★★★★☆
based on 37903 reviews published
Latest customer reviews
I wanted to modify/cancel my order but no one responded to me in 1 week (by email and phone). Customer service non-existent.
Very good!
Despite a justified shipping delay, order received and in good condition
Package announced in stock on the site, yet delayed delivery for future stock, result, I am unhappy with this order that I do not think I will renew on your site
Very well
The product arrived in excellent condition, however, even though it was marked for same-day shipping, the product took much longer than expected, more than a week after the estimated date when selecting the shipping method. I would buy again considering that the shipping takes longer.
Very fast shipping and delivery
Very good
Very satisfied with the quality of the product and the follow-up of my order thank you very much
I ordered something that should arrive within a few days, but in reality, the delivery of the order is delayed by more than a week. I placed an order on June 15 and on June 20 I was informed that the order is delayed without any mention of when I can expect the order. My previous order was also delayed. I 'think' the problem is caused by the fact that 1001 Hobbies is a box pusher like Bol.com. You have no stock anywhere; everything comes from the country of manufacture. In my case, from France.
Orders placed several months ago, still not honored despite multiple follow-ups. No response from customer service. Very disappointed with the customer treatment.
Thank you for your comment.
We inform you that part of your order has been shipped.
We remind you that, at the time of placing your order, all products were on pre-order. We clearly indicate on our site that availability dates are subject to change without notice.
Furthermore, these dates are provided as an indication by our supplier, who receives them from the manufacturer. It sometimes happens that the release dates of pre-orders are postponed several times.
Finally, the last product is still on pre-order and its release date is set for the end of August 2025.
Thank you for your understanding.
Best regards,
1001hobbies
Deadline respected and very good professionalism
Nothing to say about the website experience, it's with the delivery that everything goes wrong.. Chronopost is no longer a reliable delivery system (in my case, change of pickup point without reasons or my consent). I know that I will not order again on the site with this delivery service.
It is not what I expected. The ordered product was not delivered. An alternative was provided, but I previously indicated that I did not find that desirable. I have not heard anything more about it than the difference in value between the ordered product and the delivered alternative.
Very good article thank you all
Great variety of all kinds of models and figures at reasonable prices. The only downside is that the standard shipping they use does not require a signature upon receipt. If the package does not fit in the mailbox and the mailman makes a mistake and delivers it to the wrong person...
Very good
Plenty of choice, fast delivery
Package well received and on time. BCDT
Shipping a bit slow, but due to the need to reorder from the supplier. It would have been nice to specify this in the listing so that I wouldn't have any questions, but everything else is perfect.
You will always respond to any problem.
Very neat and professional
Perfect - quick delivery too
Damaged packaging upon receipt, we were very afraid that the car was also damaged but no. We are therefore satisfied with our purchase.
Excellent site. Wide choice of products. I recommend everyone to browse the pages of 1001 hobbies.
Easy order, attractive price, fast and careful shipping, impeccable, thank you.
Order compliant, in perfect condition and received very quickly.
The order arrived too late
It's perfect exactly what I wanted
Quality, choice, and follow-up: nothing to say, it's sumptuous but the delivery times are really too long (almost two months)! But my order has arrived well and I am fully satisfied.
Serious site, order a bit long to receive but often interesting prices. shipping costs may be a bit expensive.
Fast and careful shipping of items in stock - I am eagerly awaiting the balance of my order
Almost 2 months to receive a supposedly in-stock package, is that normal??? As a loyal customer, I remain disappointed...
The order placed on April 1st was delivered on June 12th, which is a 2-month delay. In the meantime, two reminders were sent via the client area messaging and by phone, which remained without immediate action.
Very satisfied, it probably won't be the last time I order
The package was really too big, so the relay near my home refused it and forced me to go pick it up at the Chronopost branch 25 km away.
So many choices
Great the material arrived on time and is what I requested
Super satisfied..!
Well, this time the order took a little longer, but it arrived fine as always.