4.2/5
★★★★☆
based on 37923 reviews published

Latest customer reviews

4 /5
★★★★☆

Everything was okay. I just found the shipping costs a bit high.

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Verifizierter Käufer
purchased on 14/02/2023
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5 /5
★★★★★

Very good offer, rare specimens available, excellent service.

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Verifizierter Käufer
purchased on 17/04/2023
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5 /5
★★★★★

I found a lot of choice, especially products that were not even present on other platforms.... I ordered a set that was going to arrive at the end of May, instead it was delivered almost 3 weeks earlier.

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Acquirente Verificato
purchased on 19/04/2023
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5 /5
★★★★★

Fast and good prices.....All Bravo !!!

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Acquirente Verificato
purchased on 13/04/2023
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5 /5
★★★★★

Huge assortment woth low prices

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Verified Buyer
purchased on 18/04/2023
5 /5
★★★★★

Fine paint

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Geverifieerde Koper
purchased on 10/04/2023
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5 /5
★★★★★

Speed and efficiency I absolutely recommend

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Acheteur Vérifié
purchased on 02/05/2023
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5 /5
★★★★★

Package arrived fine.

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Verified Buyer
purchased on 05/04/2023
5 /5
★★★★★

Very good service, had what I needed when nobody else did.

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Verified Buyer
purchased on 28/03/2023
2 /5
★★☆☆☆

The ability to communicate with the customer in their language and with accuracy on delivery of the product ordered is paramount in this business that crosses oceans and languages. The products selected had either one or two weeks for delivery for each. I totally understand wanting to ship the whole thing as ONE shipment vice more than one plus waiting for all products to arrive at your place to ship as one package...BUT this was never communicated to the customer. Nor did the package tracking ability work, once the package arrived in the customers country. Your "expected delivery" was April 25th (well after two weeks) yet it didn't show up, unannounced (and I was on travel) until March 2nd. I asked twice via email what the status of this shipment was and your replies never clearly answered said questions, only said you were "sorry". I just wanted to know when to expect this, track its delivery and ensure it wouldn't sit on my porch or mailbox for days until I got home as I wold have made arrangements for its pick-up. I did get an email from you saying it was delivered (which it was) when I was 2500 miles away from home... I like your product selection and your prices were reasonable. If you can better address the above, you will have a fine company to order from.

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Verified Buyer
purchased on 22/03/2023
Answer from 1001hobbies
Hello, thank you for your very detailed feedback, it is very valuable for us. Regarding the shipment in several packages, it seems obvious to us that it is not done by default when you place a single order with all the items. If you want to split your order, unfortunately, you have to place two separate orders, with shipping fees paid separately. We also apologise for the delivery date. We are trying to improve this, but in the end we are always dependent on the goodwill of the delivery companies. We will not hesitate to pass on your feedback to them. Have a nice day,
5 /5
★★★★★

Very nice, quality puzzles. There is a lot of choice of products.

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Acquirente Verificato
purchased on 22/04/2023
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5 /5
★★★★★

Good product

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Comprador Verificado
purchased on 23/04/2023
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4 /5
★★★★☆

The precise search is a little complicated, but the number of references is gigantic, making it difficult to find what you're looking for quickly.

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Acheteur Vérifié
purchased on 06/04/2023
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5 /5
★★★★★

Perfect thanks

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Acheteur Vérifié
purchased on 23/04/2023
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5 /5
★★★★★

Lots of choice and prices ok delivery takes too long

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Geverifieerde Koper
purchased on 17/04/2023
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3 /5
★★★☆☆

Delivery times too long.

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Acheteur Vérifié
purchased on 19/04/2023
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5 /5
★★★★★

Site navigation great ,delivery great (although sometimes some products then become unavailable so it takes a while to fix )customer service could improve.

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Acquirente Verificato
purchased on 17/04/2023
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5 /5
★★★★★

Great goods, fast delivery, everything OK

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Verifizierter Käufer
purchased on 25/04/2023
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5 /5
★★★★★

Perfect

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Verified Buyer
purchased on 20/04/2023
5 /5
★★★★★

Excellent service

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Verified Buyer
purchased on 04/04/2023
5 /5
★★★★★

Great assortment of models and very correct purchase and shipping process.

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Comprador Verificado
purchased on 29/03/2023
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4 /5
★★★★☆

Ordered and paid on april 6th. then there was nothing, only after asking and entering the transaction code the item was shipped in no time. after that it took less than three days until it arrived. i would like to shop here again, despite some difficulties.

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Verifizierter Käufer
purchased on 06/04/2023
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5 /5
★★★★★

A team that listens to customers Fast delivery

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Acheteur Vérifié
purchased on 19/03/2023
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5 /5
★★★★★

All ok and on time

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Comprador Verificado
purchased on 14/04/2023
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5 /5
★★★★★

Very good thank you

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Acquirente Verificato
purchased on 16/04/2023
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4 /5
★★★★☆

Good site good delivery everything great

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Geverifieerde Koper
purchased on 16/04/2023
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5 /5
★★★★★

Quick and good price

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Acquirente Verificato
purchased on 22/04/2023
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3 /5
★★★☆☆

The product was very good, but the delivery was made after having to complain a couple of times to the chosen delivery company. Also it was not delivered to the chosen locker.

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Comprador Verificado
purchased on 16/03/2023
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5 /5
★★★★★

Everything went really well. Simple ordering process, fast delivery and the quality was just right.

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Verifizierter Käufer
purchased on 04/04/2023
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4 /5
★★★★☆

Perfect well received

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Acheteur Vérifié
purchased on 06/04/2023
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4 /5
★★★★☆

Fast and efficient, good service, best regards.

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Comprador Verificado
purchased on 15/04/2023
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5 /5
★★★★★

All good and

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Comprador Verificado
purchased on 02/04/2023
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5 /5
★★★★★

Very serious! I recommend you!

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Acheteur Vérifié
purchased on 24/04/2023
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5 /5
★★★★★

Although there was a problem with a product (independent of 1001 Hobbies) they reacted in a very professional manner. Thank you very much. I recommend 1001 Hobbies.

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Acheteur Vérifié
purchased on 23/03/2023
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4 /5
★★★★☆

Easy search, fast. Delivery communication could be better, directly in the email without logging in again. Delivery is good.

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Geverifieerde Koper
purchased on 25/03/2023
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5 /5
★★★★★

Clarity Easy to navigate

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Acheteur Vérifié
purchased on 26/03/2023
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2 /5
★★☆☆☆

Unfortunately, I would have to say that my experience with 1001 Hobbies is bad on the basis that I ordered an Eduard photo etched sheet and received a large model kit. Although to be fair they have responded quickly within normal working hours to rectify the problem which appears to have arisen through both items having the same reference number.

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Verified Buyer
purchased on 16/04/2023
Answer from 1001hobbies
Hello, thank you for your message about your customer experience. It will help us to improve our services. I am sorry to hear that the situation was not optimal. I think there was indeed a reference problem, we have passed the information on to the supplier. I'm glad to know that we were still able to be responsive, that's important. Good day to you.
5 /5
★★★★★

Very prompt service

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Verified Buyer
purchased on 13/04/2023
5 /5
★★★★★

Great items...shipped quickly and safely. Thank you very much!

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Verifizierter Käufer
purchased on 29/03/2023
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5 /5
★★★★★

Service and quality beyond reproach.

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Acheteur Vérifié
purchased on 25/04/2023
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