★★★★☆
based on 39174 reviews published
Latest customer reviews
No problem at all
I ordered 4 figurines, 2 of which I couldn't find anywhere else. One of the figurines was then 6 months late because of the supplier: after a quick email I got the first 3 directly and the 4th as soon as it was available without paying more. Fast and efficient support, impeccable delivery, well-stocked catalog, not too shabby prices.
Everything I have ordered from you from the 1st time and also received is all fantastic . 1 question I have already asked/asked in the last few days is : if you release the model Italian tank Ariette C1 scale 1/76 please give me a call . Thank you.
PERFECT
NIce work, easy to use site. Promot shipping, good communication.
Top prepared
Very good, no problem, good communication with the site due to the fact that I was waiting for the ordered article to be restocked. Perfect delivery, fully satisfied.
Very fast delivery and the item is of the best quality
Pleasant browsing.well-referenced products.
Excellent service , great quality item
Delivery time not respected.
Superb model, well protected deadline met
As usual, always perfect.
Very professional company with a formidable catalog, impeccable management and very punctual shipments.
Very good but excessive shipping costs
There's no French translation, so it's unusable. Despite my e-mail, no response. Too bad
Apart from a slightly long delivery due to an item being in stock (a partial delivery would have been a plus). The products conform to the order and the collection from the locker is spot on.
Ordered a game but it came with a French explanation of the rules! Strange when you order something from a Dutch site. Emailed but not solved to my satisfaction. Will not order again soon.
Very navigable
All ok
Received the package in perfect condition, nothing to report, perfect delivery.
No complaints. Very careful packaging and I was even able to add a product even though my order had already been placed. Very efficient after-sales service. Rather complete site with lots of choice. I'm only giving it 4 stars because I find the product information sheets almost non-existent and lacking in information.
Absolutely no problems items arrived in good time and well packaged what's not to like ?
Delivery date on time, items well protected and conform to my order.
The package was well packed and had zero shipping damage. As I am in America and this came from Europe it took a little while, but the packing was extremely well done.
Fast delivery choice of models to see (Chinese models).
ALL OF THEM ARE VERY PROFESSIONAL AND DELIVER ON TIME AND WITH FIRST QUALITY MATERIALS.
I placed an order and it took me about 5 days, everything was perfect, in its box and well wrapped.
I am still waiting for my order because I have no tracking number to reference. They should use serious shipping companies: who is Delivengo? I don't think I will order again.
Very good
Everything was top-notch
A truly magnificent product, but above all, exceptional customer service. In my order of 2 products, one is a pre-order to be delivered to a relay point. Except that for the parcel to be dispatched, all the products have to be in the warehouse. So I asked if it was possible to receive the product already in the warehouse. They sent it to me, but on top of that. They offered me the shipping costs. But they also delivered it to my home. I will buy from you again. Thank you
Gfdh
No parcel received
Hi l Am Totally Happy With Service, From 1001hobbies.com, Please No Problem at All.. For What l Got Decals.. Please
Delivery works smoothly and quickly every time.
Part in stock on the site with a lead time of 2 to 4 weeks (order placed in August, staff on vacation, understandable), problem, the part is in stock, but with the supplier who...is in England. order received at the end of September, beyond the expected lead time, I understand that 1001 hobbies is dependent on its supplier and English customs, but not to display product in stock. I would like to thank the person I spoke to on the phone, who gave me an explanation and made a commercial gesture, and who was also waiting for his orders (taken "hostage" by British customs/ long live Brexit. Sincerely
Fast delivery, everything went well
Tout arrive rapidement et en bon ordre. Everything arrived quickly and in good order..
Well received the order, the only problem I encountered: two emails and two calls to get information about the order and the delivery date. once the last call was made, everything was back to normal.