Reviews 1001hobbies

Wrong information with the article on the site so I couldn't do anything with it, and the previous order was damaged. Get a refund of 10€ while the article cost over 30€...2 out of 4 were still broken. Still order something again, wrong info was on it.... 1st couple of orders went well but now they have dropped out anyway. Screwed up 2x in a row. I will order elsewhere from now on.

All in all it took a while , but got it. It's a pity I had to pay double shipping costs.

Smooth delivery, everything according to plan

My order took over a month to arrive. Delivery time too long!

Very satisfied

The part delivered is not the one ordered.

Very good service, speed

Very good site fast very well packaged

I had a great experience ordering from 1001 Hobbies. They offered the product I had been searching for at a very reasonable price. They shipped out quickly and provided essential information regarding the tracking. I will admit I was a bit cautious because I am in the USA and they are located in France but all of my concerns were put to rest because of their communication regarding my order. I will order from them again

The navigation on your site is simple and easy. Delivery is fast and reliable. Customer service is very good. I am very satisfied with your establishment and I recommend 1001 Hobbies to every one who is into plastic scale modeling.

Still waiting for orders where the individual products were available in the meantime. Now I seem to have been waiting for over half a year.

Items arrived extremely quick and really happy with the product, would definitely recommend 1001 Hobbies and will be using them again in the near future

Fast delivery, no hassle, clear terms and conditions. Top.

I am satisfied.

The delivery has already not reached the warehouse on time, okay happens when stocks run out exactly when you order. Still unpleasant. Then there was no feedback for quite a while until the parcel was sent, then there were further delays that were only communicated later, the tracking page didn't update and then the parcel suddenly arrived. However, the notification was also delayed (1 1/2 hours later). Until then the order was in the stairwell. It has arrived and the parcel itself shows no damage. I suppose that all in all it was stupid coincidences that have little significance about the seller and the supplier, but I could have had it on other sites for a small surcharge with less stress and faster. A real shame.

The product arrived undamaged ,great my partner really liked it

Hello 1001HOBBIES team nothing to say perfect, however I am disappointed with my order a Nieuport 28 by ste DUMAS, everything is in English, the wheels are molded plastic and everything seems quite fragile and this is not my first model! 136 euros I find the price a little exaggerated given the box delivered.

Very good

Unfortunately, the delivery fee is relatively high, but the selection and service is very good!

Everything went smoothly and reliably. Would order here again and again and highly recommend the store.

Serious site. Fast delivery by post. No problems. I recommend.

When I placed my first order, everything went smoothly. But for this parts order on September 25 and 30 (parts available within 1 week) after 15/20 days still no shipment. I learned on October 16 that the parts had not been ordered from the supplier... in the end I had to wait almost 1 month for 3 references available within 1 week. The last reference was missing, and without any delay, I asked for a refund on this part and for the other 2 references to be shipped. Even for the cancellation, refund and shipment, I had to call them 3 times, raising the tone on the last call to get everything done... disappointed, unfortunately, for this major problem.

Product as described, perfect.

Ease of service and communication with my contact person

Foreign-language instructions without translation and gift-wrapping charges invoiced but not requested.

MANUAL IN CHINESE NOT ONE LINE IN FRENCH BRAVO

Plenty of choice

Order received stiff and compliant

The delivery was made on time! The only complaint I have is that the paint cans are missing the type of paint ( X-1 or HF-18 ) or it is indicated in another way. Thank you for your reply.

Well-protected package, but the initial order took a long time to process, which brought the score down two notches. Too bad this time.

The order was placed quickly, but unfortunately the part took a long time to arrive from the supplier and the post office took 5 days to send it by Collissimo instead of the expected 2 days.

Impeccable

Nice merchandise, delivery time too long.

The order arrived perfectly and quickly.

Great selection, smooth handling and fast delivery. TOP!

I'm not happy with the order it's a misleading article

A few difficulties in meeting delivery deadlines... But nothing dramatic!

Almost 3 weeks to receive paints that are reported in stock, I find this very average. With for only information, an email, each week which informs me that my order was not yet prepared... and to finish no sign of the customer service, nor any compensation...

Fine

Bonjour je ne pensais pas que le pot de peinture serait miniature erreur de ma part