Reviews 1001hobbies

Interlocutrice peu competente,et apparement peu impliqué avec les clients,pas motivé a chercher un peu...dommage.. mais j'ai trouvé mes helices tout seul au final....

The company is very good at customer service

Good

Nothing to say about this order. But for others, delivery times are too long.

Bit slow in getting to me

The order has taken a month to arrive.

I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).

Fast service and especially fast shipping in Canada

A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges

Perfect

I don't have an opinion!

How do I access my customer account?

Less well executed than their Japanese counterparts from the same brand.

Really amazing quality and shipping was fast, they had to pre order the item but everything was pretty fast. I just had to wait like a week after order to get the item shipped, and when they shipped it it came in like 2 days. Really fast, I highly recommend them️

Excellent five star plus service, and product fine.

Broken, bent goods....

The truth is that I had a small inconvenience but otherwise everything was fine, very satisfied.

Very long delivery times

Great quality and very unique military figures with great service.

Very good, impeccable service, careful and attentive. I recommend it!

Nothing delivered yet.The order was May 10.The delivery has been on the way since May 22.Reply to my message about it sometimes taking longer.Haven't had a reply to my last message yet.Calling is often in vain.I know that because of a pre order I'm still waiting for.I'm really sorry I ordered here. So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many

Pre-ordered item, so I had to wait quite a while, but that was the deal. As soon as I got the e-mail saying that the parcel had left the warehouse, it didn't take me long to receive it. I thought I'd have to pay customs fees, but I didn't, so thank you very much!

All good, only the shipping could be faster.

Very functional site High level of overall service I highly recommend it

Hard to find product was only available here. Product is good quality and exactly as advertised. Shipping process was long and provided no useful tracking, but I was expecting that and the product arrived in good condition.

Perfect for me

Fast, correct, very good information about the delivery and well packed Perfect so!

The delivery time was first rate. Coming from France was as fast as arriving domestically. Tres Bien!

Fast shipping and very accurate product. Definitely doing business with them again

Merchandise conforms to what I want, thank you

Wide selection, fast and neatly shipped.

Nickel

Nickel

Very good overall package in terms of service, quality and price. Always happy to return.

26.06.23, order not received yet since 30.05.23. Paid on 30.05.23.

Very very good

So far I have received 3 out of 5 items that were ordered a voucher and credit note. I have sent an email however no response yet. Collector's items has arrived in less than mint packaging so generally unhappy and unimpressed. How can a pre order item be awaiting a restock? Don't write cheques you can't cash!

Fast and matching product

You had the parts I wanted in stock . It took 3 days short of a month to receive the parts. The parts were as presented and accurate. It is the delivery time that left me very disappointed

Well, I'm satisfied, I received what I had ordered, within a reasonable time. What more can I say?...