English
★★★★☆
based on 40269 reviews published
Latest customer reviews
Fast shipping and good packaging. Great provider!
Product received in damaged condition due to very insufficient packaging. The shipping box was largely empty and only lightly filled on one side, allowing the game to move freely during transport. The result is clear transport damage to the corners and edges of the box. Immediately after receipt, I contacted (email on April 10, then tried by phone and via the online form). To date, I have not received any substantive response. The product is unused and is still in the same condition it was delivered in. What is particularly disappointing is not only the poor packaging but the complete lack of customer service. I request a proper handling of this complaint. Based on this experience, I cannot currently recommend this webshop.
Thank you for your feedback. We are sorry to hear that your experience with 1001hobbies did not meet your expectations. Your comments about the packaging and our customer service are very valuable to us, and we take them very seriously.
We strive to provide the best service and will contact you to resolve this situation. Your satisfaction is very important to us.
Best regards,
The 1001hobbies Team
Delivered on time Serious
We sincerely thank you for your positive feedback on 1001hobbies. We are delighted to learn that your order was delivered on time and that you appreciated our seriousness. Your satisfaction is our priority, and we hope to welcome you again very soon for new creative adventures.
Best regards,
The 1001hobbies team
Everything went to satisfaction. Great service.
Perfect transaction. Happy to do it again.
I still haven't received my item, I no longer need it and I would like the shipping costs as compensation
As expected, highly recommended
The article is excellent, fast delivery
Delivery time respected, very good quality model, construction plan is well detailed. Very happy with my purchase, can't wait to finish my plane. See you soon for the next model.
We warmly thank you for your positive feedback! We are delighted to learn that you are satisfied with the quality of the model and the delivery times. We look forward to supporting you for your next modeling adventure. See you very soon on 1001hobbies!
Best regards,
The 1001hobbies team
Fast service
Thank you very much for your flattering review! We are delighted to learn that you appreciated the speed of our service. Your satisfaction is our priority, and we hope to see you again soon on 1001hobbies!
Best regards,
The 1001hobbies team
I waited a long time for my order because of a puzzle out of stock, but when I contacted customer service the situation was resolved very quickly, 3 days later I received the rest of my order, careful shipping, the puzzles are beautiful
We sincerely thank you for your positive feedback and are delighted to learn that our customer service was able to respond quickly to your needs. We hope you will enjoy completing your beautiful puzzles and remain at your disposal for any other requests.
I have not received my package to this day! It has neither arrived at my home, nor did we find it at the three DPD stations we had to visit at our own expense... and this despite the fact that they charged extra costs for packaging and shipping! From you, there was no information at all about when the package arrived where. My son, who was supposed to receive the ordered goods by Easter!!! is also very disappointed. Had I known all this beforehand, I would never have ordered from you, after all this trouble! I also do not understand why the goods were not delivered directly to my address, which I provided, or where the package is now? Therefore, I want my already paid money refunded immediately! Best regards, Helena Dacia
we sincerely apologize for hearing that you have not received your package, and we can fully understand your disappointment. At 1001hobbies, we place great importance on customer satisfaction and take your feedback very seriously.
We ask you to contact our customer service so we can resolve this issue as quickly as possible and assist you with a possible refund. Rest assured that we will do everything we can to ensure that your future experiences meet your expectations.
Thank you for your understanding and patience.
Best regards,
the team at 1001hobbies
Keurig sent all neatly. Just company
Flawless service
Google service
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Thank you so much for your positive feedback and your enthusiastic emojis! We are delighted to hear that you had a pleasant experience on our site 1001hobbies. Please feel free to reach out to us if you have any questions or if you would like to explore our products further.
Best regards,
The 1001hobbies team.
Good product
Perfect compliant items and fast delivery
Model requested out of stock for three and a half months to find a solution Not very satisfied
Thank you for taking the time to share your feedback. We understand your frustration regarding the availability delay of your model and we are sincerely sorry about it. Your satisfaction is important to us, and we are doing our best to improve our service. We hope to have the opportunity to satisfy you more in the future.
Best regards,
The 1001hobbies team
Perfect
We sincerely thank you for your warm review and for the maximum score of 5/5! We are delighted that your experience on our site 1001hobbies was perfect. Please feel free to reach out to us if you have any questions or suggestions to continue improving our service.
Best regards,
The 1001hobbies team
As already expressed, bad experience. December order, customer service debacle, delivery tracking issues, received my package at a pickup point a week ago. Complicated for an order.
Thank you for your feedback and we are sorry to learn that your experience did not meet your expectations. At 1001hobbies, we are committed to continuously improving our service and quickly resolving issues. Your satisfaction is paramount to us. Please feel free to contact us directly for any questions or assistance; we are here to help you.
Best regards,
The 1001hobbies team
Awesome!
A big thank you for your flattering review! We are delighted that you enjoyed your experience on 1001hobbies. Your satisfaction is our priority. See you very soon!
Best regards,
The 1001hobbies team
Delivery on time and without errors
Careful packaging, fast shipping
A wide range of products, very fast and careful shipping. It was my first order and I am not disappointed. I recommend 1001hobbies
Thank you very much for your flattering review! We are delighted to learn that you appreciated our wide range of products as well as the speed and quality of our shipping. Your recommendation touches us and motivates us to continue offering the best possible service. Looking forward to seeing you again soon at 1001hobbies!
Best regards,
The 1001hobbies team.
Successfully sent packaged (although I would prefer they used bubble wrap so it is better protected than with paper).
No problems
Model of poor quality. Some parts do not fit together properly. In the description, some numbers do not correspond at all to the part sought. I do not recommend.
Thank you for taking the time to share your feedback. We are sorry to hear that your experience with our product did not meet your expectations. Your feedback is valuable and helps us to constantly improve the quality of our offerings. Please do not hesitate to contact our customer service, we would be happy to assist you and find a satisfactory solution.
Best regards,
The 1001hobbies team
Good array of model building supplies. Takes a while to receive an order.
I have not received my order yet
Thank you for your feedback. We’re sorry to hear that you haven’t received your order yet. Please reach out to our customer service team, and we will assist you promptly to resolve this matter.
Best regards,
1001hobbies Team
The package arrived in perfect condition, and the content is exactly what I ordered. Everything is perfect. Thank you all.
Excellent packaging, quality products. Thank you!
The package was delivered very late without notifying of this delay compared to the expected date.
Thank you for sharing your experience. We apologize for the delay in the delivery of the package and understand how frustrating it can be. We will do our best to improve communication in the future. Your opinion is important to us.
Everything is correct ! it's very good !
Perfect, from order to delivery.
Incorrect description of the item, they do not send what you buy, too expensive and more than a month until it is received, I will not buy again from this site.
Thank you for sharing your experience with us. We regret that the item did not meet your expectations and that you had inconveniences.
Top as always
Great care taken to package the items correctly, a fast pre order delivered quickly. Will definitely be buying from 1001 again. Thank you very much!
Well received. In accordance with the order.
Very happy. Quick shipping. Good prices.