/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest customer reviews
5
/5
★★★★★
Great stock, prices and shipping!
J S.
purchased on 04/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
4
/5
★★★★☆
Clearly arranged, many manufacturers, car brands
Iris G.
purchased on 06/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Am very satisfied
Arjen S.
purchased on 19/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Great availability of excellent modeling products, shipped well packaged and with fast couriers.
Giuseppe D.
purchased on 24/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Clean delivery, no defects
Roman R.
purchased on 13/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
EVERYTHING HAS BEEN GREAT, GREAT COMPANY
Jose Benito M.
purchased on 04/02/2025
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Answer from 1001hobbies
Thank you very much for your excellent comment! We are very happy to hear that your experience was great, we will keep working to offer you the best service!
2
/5
★★☆☆☆
No decal sheets in the box. Despite my calls and messages, no news of a shipment of the missing plate, an exchange or a return. I'm furious.
Thierry D.
purchased on 09/01/2025
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2
/5
★★☆☆☆
Very small plate does not correspond to the description Disappointed
Bernard H.
purchased on 01/02/2025
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Answer from 1001hobbies
Hello, We're sorry to hear about your experience. We invite you to contact our customer service department by e-mail at [email protected]. Our team will be happy to assist you. Best regards,
3
/5
★★★☆☆
I actually never received the product. I received an empty envelope. I reached out a couple of different ways but didn't get any response back until I went directly to the website. When I did get through, the responses were very fast and I was refunded quickly. So poor choice of shipping packaging, and some delay in getting through but once that happened, the problem was resolved quickly.
Bill P.
purchased on 10/01/2025
Answer from 1001hobbies
Dear Sir, We sincerely regret this incident and apologise for the inconvenience caused. We would like to inform you that a refund is currently being processed for this order. Best regards, 1001hobbies
5
/5
★★★★★
Good site lots of products
Stéphane B.
purchased on 31/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Pre-orders arrived on time. The figurines were well packaged and impeccable. I had no trouble ordering, just a little confused because I linked the order to my google account and had trouble finding my way around afterwards, but all is well.
Fabienne G.
purchased on 03/12/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
I was very satisfied, received my order quickly
Ondrej S.
purchased on 03/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast delivery, very good quality
Cheyenne W.
purchased on 04/02/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Complete order, shipped quickly. Perfect.
François R.
purchased on 01/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
3
/5
★★★☆☆
The order was perfect, well protected and exactly as advertised. The problem is the time that the website indicates for shipping. In my case the shipment arrived two weeks later than expected.
Arturo H.
purchased on 21/12/2024
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Answer from 1001hobbies
Thank you for your feedback. We are glad to hear that your order arrived in perfect condition and as you expected. We are sorry to hear that the shipping time was not as indicated on the website, and we appreciate your patience. We are working to improve delivery times and make sure that shipping information is more accurate in the future - we look forward to providing you with an even better experience next time!
5
/5
★★★★★
Lots of novelties and rarities!
Eric T.
purchased on 11/10/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4
/5
★★★★☆
Satisfied.
Willem G.
purchased on 26/12/2024
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Very well everything, since I placed the order until I received it, it took 2 weeks, it arrived very well packaged and I have already assembled the model.
Diego S.
purchased on 07/01/2025
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Answer from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your order arrived well packaged and that you already have your model assembled. We appreciate your patience during the delivery process and hope to see you soon for another purchase!
5
/5
★★★★★
Delivery: completely satisfactory, items arrived promptly and very carefully packaged. As far as the site is concerned, to get closer to perfection, perhaps it would be useful to give even more details about the products offered for sale...
Jacques M.
purchased on 11/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
As usual precise and impeccable on every point
Fabrizio R.
purchased on 23/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4
/5
★★★★☆
Everything ok; long waiting time, but this was announced
Andreas K.
purchased on 28/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
There is always a wide selection of good products you are the best company in Europe.
Dario F.
purchased on 13/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
2
/5
★★☆☆☆
Hello. Order placed on January 17 and received on February 7 at a relay point 16 km from my home.
