English
★★★★☆
based on 39895 reviews published
Latest customer reviews
Very good
I hadn't realized that the product was missing and it was a pleasant surprise to receive it
Perfect, very good, fast shipping, the model is superb, great site. I recommend.
Perfect
Very good I recommend you
I am happy with the service and products.
After an issue with the delivery, the responsiveness was excellent. Thank you.
Great seller, precise packaging, fast shipping
I returned my item and they did not want to refund me, their choice was either an exchange or a store credit valid on their site.
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Our policy aims to offer alternatives to satisfy our customers. We would like to better understand your situation and find a solution that would work for you. Please feel free to contact us directly.
Best regards,
The 1001hobbies team
I searched for months trying to find the paint here in the US, but once I seen 1001 hobby's had the item in stock they got it to me in about a week with international shipping. Alot faster than some of the local hobby stores here in the US
A very good company, packages sometimes take a bit longer but I don't mind as long as I receive them
Very good, fast and careful delivery.
Order never arrived
Thank you for your feedback. We are sorry to hear that your order did not arrive. We would like to resolve this for you. Please contact our customer service so we can assist you further.
Best regards,
The 1001hobbies team
Pre-ordered goods were repeatedly postponed. Arrived 2 months later than originally announced.
Satisfied with the product, but the pre-order date postponed by a month without warning was not great
Well packaged, and everything very well.
Leaked
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with our site did not meet your expectations. Your satisfaction is our priority, and we are committed to improving our services. Please feel free to contact us directly so we can resolve this issue together.
Best regards,
The 1001hobbies team
I didnt get my order
Thank you for your feedback. We are truly sorry to hear that you did not receive your order. Please reach out to our customer service team so we can assist you promptly and resolve this issue. Your satisfaction is important to us.
Best regards,
The 1001hobbies Team
Convenient the delivery place
Great
Very fast overseas shipping!!
Order delivered two months late. Nonexistent customer service.
Thank you for sharing your experience. We are sincerely sorry for the delay encountered and for the inconvenience caused. We are doing our best to improve our customer service and process orders in a timely manner. Please do not hesitate to contact us directly, we would be happy to assist you.
Best regards,
The 1001hobbies team.
Goods arrived safely. Everything went well.
Open box
Thank you for taking the time to share your feedback. We are sorry to hear that you received an open box. This does not meet our quality standards. We would be happy to resolve this issue together. Please do not hesitate to contact us so that we can assist you.
Best regards,
The 1001hobbies team
Everything perfect
Perfect
Not the fastest, but it happened! thank you
Perfect
Time to get my order (1 month), poor quality of the packing (7 paint pots without protection against crashing. The same order with another provider came with a solid package protecting the products. poor quality of the updated info about the delayed sending of the command. The very only positive point is Alison from customer service. My conclusion: I've ordered once by 1001 hobbies, never again!!!
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve the quality of our packaging and communication about orders. We are glad that Alison helped you well. We hope you give us another chance in the future
I recommend your site for anything that involves "special" orders, that is to say outside of your stocks or restocks.
Everything perfect
Clear, fast and good communication
Communication with this shop is not possible, with missing items from my order for over 6 weeks.
thank you for taking the time to share your opinion. We are sorry to hear that you had problems with your order. We are doing everything to improve our communication and resolve issues quickly. Please do not hesitate to contact us directly so we can assist you in the best possible way.
Best regards,
the 1001hobbies team
Unfortunately absolutely unsatisfactory. No communication, late delivery and incomplete delivery.
thank you very much for your feedback. We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your satisfaction is our top priority, and we take your comments very seriously.
We are committed to improving our communication and ensuring complete and timely delivery. Please do not hesitate to contact us directly so we can clarify this situation.
Thank you for your understanding and patience.
Best regards,
the 1001hobbies team
Comply with my order
Excellent product model boats and other items and well received the products I am satisfied with 100 Hobbies
All good
Very long delivery times. Some parts were missing from an order. I will use other providers in the future
thank you for your feedback. We regret the long delivery times and the missing parts in your order. Your feedback is important to us, and we are continuously working to improve our service. We would be happy to help you resolve these issues. Please do not hesitate to contact us directly.
Best regards,
Your 1001hobbies team
Without any worries, speed and order as expected
Perfect delivery!