner. Spend with confidence.
William B.
purchased on 16/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Excellent site, easy to navigate it; as a suggestion: would be good to add some more pictures on some of your articles to assess better what we buy
Cristian M.
purchased on 04/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Plenty of choice.
Frederic B.
purchased on 30/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Hello, for the 1st time, package arrived 1 day late ... this being, order delivered impeccable!!! so, congratulations to all teams 1001 HOBBIES! continue like that!!! Cdlt. Frédéric T
Frédéric T.
purchased on 08/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Serious site and a very fast delivery nothing to say very good
Fabien F.
purchased on 26/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3
/5
★★★☆☆
Very good site for ordering, despite a supplier problem that delayed my order by 3 weeks, but nothing serious.
Emile R.
purchased on 19/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2
/5
★★☆☆☆
Lots of hassle and no updates on order
Elisa B.
purchased on 19/10/2023
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5
/5
★★★★★
Pre-order shipped quickly, received just as quickly, well packaged, product conforms to specifications and all at a fair price. Recommend this site.
Quentin G.
purchased on 01/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
All good, just a little too long delivery time.
Andrea V.
purchased on 01/09/2023
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