Didier F.
purchased on 17/01/2025
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Answer from 1001hobbies
Hello, We would like to thank you for your order and apologize for the delay in processing. We understand that this may have been frustrating, and we're doing everything we can to improve our turnaround times. We would also like to remind you of two important points concerning our site: Product availability: "Available": These products are ordered specially for you from our supplier. "Available - dispatched today": These products are in stock in our logistics warehouse and can be dispatched immediately. As part of your order, three products were ordered from our supplier in England, which explains the additional delay for these items. Postage and packing: We inform you that postage and packing are free for all orders over €90. Please do not hesitate to contact us if you have any questions or require further information. Once again, we apologize for the delay and thank you for your understanding and patience. Sincerely, 1001hobbies
1
/5
★☆☆☆☆
Order sent 1 month after payment on items in stock refund of postage above 90 € I had to pay the cost of colisimo and not even a commercial gesture when I am a customer for years and I leave on average more than a hundred euro. I will no longer order from you and will no longer advertise on model forums.
Thierry B.
purchased on 16/01/2025
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Answer from 1001hobbies
Hello, We would like to thank you for your order and apologize for the processing time. We understand that this may have been frustrating, and we're doing everything we can to improve our turnaround times. We would also like to remind you of two important points concerning our site: Product availability: "Available": These products are ordered specially for you from our supplier. "Available - dispatched today": These products are in stock in our logistics warehouse and can be dispatched immediately. As part of your order, three products were ordered from our supplier in England, which explains the additional delay for these items. As for shipping costs, we remind you that they are free of charge for all orders over €90 at a relay point. Please do not hesitate to contact us should you have any questions or require further information. Once again, we apologize for the delay and thank you for your understanding and patience. Yours faithfully
2
/5
★★☆☆☆
The delivery time was too long, from December 17 (order) to January 14 (delivery).
Octavio A.
purchased on 17/12/2024
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3
/5
★★★☆☆
The site is correct research feasible great choice but for paintings HUMBROL problem of availability even in the event of delivery "missed" because 2 pots HU030 not included at the time of delivery in spite of validated order and carried out payment and the worst without explanation (intact packing however then?).
Claude T.
purchased on 04/02/2025
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Answer from 1001hobbies
Hello Mr Tonnelier, Thank you for your feedback and for your confidence in our store. We're delighted that you've found our site to be practical and to offer a wide choice of products. Concerning your order, we are sorry for the absence of the two Humbrol HU030 paint pots. We have added them to the order which leaves on 12/02/2025. We apologize again for this error and thank you for your patience. Sincerely, 1001hobbies
3
/5
★★★☆☆
DELIVERY TIME
Emmanuel O.
purchased on 29/01/2025
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Answer from 1001hobbies
Hello Sir, We regret your dissatisfaction and apologize for the delay in processing your order. We understand your dissatisfaction and take this type of information very seriously. Please be assured that we are doing everything in our power to prevent this situation from recurring. We would also like to clarify the availability displayed on our site: Available: means that the products have been ordered from our suppliers. Available - Shipped today: means that these products are in stock in our logistics warehouse and ready for immediate shipment. Your order was placed on 29/01/2025 at 18:09 and shipped on 04/02/2025 at 16:59, for delivery on 06/02/2025. We regret that you found this delay long. We understand that this situation may have been a source of dissatisfaction. Please be assured that we have passed on this information to the relevant departments in order to improve our processes and guarantee you a better experience in the future. We hope to have the opportunity to fully satisfy you with a future order and thank you for your trust. Sincerely, 1001hobbies
3
/5
★★★☆☆
Poor packaging method, there is little material inside the shipping package, items rub against each other during the journey, and packaging can be ruined.
Cristiano D.
purchased on 07/01/2025
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Answer from 1001hobbies
Hi, We are sorry about this comment and apologize. Customer service is available if you would like to discuss this issue. Sincerely, 1001hobbies
4
/5
★★★★☆
It was stated with an estimated delivery time of 3-5 days. In the end it was a little over 2 weeks. But it arrived safely and that's the main thing
Waschbear T.
purchased on 18/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
1
/5
★☆☆☆☆
It looks like you can buy something on that site that is readily available but I had to wait more than 5 weeks for my stuff. That is absurd in these times. Everything was not shipped until everything was in stock. There had been plenty of other options (tassels were out of stock apparently) but no communication about it. Had I known this, I would have picked other tassels. The stuff was meant for a project over Christmas break so not amused that it wasn't delivered until February. Be-la-che-lish just like that.
Hobby P.
purchased on 29/12/2024
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