Reviews 1001hobbies

The paint colors do not match, yellow and burgundy among others. 4 colors received, only 2 usable, and if I follow the nomenclature I need 14 so frustration.

Very diverse, imaginative range. Great communication, reliable delivery

Fine, thank you.

Everything is perfect. Only +++++++++++++++++++++++

Compliant product and delivery

I strongly advise against this site: the product purchased never arrived and customer service doesn't even reply - or, when they do reply, it's to knowingly give false information (e.g., to make people believe that they've received the item and that it will be shipped soon) and then to postpone the next shipping date once again... In short, a scam to be avoided unless you want to waste time and money!

Very fast and compliant, thank you

Everything perfect!!! I recommend this store for seriousness and 'excellent buyer service. The 'item arrived on time and in impeccable condition.

Out of stock not notified prior to purchase. I've seen several notices after buying notifying this. When I bought a figurine, I told myself that I would exceptionally take a direct home delivery and pay a little more so that it would be quick (for a birthday). Result: Order received a little over 2 weeks later, even though the delivery date was ANNOUNCED at the time of purchase, a few days later. I don't recommend this site and won't buy anything from it again.

I found myself very well

Totally satisfied, delivery was very fast, the day after my order was prepared and two days later in delivery, delivery made in 2 days, packaging was secure and in very good condition. I would recommend

Very happy with the order, fast and perfect figurine. Thank you

Wide assortment of items, good prices and fast shipping with well-made packaging, I will definitely buy again.

This is my 2nd order with 1001 Hobbies. The first one went smoothly, but for the last order, an item was missing from my package. On my account, the missing item was supposed to be in the parcel (no separate shipment or later notification) and no note in the parcel. The same day I sent an e-mail to the website address and to this day I still have no reply from them (parcel received on 09/08 and it's now 13/08). I don't know why my item was missing from my parcel, nor whether it will be delivered soon or not... I still have no answer even though my order has been paid in full! I'm disappointed with the after-sales service! I haven't even received an acknowledgement of receipt, after sending my query by e-mail, stating that my request had been processed. Will I get my money back? Will I finally receive my parcel? I'm still in the dark and I don't think this is right and professional.

I recommend, very professional and serious

Good contact and goods

Too bad the shots are in black and white

Very good

Too long. One week to process an order before shipping. Buying from France is fine, but ordering from abroad is quicker...

Received my models very well but too long in delivery

Parcel sent on time and received in excellent condition.

Model conforms well

Fast and correct delivery

Goods arrived quite quickly. Not yet opened and started. But it will be!

Shipping costs may be a little too high for the equipment ordered, otherwise RAS

PERFECT

Lack of precision in the online catalog; I'll explain: when searching, I enter "Soviet armored models from the Second World War" in the search bar, and the page appears. In the filters, I click on 1/35 scale, and a new page appears with a wide choice of models. However, as I found out the hard way, not all the items on this page are from the requested period (1939-1945). Some items are post-war, even modern, and there's even a box of Japanese figurines. As a result, I bought "by mistake" a BM-21 Grad Rocket truck ref. TU01028 from the 1960s, thinking I was actually buying a BM13-16N ref. ICM 35512. Too bad, I'm keeping it anyway, but I don't have the model I wanted. Nevertheless, the site offers a great choice of items, but it's a bit too expensive. Too bad! Order placed on 08 August, received on 09 via Mondial Relay and in perfect condition. So perfect.

The client service did not respond by phone as well as no answer via web site forms. Even thought there is a great product catalog, description I am doubt I will ever try this webshop again.

As usual. Prompt and courteous delivery. Thank you.

Item available at a reasonable price Fast delivery bravo

Very good for online shopping, professional and efficient. I am a satisfied customer.

Products didn't take long to come in stock, and usual fast trans-Atlantic shipping. Their depth of stocking is good, and delays from mfrs are pretty short, 2-4 weeks at most.

Goods were broken. All glass bottles. I sent photos. But I still had to send everything back. It all took weeks. Then one product was no longer available. I never received the remaining amount! Despite a request. Communication is the worst. Once a problem arises here, everything is pointless.

This order no worries I'm waiting for the delivery of my last order to really give my opinion.

Always trouble-free - received promptly Thank you

All very well indeed. Very good service.

The quality is very good, but delivery is a little slow.

I'm very happy with my purchases on your site, if we have any problems we go straight to someone who can solve the problem very quickly. I recommend this site to everyone. See you soon.

Delivery 24 hours earlier than expected. Suitable packaging. Material as ordered

Fast, secure delivery of orders. Mainly interested in 1/72 figures, I only regret that the kits offered are often not detailed, with photos of the subjects.