Reviews 1001hobbies

Hallöchen, went a little slowly. But the result was good.

Perfect

Everything perfect

Delayed delivery, but communication OK

Delivery of the package within the announced deadlines. Perfect packaging. Order compliant with the request.

For a model available shipped the same day 12 days of waiting despite the messages sent always a different lame excuse site to avoid

Super fast serious

Delay longer than expected due to stock shortage Complete order received No issues

Birthday gift delivered after the scheduled date, so after the party. Little interest.

5 stars

A bit of waiting due to the trip from Ukraine but the soldiers are here, that's the main thing.

Good

More than 20 days to send the order. Supposedly because a product was not available. Yet everything was still marked as available on the site. No customer service, just a stupid and useless bot. I asked to speak to a human, and I was told that I would be called back. That never happened, but coincidentally, 1 hour later my package was shipped. Unacceptable service, 1 star is generous

No problem delivery almost on time

Very good product

Incomplete receipt 6 months later

2 supposed models available, 20 days of waiting, in the meantime left for 4 months in Spain

Very good

Qualitative seriousness

Everything perfect. Fast and good communication

Very good

Very long delivery time

Delivery in 1 month

Very well

Damaged box for my first pop figure Delivery delay for the 2nd (about 4 months)

Fast and flawless delivery - good process and information - Thank you!

Box arrived crushed packaging but parts intact. Speed ok!

Fast

Friendly, fast but above all super packaging! Very satisfied with the purchase. Thanks to the whole team especially for the quick responses.

Delay in delivery

It was regrettable that I had to wait a month to receive my order, but it is not the fault of 1001hobbies (supplier lagging behind). The quality of the model is somewhat questionable. The construction plan is a bit light for the assembly instructions. Too bad.

Order not even available in the catalog

Fatal, they didn't warn me that there was a warehouse problem. I called on Monday when they attended in Spanish and they didn't pick up the phone. The rest of the days they answered one day and didn't attend in Spanish. They kept giving me the runaround saying that it would be solved the following week and so on week after week. Very dissatisfied.

I had problems adding products to the cart. They answer the phone whenever they feel like it. Very long delivery time, almost a month. The order arrived incomplete. They processed the return of the item they had not sent, but without any explanation or apology.

Generally speaking, way too long: 3 weeks between ordering and delivery. And on top of that, you are not the cheapest on the market. There remains the interest in certain models presented.

Perfect

The delay was longer than announced on the site (6 weeks).

Serious site. Fast delivery

Excellent

Product "available", but almost 1 month to receive it