4.2/5
★★★★☆
based on 38235 reviews published

Latest customer reviews

5 /5
★★★★★

GREAT SERVICE FOR GREAT PRODUCTS..!

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Acquirente Verificato
purchased on 08/06/2023
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5 /5
★★★★★

Fast order processing

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Acheteur Vérifié
purchased on 04/07/2023
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4 /5
★★★★☆

The site is well organized but perhaps a hair confusing.

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Acquirente Verificato
purchased on 29/05/2023
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1 /5
★☆☆☆☆

It is that I received a voucher for this site otherwise I would never have ordered through this site. But it turns out they are scammers. 1. Free delivery from spending 100 euros, quite high but with such a store you're soon there anyway. I order here for 160 euros and use my vouchers. But they are not seen as money but as a discount code so you still have to pay shipping costs. Ridiculous 2. You order some things, half of them are delivered, namely all the small stuff, but you can forget about the big and expensive kit. If you then contact the customer service you get a response if you can send pictures because it should be in the box. Responded twice now and 2 weeks later and never heard anything back. Never buy anything here!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Geverifieerde Koper
purchased on 18/06/2023
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Answer from 1001hobbies
Hello and thank you for your message. We are very sorry about this situation. I see that an email was sent to you from our customer service on 28/06, but it has not been answered. Can you confirm that you received this email? Regarding shipping costs, there are several conditions required to benefit from this: it is only when shipped by Mondial Relay, and under the condition that the dimensions of the package meet their standards. For the missing item, I will inform customer service again so they can keep in touch with you. Have a great day!
5 /5
★★★★★

At the end of the day I received exactly what I ordered. Service was good and timely.

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Verified Buyer
purchased on 22/06/2023
5 /5
★★★★★

I think it's all very good

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Comprador Verificado
purchased on 12/06/2023
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5 /5
★★★★★

My beqstelling was delivered with utmost care. Thank you.

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Geverifieerde Koper
purchased on 29/06/2023
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5 /5
★★★★★

Plenty of choice for a good price

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Acheteur Vérifié
purchased on 08/06/2023
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5 /5
★★★★★

Halo mug received quickly without any problems, nothing to report.

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Acheteur Vérifié
purchased on 30/06/2023
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5 /5
★★★★★

Good communication, good product.

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Acheteur Vérifié
purchased on 23/06/2023
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1 /5
★☆☆☆☆

2 weeks to receive an order is pathetic, unacceptable. A serious lack of professionalism.

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Acheteur Vérifié
purchased on 21/06/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry for this delay beyond our control, it is a problem that we encounter with this carrier which claims to be "economical". Having received a lot of negative feedback, we're going to find another carrier to ensure the best possible deliveries. Have a nice day!
5 /5
★★★★★

Top site

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Geverifieerde Koper
purchased on 08/06/2023
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5 /5
★★★★★

Would definitely use again. A+

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Verified Buyer
purchased on 10/06/2023
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 30/06/2023
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4 /5
★★★★☆

It was dispatched within a week as stated. It arrived well packaged. The product itself was unfortunately not quite the quality I had hoped for, but 1001Hobbies can't help that. I would order here again

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Verifizierter Käufer
purchased on 25/06/2023
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5 /5
★★★★★

Fast and very accurate in the description

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Comprador Verificado
purchased on 02/07/2023
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5 /5
★★★★★

Very good site and reasonable prices

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Acheteur Vérifié
purchased on 06/06/2023
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1 /5
★☆☆☆☆

I didn't even get half of my order but paid for it. I actually want my money back.

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Geverifieerde Koper
purchased on 04/05/2023
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Answer from 1001hobbies
Hello, thank you for your message. We deeply regret this situation. Could you please send a message to [email protected] indicating which items are missing? Thank you very much!
4 /5
★★★★☆

No problem

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Acheteur Vérifié
purchased on 28/06/2023
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4 /5
★★★★☆

1001 Hobbies has a wide range of products available, some of which I have not seen available from any other on line site. There service has been reasonably quick and reliable given the distances involved and their prices are not unreasonable. They do respond when there are problems with orders and handle them satisfactorily.

