English
★★★★☆
based on 40269 reviews published
Latest customer reviews
First product
Not satisfied at all
Thank you for taking the time to share your feedback. We are sorry to learn that your experience with our product did not meet your expectations. Your feedback is valuable and helps us to constantly improve the quality of our offerings. Please feel free to contact our customer service, we would be happy to assist you and find a satisfactory solution.
Best regards,
The 1001hobbies team
I paid more for shipping and they sent it by mail which is cheaper.
We appreciate your comment and regret that your experience was not as expected. We strive to offer the best shipping options and will take your opinion into account to improve in the future. If you have any questions or need additional assistance, please do not hesitate to contact us.
Sincerely,
The 1001hobbies team.
Everything great, fast shipping, great goods, always happy to come back!
Thank you for your feedback! We are glad that you are satisfied with the fast shipping and the goods. Your opinion is important to us, and we always strive to improve our offerings. Please do not hesitate to contact us with suggestions.
Best regards,
your team at 1001hobbies
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Delivery on time, product as described ...what else
Order delivered very quickly, products of very good quality.
We warmly thank you for your positive feedback regarding your order on our site "1001hobbies". We are delighted to hear that you were satisfied with the speed of delivery and the quality of the products. Your satisfaction is our priority, and we hope to see you again soon for new orders.
Delivery times too long, ref. Tamiya paints masked by adhesive...
Thank you for your feedback on our site "1001hobbies". We are sorry to hear that you experienced long delivery times and that the Tamiya paint references were covered by adhesive. Your comments are valuable and we take them into account to improve our service.
Don't hesitate
Worth the back-order wait. Exactly what I needed, thanks so much!
I am very unhappy because I placed an order on February 25. To date, I have only recovered part of the delivery.
Thank you for taking the time to share your opinion. We are sorry to hear that your ordering experience did not meet your expectations. We invite you to contact our customer service to resolve this issue quickly. Your satisfaction is our priority.
Best regards,
The 1001hobbies team
Package well received. thank you
Thank you very much for your review and your rating of 4/5! We are delighted to hear that your package was delivered to you successfully. Your satisfaction is our priority. Please feel free to reach out to us for your future purchases!
Best regards,
The 1001hobbies team.
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Great model Great delivery Thank you very much Mrs. Guitteny
4 weeks waiting is way too long!
Thank you for your feedback. We are sorry to hear that the waiting time was longer than expected. We are doing our best to improve the process and appreciate your patience. Please feel free to contact us for further questions.
Best regards,
The 1001hobbies Team
At first, I was somewhat skeptical about their website. But after looking through their inventory and their prices which are phenomenal, I placed an order and I’m very satisfied just like anything you have to shop around on the site to find the good deals and after shipping and terra fees, their prices are very competitive. I’m quite pleased with their shipping also, everything arrives in very good condition and pretty quickly.
I have not received the package and they do not respond to the email
Thank you for your feedback. We are sorry to hear that you have not yet received your package and that you have been unable to contact us. We invite you to write to us again at the email address [email protected], where we will be happy to assist you in resolving the issue.
Best regards,
The 1001hobbies team
I received a model, with damaged elements. However, I am still waiting for a response from customer service, which is absent! So far, they have not bothered to respond to my email with photos of the state of the model. This is very disappointing.
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our priority and we will ensure that your situation is treated quickly. A member of our team will contact you shortly to resolve this issue.
Best regards,
The 1001hobbies team
I get the impression that this is a scam because when I try the guest tracking option all that happens is I'm sent to a New Member application. I question if you've sent anything at all, or if this is just a way to capture data for marketing purposes. Did I actually buy anything from you? Did you ever actually send me anything or did I fall for some sort of Chinese scam. I guess we'll see
Nous vous remercions d'avoir pris le temps de partager vos préoccupations. Nous comprenons que l'expérience de suivi de commande ait pu prêter à confusion, et nous sommes là pour vous aider. Pour clarifier votre situation, n’hésitez pas à nous contacter directement via notre service client. Nous nous engageons à vous fournir toutes les informations nécessaires concernant votre commande.
Cordialement,
L'équipe 1001hobbies
Various orders have been placed and the delivery has always been punctual.
The complete order is not shipped which appeared in stock. If the order is not claimed, it remains indefinitely on hold. Poor service.
Thank you for your comment and we are sorry that your experience was not satisfactory. Your opinion is very valuable to us and we are here to help you. To resolve any inconvenience with your order, we invite you to contact our customer service, where we will be happy to assist you.
Good product
Very good
We warmly thank you for your review and your rating of 4/5! We are delighted that your experience on our site "1001hobbies" was positive. Please feel free to share your suggestions to help us further improve our services. We look forward to seeing you again soon!
Best regards,
The 1001hobbies team
Package received quickly and merchandise in good condition
Everything is very good. Perhaps the package took a little while but everything else is correct.
Fast delivery. Compliant product
Perfect
I received the order with a 2-month delay and it was incomplete.
Thank you for sharing your experience. We sincerely apologize for the delay and incompleteness of your order. We are working to improve our services and customer satisfaction is our priority. We invite you to contact us directly to resolve the situation.
Best regards,
The 1001hobbies team
Great
Great, fast delivery. Everything is good. Would gladly do it again
It took a bit long, but that was because the goods were not available from stock. Service top
Very good service
Everything perfect and without problems, I recommend it
Perfect article, kindness and good treatment. Recommended seller.
Serious and professional site. Never had any problems with deliveries or anything else....
Thank you for your feedback and we are pleased to hear that you had a positive experience with our deliveries. Your satisfaction is our priority, and we remain at your disposal for any suggestions for improvement.
Best regards
Completely satisfied super
I couldn't be happier. I knew it would take a while to receive my order, but they provided me with tracking information at all times. The product arrived in perfect condition.
I received the order placed on March 6 on March 31 after going to the BRT deliveries where after tracking it down it was found that the delivery address had been changed corrected the address the next day the package was delivered.
Great, thank you.
Bbbb
Everything is great