4.2/5
★★★★☆
based on 39174 reviews published

Latest customer reviews

3 /5
★★★☆☆

Good responsiveness and competitive prices, but no care was taken with the packaging - books arrived damaged...

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Patrick L.
purchased on 19/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Goods received after three weeks - everything top - thank you

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Udo A.
purchased on 11/10/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4 /5
★★★★☆

Abnormally long delivery times for an item that was announced as being in stock but was actually being restocked. But the job was done and the order arrived a little earlier than expected on the site.

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Claude M.
purchased on 12/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Fast and very good service

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Alain B.
purchased on 20/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Sent exactly what I ordered in a timely manner. Spend with confidence.

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William B.
purchased on 16/09/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Excellent site, easy to navigate it; as a suggestion: would be good to add some more pictures on some of your articles to assess better what we buy

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Cristian M.
purchased on 04/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Plenty of choice.

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Frederic B.
purchased on 30/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Hello, for the 1st time, package arrived 1 day late ... this being, order delivered impeccable!!! so, congratulations to all teams 1001 HOBBIES! continue like that!!! Cdlt. Frédéric T

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Frédéric T.
purchased on 08/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Serious site and a very fast delivery nothing to say very good

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Fabien F.
purchased on 26/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
3 /5
★★★☆☆

Very good site for ordering, despite a supplier problem that delayed my order by 3 weeks, but nothing serious.

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Emile R.
purchased on 19/09/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
2 /5
★★☆☆☆

Lots of hassle and no updates on order

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Elisa B.
purchased on 19/10/2023
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5 /5
★★★★★

Pre-order shipped quickly, received just as quickly, well packaged, product conforms to specifications and all at a fair price. Recommend this site.

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Quentin G.
purchased on 01/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
4 /5
★★★★☆

All good, just a little too long delivery time.

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Andrea V.
purchased on 01/09/2023
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5 /5
★★★★★

Articles found quickly via search bar, simple ordering process, continuous information on delivery status.

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Reinhard G.
purchased on 30/09/2023
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★

Totally Satisfied

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Thomas G.
purchased on 02/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Perfect thanks

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Michael B.
purchased on 12/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Fast and well packaged

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Marc C.
purchased on 18/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Super, ultra fast delivery for me, I received my parcel the day after it was shipped, barely 24 hours later, it's my 1st order on this site, I'm satisfied, thank you.

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Marie B.
purchased on 19/10/2023
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

They have a very easy to use and easy to find products page. The order was soon at home and very well protected. I will surely repeat another purchase with this company.

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Sergio P.
purchased on 15/10/2023
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5 /5
★★★★★

Reliable and always sent very carefully so that products and packaging arrive neatly

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Bas D.
purchased on 02/10/2023
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5 /5
★★★★★

Fast delivery and good service

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Ruudje S.
purchased on 09/10/2023
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5 /5
★★★★★

Very well packed and fast delivery.

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Willy D.
purchased on 16/10/2023
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5 /5
★★★★★

Very well packed and delivered quickly. Really satisfied with the product

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Marine L.
purchased on 06/10/2023
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5 /5
★★★★★

Packages received on time and well packaged

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Cédric R.
purchased on 06/10/2023
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5 /5
★★★★★

Excellent site with original products and very fair prices.

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Robert M.
purchased on 18/10/2023
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5 /5
★★★★★

Everything in perfect order!

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Claude G.
purchased on 16/10/2023
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5 /5
★★★★★

Serious service, I recommend it!

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Dominique L.
purchased on 22/08/2023
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2 /5
★★☆☆☆

There have been errors in the last two orders I have placed, I have emailed two différant depts to get resolved and have not even had a response to any emails, very disappointing, won’t use again which is a shame as the range and price is very good but they don’t get orders right and don’t respond or try to resolve,

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Mike J.
purchased on 21/10/2023
5 /5
★★★★★

On time delivery. Nice packing and good seller

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Loyd Anthony T.
purchased on 30/08/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Compliance with all commitments

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Eric T.
purchased on 21/08/2023
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5 /5
★★★★★

Reliable website and wide selection. I actually lack patience for pre-orders, but the website can't help that. 😉 Order handled fine. Highly recommended!

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Heidi A.
purchased on 27/07/2023
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5 /5
★★★★★

Beautiful model, complete and arrived undamaged.

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Didier B.
purchased on 28/09/2023
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5 /5
★★★★★

The sailboat arrived on time except that the remote control was missing, but they were able to rectify this quickly. The staff are competent and I recommend this site.

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Dominique B.
purchased on 28/09/2023
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1 /5
★☆☆☆☆

I didn't receive the item I ordered instead of my 150€ order I received a doll costume for 5€ And as of today I still don't know where my order is and when I'll be able to receive it.

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Sandrine Z.
purchased on 04/10/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
3 /5
★★★☆☆

Perfect products but very long lead times

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Patrice B.
purchased on 04/10/2023
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5 /5
★★★★★

As f usual, perfect.

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Claude M.
purchased on 19/10/2023
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1 /5
★☆☆☆☆

Not received

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Sutthiphong A.
purchased on 18/09/2023
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4 /5
★★★★☆

My order was slightly delayed, but otherwise was in new condition, arrived before I really required it, and 1001 Hobbies customer service responded quickly when I inquired about my order. Basically, no real problems!

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Bill N.
purchased on 01/10/2023
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Philippe S.
purchased on 15/09/2023
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5 /5
★★★★★

I received my complete order.

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Jean Paul B.
purchased on 11/10/2023
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