/5
★★★★☆
based on 36861 reviews published
★★★★☆
based on 36861 reviews published
Latest customer reviews
5
/5
★★★★★
Very professional company with a formidable catalog, impeccable management and very punctual shipments.
Adrian M.
purchased on 14/09/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
4
/5
★★★★☆
Very good but excessive shipping costs
Henri L.
purchased on 29/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2
/5
★★☆☆☆
There's no French translation, so it's unusable. Despite my e-mail, no response.
Too bad
Marc Z.
purchased on 29/09/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4
/5
★★★★☆
Apart from a slightly long delivery due to an item being in stock (a partial delivery would have been a plus). The products conform to the order and the collection from the locker is spot on.
Laurent S.
purchased on 17/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
1
/5
★☆☆☆☆
Ordered a game but it came with a French explanation of the rules! Strange when you order something from a Dutch site. Emailed but not solved to my satisfaction. Will not order again soon.
Nina E.
purchased on 19/09/2023
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5
/5
★★★★★
Very navigable
Nella C.
purchased on 26/09/2023
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
All ok
Robert D.
purchased on 18/09/2023
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4
/5
★★★★☆
Received the package in perfect condition, nothing to report, perfect delivery.
Antoine B.
purchased on 17/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your trust. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4
/5
★★★★☆
No complaints. Very careful packaging and I was even able to add a product even though my order had already been placed. Very efficient after-sales service.
Rather complete site with lots of choice. I'm only giving it 4 stars because I find the product information sheets almost non-existent and lacking in information.
Pierre-alexandre B.
purchased on 03/08/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Absolutely no problems items arrived in good time and well packaged what's not to like ?
Susan H.
purchased on 03/10/2023
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
4
/5
★★★★☆
Delivery date on time, items well protected and conform to my order.
Emmanuel M.
purchased on 17/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
The package was well packed and had zero shipping damage. As I am in America and this came from Europe it took a little while, but the packing was extremely well done.
Jason B.
purchased on 12/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Fast delivery choice of models to see (Chinese models).
Daniel C.
purchased on 02/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
ALL OF THEM ARE VERY PROFESSIONAL AND DELIVER ON TIME AND WITH FIRST QUALITY MATERIALS.
Jose Ignacio J.
purchased on 22/09/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
5
/5
★★★★★
I placed an order and it took me about 5 days, everything was perfect, in its box and well wrapped.
Antonio F.
purchased on 29/09/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your opinion is very important to us and we take it very seriously. Thank you for your trust in 1001Hobbies.
1
/5
★☆☆☆☆
I am still waiting for my order because I have no tracking number to reference. They should use serious shipping companies: who is Delivengo? I don't think I will order again.
Nicolas S.
purchased on 16/09/2023
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Answer from 1001hobbies
Contact Request Thank you for your comment. Thank you for taking the time to highlight this incident and we apologize. Please contact customer service at [email protected]. Thank you for your time. Thank you for your confidence in 1001Hobbies.
5
/5
★★★★★
Very good
Ronald H.
purchased on 02/10/2023
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5
/5
★★★★★
Everything was top-notch
Dominique H.
purchased on 02/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
A truly magnificent product, but above all, exceptional customer service. In my order of 2 products, one is a pre-order to be delivered to a relay point. Except that for the parcel to be dispatched, all the products have to be in the warehouse.
So I asked if it was possible to receive the product already in the warehouse. They sent it to me, but on top of that. They offered me the shipping costs. But they also delivered it to my home.
I will buy from you again. Thank you
Antony M.
purchased on 03/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Gfdh
Didier D.
purchased on 17/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
1
/5
★☆☆☆☆
No parcel received
Mylian R.
purchased on 12/09/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4
/5
★★★★☆
Hi l Am Totally Happy With Service, From 1001hobbies.com, Please No Problem at All.. For What l Got Decals.. Please
Bruce J.
purchased on 11/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Delivery works smoothly and quickly every time.
Joachim K.
purchased on 17/09/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
2
/5
★★☆☆☆
Part in stock on the site with a lead time of 2 to 4 weeks (order placed in August, staff on vacation, understandable), problem, the part is in stock, but with the supplier who...is in England. order received at the end of September, beyond the expected lead time, I understand that 1001 hobbies is dependent on its supplier and English customs, but not to display product in stock.
I would like to thank the person I spoke to on the phone, who gave me an explanation and made a commercial gesture, and who was also waiting for his orders (taken "hostage" by British customs/ long live Brexit. Sincerely
Jean-marc G.
purchased on 12/08/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Fast delivery, everything went well
Ingolf P.
purchased on 01/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Tout arrive rapidement et en bon ordre. Everything arrived quickly and in good order..
Alan C.
purchased on 01/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
4
/5
★★★★☆
Well received the order, the only problem I encountered: two emails and two calls to get information about the order and the delivery date.
once the last call was made, everything was back to normal.
Thierry S.
purchased on 25/08/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5
/5
★★★★★
Hello, HOBBIES tjs au top !!! Parcel arrived earlier than expected, as usual !!!! don't change anything, or earlier if, put more bikes at 1/6 if you can....MERCI Frédéric T
Frédéric T.
purchased on 21/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3
/5
★★★☆☆
The site, and journey within it was fine. The only issue I have is the French element which seemed unnecessary to me. Good service. Thank you.
Chris S.
purchased on 01/09/2023
Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
5
/5
★★★★★
Attractive promotions easy ordering optimal parcel tracking ( vis relais colis ) delivery times perfectly respected well packaged products in brand specific carton the top would be: improved website menu and search free delivery well under 100€ ( without being premium ) brand specific adhesive tape
Adrien B.
purchased on 02/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service