Reviews 1001hobbies

The site has a huge range of products. Depending on what you buy, it can take several weeks to receive your order. But the email follow-up is well done. Sometimes prices are higher than elsewhere.

Well packed, but delivery very long was indicated 3-5 days but became 10 days! So for me do not order there again.

Large selection of rare kits. Very clear!

Friendly and helpful sellers. Fast and safe shipping, super satisfied. Thank you very much

Super

Good prices, promotions and product availability

Very well stocked of any type of model you want to order. The ordering process went well and the package tracking is very well managed.

Very bad evaluation, products arrived open, one product missing, lack of customer service, below are the dates and events that happened: 16/05 placed the order, the products were listed as available on the site 22/05 after a reminder, they indicate to me that the order has not been processed because one product is missing and they tell me that it is in restock and I can wait. After not even 10 minutes they tell me that the order will only be partially filled because they will not restock it. I accept but ask for a refund on PayPal for the missing product, in the meantime I notice the different negative evaluations and at 5:16 pm of the same day I request the cancellation of the order. 23/05 as soon as they open they tell me that the order is not cancelable(which is not true because the order is being processed and has not yet been delivered to the French post office) in the meantime to the requests for the refund they tell me that I can at most return the product and request a refund, but not the shipping costs, among other things the return costs are also my responsibility. 25/05 the order is started to process by the French post office(after I reported these delays to PayPal) 29/05 the order arrives packed at best(badly), the products are opened and not sealed in cellophane, which would have been impossible for me to make the return because the gentlemen of 1001hobbies want the product packed and sealed... 31/05 thanks to the help of PayPal I manage to get the partial refund that I had asked for.If you buy from them do not use the card or transfer, use PayPal to which go 5 stars for assistance against these pseudo sellers.Absolutely negative experience, I have already reported the fact to the play associations to which I belong, I think we will not use them again.

Great service, fast and good packaging, my thanks.

A bit of a wait but great customer service communications. Harry Potter Delores Umbridge wand arrived expertly packed and in impeccable condition.

Really fast and serious, perfect!

Friendly service, dedicated to customer satisfaction

Very good

The product does not look like the picture

Small problem of deadlines otherwise ras

Delivered quickly and neatly

As expected, delivery on time

Order received and spot on

Nickel

Everything is fine except that the address of the POINT RELAIS is not the right one. it's l'ARTESIENNE 4 RUE AUGUSTIN MALROUX A ARTHESET NON SAINT JUERY because each time I have to go and collect the parcel from a private individual who lives at the same address but in Saint juery.cordialement

The delivery was easy to follow using the tracking app

Efficient

Good product, too bad the delivery time was long.

Prompt shipment and product as described

Well

Great service, good updates on a slight delay in this order from multiple suppliers.

Non-reference problem on paint cans.

Two months to be delivered despite multiple reminders and unfulfilled proposals on your part. Your colleagues and/or competitors are more efficient, it's up to you to do what it takes to satisfy your customers.

Excellent and reliable service.

Perfect

Product arrived flawlessly and before the estimated time of arrival. Great service and excellent online experience.

I had been looking for a P51 kit for a long time. The people at 1001 Hobbies were very helpful and highly professional.

Complete catalog, reasonable prices, fast shipping. Thank you

I received my gunpla well packaged and complete it had been scheduled for late March but there was a delay t finally scheduled for late May it arrived on time and very quickly service and product impeccable

Super serious store and very welcoming staff.

Fast and reliable delivery! Good packaging, anytime again

Very serious team keeps me informed of the progress of my order many products of very good quality thank you to all teams

Fully satisfied

Very positive purchasing experience. The requested products arrived perfectly intact. The staff is very friendly and accurate in communication. Absolutely recommended.

Excellent service