English
★★★★☆
based on 39895 reviews published
Latest customer reviews
The items I ordered arrived safely, but your website's tracking option showed them as just being shipped the day before they arrived (?)
Very good shopping experience. Prices are reasonable and the information on delivery times is accurate. There was a bit of delay in shipping and I was regularly informed.
Delivery time too long, over two weeks. Goods supposedly available.
Thank you for your feedback. We are sorry to hear that your experience with the delivery time did not meet your expectations. We take your comments very seriously and are constantly working to improve our service. Please feel free to contact us directly for any questions or concerns, we are here to help.
Best regards,
The 1001hobbies team
Very good
Delivery time not respected at all. I had to change my schedule.
Thank you for your feedback and we sincerely apologize for the inconvenience caused by this delivery delay. Your experience is important to us, and we are constantly working to improve our services. Please do not hesitate to contact us for any questions or assistance.
Best regards,
The 1001hobbies team
The qality is perfect. And the price to. But I wait too much for my parcel
Delivery with a month of delay. Item unrelated to the price.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Your feedback is valuable and we are constantly working to improve our service. Please feel free to contact us for any questions or concerns.
Best regards,
The 1001hobbies team
Difficult to reach via phone and email communication we do not understand each other. products are fine nothing wrong with them.
Thank you for your review and feedback. We are sorry to hear that you had trouble with our phone and email communication. We strive to serve our customers as best as we can and will certainly take your comments to heart. Nice to read that you are satisfied with our products. If you have further questions, please do not hesitate to contact us; we are happy to help you further.
Best regards,
The 1001hobbies Team
Very good service
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Product in perfect condition, fast shipping. Highly recommend.
Delivery time far too long
Thank you for your feedback. We understand your concern regarding the delivery time and are sorry for this wait. We are constantly working to improve our services and appreciate your patience. Please feel free to contact us for any further information.
Best regards,
The 1001hobbies team
Was able to get some very hard to find paint. Thank you
Thank you for your wonderful feedback! We're thrilled to hear that you found the hard-to-find paint you were looking for. We appreciate your support and look forward to serving you again soon!
Best regards,
The 1001hobbies Team
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Perfect Thank you
Package arrived with almost 2 months delay and several products damaged during transport. However, the customer service was efficient.
Thank you for your feedback. We are sorry to hear that your package had a significant delay and that some products were damaged. Please be assured that we take your comments very seriously in order to improve our service. We are glad that our customer service was able to assist you effectively. Please feel free to contact us for any other questions.
Best regards,
The 1001hobbies team
Very good transaction
The order took more than 7 days from the expected date because they didn't have stock but when buying it was not notified. I paid for faster shipping and it arrived super late
We sincerely regret the experience you had with your order. We appreciate your feedback, which helps us improve our service. The lack of stock is an inconvenience we work to minimize and we will ensure that this information is clearer in the future. Your satisfaction is our priority.
Everything to satisfaction
Very good.
Perfect product
Everything perfect!!!!
Order was processed and shipped in a timely manner.
It took a long time to arrive, the model I bought I found much cheaper on another website but I could no longer cancel the order.
We sincerely appreciate your comment and regret that your experience was not as expected. We strive to offer quality products and efficient service. Your opinion helps us to continuously improve. If you have any additional concerns, please do not hesitate to contact us. We are here to help you.
Sincerely,
The 1001hobbies team
Satisfied with the purchase
Address not easy to find but very good welcome and with friendliness. Alain
Just what I was after!
The item arrived with a broken piece. After claiming 3 times and 6 days later, I still have not received any response. I had to claim the money through the bank.
We sincerely regret the inconveniences you have experienced with your order. Your satisfaction is our priority and we are committed to resolving these types of situations as quickly as possible. We appreciate your patience and assure you that we will work to improve our service. Please do not hesitate to contact us directly to prioritize your case.
Sincerely,
The 1001hobbies team
First and delivered quickly
Very satisfied with the handling of my order and the shipping. Very serious site
Excellent... Great site Very good contact
Article in accordance with the description. I recommend. Thank you very much.
Very favorable
Had pre-order for Blokees product which was difficult to find in UK. It was dispatched ahead of the expected schedule and arrived in excellent condition.Happy to use 1001hobbies again.
Thank you for your wonderful feedback! We are delighted to hear that your pre-order experience with 1001hobbies exceeded your expectations and that your order arrived in excellent condition. We look forward to serving you again in the future!
Best regards,
The 1001hobbies Team
Delivery was fast and great
Very good
Great service and quick shipping. Exactly what I ordered.
Everything was neatly packed in the package, just not on the proposed delivery date, 1 week later. But with that offer and prices, that is not a problem at all.
Highest recommendation possible.
Offers certain items that they do not have in stock... 1 month wait. I will return to my usual store, sincere about its available items...
Thank you for your feedback. We are sorry to hear that you encountered availability issues. Your experience is important to us and we are constantly working to improve our service. We hope to have the opportunity to fully satisfy you in the future.
Best regards,
The 1001hobbies team