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Verified Buyer
purchased on 05/06/2023
5 /5
★★★★★

Cleanly packed

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Geverifieerde Koper
purchased on 25/06/2023
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4 /5
★★★★☆

Good price, fast delivery

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Geverifieerde Koper
purchased on 28/06/2023
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5 /5
★★★★★

Never have I had a problem with the purchases I have made. You guys are really good.

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Acquirente Verificato
purchased on 16/06/2023
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5 /5
★★★★★

Perfect packaging; nickel

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Acheteur Vérifié
purchased on 22/06/2023
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3 /5
★★★☆☆

Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.

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Acheteur Vérifié
purchased on 21/06/2023
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5 /5
★★★★★

Good and fast customer service. Fast delivery and great stock. Gladly again

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Verifizierter Käufer
purchased on 17/06/2023
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5 /5
★★★★★

Received promptly and well packaged faultless service

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Verified Buyer
purchased on 04/06/2023
4 /5
★★★★☆

It took a little too long, but I finally got everything.

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Verifizierter Käufer
purchased on 13/05/2023
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5 /5
★★★★★

Everything went smoothly, from choosing the figurine to receiving the parcel. I can't recommend it enough!

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Acheteur Vérifié
purchased on 26/06/2023
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5 /5
★★★★★

As impeccable as ever.

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Acheteur Vérifié
purchased on 15/06/2023
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5 /5
★★★★★

The customer service is very good, only small things should be changed in my opinion.

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Acheteur Vérifié
purchased on 24/02/2023
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5 /5
★★★★★

Always delivered all orders to Germany without any problems. I often order from 1001 Modellbau and am completely satisfied with the service.

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Verifizierter Käufer
purchased on 22/05/2023
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1 /5
★☆☆☆☆

An order that took two months to arrive. If you're ordering for a birthday, plan well ahead. A plane is missing and -1001 has offered to reimburse me (we'll see if the contract is honored from start to finish).

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Acheteur Vérifié
purchased on 23/06/2023
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Answer from 1001hobbies
Hello and thank you for your message. We are sincerely sorry for this situation. I will pass on your feedback to our customer service department. Have a nice day!
1 /5
★☆☆☆☆

My "gift" arrived in a jiffy bag already opened with the contents inside, compromised.

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Verified Buyer
purchased on 27/06/2023
Answer from 1001hobbies
Hello, thank you for your message. We are sincerely sorry for this situation, which is beyond our control. I see that customer service has already been in touch with you, but please let us know all the details of the delivery so that we can inform both the warehouse and the delivery company. Thank you very much!
5 /5
★★★★★

It seems to me that this time, the whole process was impeccable.

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Acheteur Vérifié
purchased on 28/06/2023
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4 /5
★★★★☆

Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.

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Geverifieerde Koper
purchased on 22/06/2023
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5 /5
★★★★★

Order corresponds to the description, shipment delayed but we were warned but very happy with the product because it could not be found elsewhere.

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Acheteur Vérifié
purchased on 14/06/2023
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5 /5
★★★★★

Perfect service 🙂 Order and product received on time and in good condition (would definitely recommend)

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Acheteur Vérifié
purchased on 24/06/2023
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3 /5
★★★☆☆

Large assortment which is very positive, only because of different languages the description is not always clear. Furthermore, the delivery time is relatively long (considering what most Dutch shops can do) It is also a pity that you can not make a wish list or something for future orders. You have to keep looking everything up. Also customer contact is not good in terms of answering in the right language.

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Geverifieerde Koper
purchased on 24/05/2023
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4 /5
★★★★☆

Arrived 5 days after anticipated date

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Verified Buyer
purchased on 20/06/2023