★★★★☆
based on 38631 reviews published
Latest customer reviews
Contacted via email via customer service to ask where the item is I didn't know it had to come from France but then you get such a blunt and rude response . I have pointed out to them that I am not enamored with their response . So would like to file a complaint at this point!
I had a few problems because the glue bottle had the cap unscrewed and was therefore almost completely empty. But hey, that can happen. But the 1001hobbies after-sales service made all the difference! I contacted them and within a day they sent me a new bottle of glue as a replacement! Honestly top of the range service, bravo!!!!
I am. Dry pleased with the products 1001 Hobbies offers, not only the variety but the fair price for their products. Also the updates concerning the status of the order. The postage cost is comparable to some of the US suppliers. I have passed along your name to my model club.
Reliable delivery, well and sustainably packaged.
And it is easy to make the order the delivery was a little long but maybe because there were ferries the sto is good
Package received on time and in good condition, I already have a few models in mind that I'm interested in and I'll be sure to come back and see you. I'll be recommending your site to model makers.
Service was excellent but delivery was a bit slow .
Packaging not complete with the necessary coloring as described in the product presentation
Why these systematically announced delays in order preparation?
Well-organized and easy-to-navigate website, on-time delivery, top-notch quality of material supported by prompt assistance to customer needs. Satisfied with the transaction.
The delivery time was too long. In addition, my shipped order is incomplete. I am very disappointed.
On August 5th I placed an order for Evergreen paints and squares. Does anyone think I would have done it if I had known it was going to arrive on September 13th? The shipment must have been sent by turtle courier, it took 10 days for the package to arrive in Paris to Spain. It took 10 days for the package to get from Paris to Spain. I don't think I will ever buy from them again.
First and last time I order on this site
Order well handled and adequately informed about status and shipment
The order took a long time to arrive
It took a long time to reach me.
Very serious arrived on time
Doesn’t provide tracking information. No credible ETA. Took a long time to get here. Won’t be doing business with them again.
Very good, efficient and fast.
I was afraid of receiving my order damaged, because the cardboard Star Wars figurine is fragile, but I received my figurine in perfect condition! And I'm very happy with it. I'm even going to place 2 more orders with you. The price is right and delivery times are very fast. So thank you very much. All the best. S.Kevin. P.S.: Please keep up the good work and always use cardboard packaging.
Perfect delivery, but the product is not very efficient and fragile. I would not use it again.
The plush is perfect but the delivery needs to be improved. I received my parcel 1 month and a half after ordering it.
Very good
Everything was perfect. The shipping was fast and the package and its contents were in perfect condition. I actively recommend 1001hobbies.
Compliant order, fast delivery, perfect!
Easy to use
EVERYTHING OK: SITE, OFFERS, SERVICE, COMMUNICATION. THANK YOU!
Delivered quickly, everything was included only the box of the Gundam kit had some damage.
Package received, but a little late, box a little crushed, saw sent in a bubble letter, and sent by world relay, either and Normally correct, and that now there should be no problem, ro your customer.
Received everything well packaged though. But find the delivery terms time quite long.
A good follow-up of my parcel moreover a good packing for the protection of my order nothing to say.
Very good site with a wide selection.
Tope
Great! Item conforms to specifications! Super well packed! Customer service responds very quickly! Perfect, nothing to say!
Very good
Wrong driver and 1 parcel missing
Always present and available, even in difficult times
Very satisfactory
There's a banner on the site informing us of delivery times of 24 to 48 hours. For just under 9 euros I was delivered after 14 days. When I asked about the tracking of my order, which was supposed to contain only in-stock items, the reply I received simply informed me that preparation had been delayed and that my order would be prepared quickly. In the end, I received my order with one item less, obviously no longer in stock at the time of preparation. I therefore have a credit note valid on a merchant site that I don't really want to order from any more.
Its very good