4.2/5
★★★★☆
based on 38235 reviews published

Latest customer reviews

4 /5
★★★★☆

Fast and reliable follow-up. It's a pity that the supplier is obliged to stick these labels on the 10ml tamiya paints, totally hiding their references... But that's not 1001h's job.

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Acheteur Vérifié
purchased on 15/03/2023
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5 /5
★★★★★

I am too peaceful with the promptness of your service and the quality of the products.Best regards, JC.

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Geverifieerde Koper
purchased on 28/03/2023
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1 /5
★☆☆☆☆

My order was 2,5 x 1000mm threaded rods, please specify that they should be straight in comments - they arrived totally bent in a 40x40 cm box in which it is impossible for them to be straight - they are useless to me money wasted.

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Comprador Verificado
purchased on 21/03/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for the situation. We will pass the information to our warehouse. We will also proceed with the refund of your order, as we will probably not be able to reship the same products without the same problem occurring again. Again, we are sorry.
5 /5
★★★★★

You are the only place I can find that carries the Italia paint line! Thank you very much! Easy site to use, reasonable delivery times!

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Verified Buyer
purchased on 26/02/2023
5 /5
★★★★★

My order was wrapped in bubble wrap and wrinmkled the boxews and tape across the face of one of the models when removing the tape it tore the faceing of the box still great to get models from you all

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Verified Buyer
purchased on 09/03/2023
5 /5
★★★★★

RAS, delivered quickly as indicated.

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Acheteur Vérifié
purchased on 02/04/2023
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5 /5
★★★★★

All okay, but I seem to remember that the wait was a little long

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Acquirente Verificato
purchased on 21/02/2023
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1 /5
★☆☆☆☆

I received damaged paint pots at home. 1 jar broken and therefore the other jars under the paint and not visible what color the jars have. During contact via email you indicate that it is your fault and not ours. You should take the paint back, but refuse to do so. Not nice to the customer. Solve something like this . so the rating is a -5

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Geverifieerde Koper
purchased on 23/03/2023
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Answer from 1001hobbies
Hello and thank you for your message. We are sorry for this situation. Unfortunately, it is not possible to return a can of paint that has already been opened: it would make no sense. However, our customer service department has normally offered to send you back the can in question, and I believe they were waiting to find out if the other cans of paint, apart from being splattered, were still usable or not, apart from the purely aesthetic effect and in no way hindered their use. Please do not hesitate to send us an e-mail at [email protected] Have a nice day
5 /5
★★★★★

Max score

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Acheteur Vérifié
purchased on 02/04/2023
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5 /5
★★★★★

Delivery OK

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Verifizierter Käufer
purchased on 23/02/2023
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5 /5
★★★★★

All the best

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Verifizierter Käufer
purchased on 18/03/2023
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5 /5
★★★★★

Came in perfect condition

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Verified Buyer
purchased on 27/03/2023
5 /5
★★★★★

Everything super

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Verifizierter Käufer
purchased on 01/04/2023
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5 /5
★★★★★

Good product availability and fast delivery very satisfied

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Acheteur Vérifié
purchased on 02/04/2023
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4 /5
★★★★☆

Satisfied with my order...The products correspond to my expectations...The models are being assembled...Thank you.

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Acheteur Vérifié
purchased on 08/03/2023
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5 /5
★★★★★

Always happy, never disappointed, a wide choice of models, very attractive rates in addition to the membership card or promo codes offered,

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Acheteur Vérifié
purchased on 17/03/2023
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4 /5
★★★★☆

Had what I was looking for when nobody else did. Only reason I'm not giving 5 stars is one of the items arrived broken. Easily repairable, but broken nonetheless. Won't stop me from purchasing here in the future.

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Verified Buyer
purchased on 18/03/2023
5 /5
★★★★★

Perfect

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Acquirente Verificato
purchased on 09/03/2023
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5 /5
★★★★★

Fast and affordable

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Acheteur Vérifié
purchased on 02/04/2023
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5 /5
★★★★★

Pre-ordered item, received the shipping notification on the specified release date and DHL delivered a few working days later. Item as described. I am completely satisfied, can only recommend the store and will definitely order here again if required.

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Verifizierter Käufer
purchased on 23/01/2023
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2 /5
★★☆☆☆

No technical information, long delivery times

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Acheteur Vérifié
purchased on 27/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We take good note of the delays. Unfortunately, delivery times are clearly indicated on each item, and if the item is not in stock, you should be aware that these are unavoidable delays. We wish you an excellent day. 1001Hobbies customer service
5 /5
★★★★★

Perfect as always.

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Comprador Verificado
purchased on 28/02/2023
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5 /5
★★★★★

////

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Acheteur Vérifié
purchased on 02/04/2023
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4 /5
★★★★☆

Fast, impeccable service

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Acheteur Vérifié
purchased on 20/03/2023
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5 /5
★★★★★

Fast efficient lacks the right colors for the product purchased

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Acheteur Vérifié
purchased on 07/03/2023
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5 /5
★★★★★

Good, fast and communicative seller. Everything perfect. Thank you.

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Comprador Verificado
purchased on 25/02/2023
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5 /5
★★★★★

All perfect

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Acquirente Verificato
purchased on 19/03/2023
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5 /5
★★★★★

Good product, fast delivery. Gladly again.

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Verifizierter Käufer
purchased on 17/03/2023
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4 /5
★★★★☆

I've ordered before with no issues. Processing time seems to get items shipped always takes a day or two longer than most hobby shops. The first set of r/c bodies I've ordered in the past arrived safely in boxes. This last order had to come from France and the bodies arrived in bare bubble wrap. I was completely shocked it wasn't in a box, luckily there was no damage to the bodies. Knocked off 1 star for packaging concerns, I can deal with slower processing times since I'm often ordering parts that are long discontinued or hard to find elsewhere.

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Verified Buyer
purchased on 16/03/2023
4 /5
★★★★☆

Correct

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Acheteur Vérifié
purchased on 11/03/2023
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5 /5
★★★★★

I received my order promptly, though I live in the United States in Texas. The decals are of excellent quality, and are extremely detailed in the 1/48 scale/ Excellent, I will be ordering from you from now on, because of your selection. This was the second order I have made form you, and I have been very happy. Well Done. Vale.

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Verified Buyer
purchased on 07/03/2023
3 /5
★★★☆☆

The order did not arrive complete, the missing product was shipped much later than expected.

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Comprador Verificado
purchased on 12/02/2023
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5 /5
★★★★★

From my order to the delivery everything was perfect... I will certainly come back to you

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Acheteur Vérifié
purchased on 10/03/2023
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5 /5
★★★★★

Very good, great selection, highly recommended!!!

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Verifizierter Käufer
purchased on 20/01/2023
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2 /5
★★☆☆☆

Missing the black color but 2 pots of yellow? many parts twisted because the plates are loose and not separated from 1carton or other I point out that there is no yellow apart from the headlight tube of glue too small.

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Acheteur Vérifié
purchased on 19/03/2023
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We apologize for the paint problem, which was beyond our control. We will pass on the information to the manufacturer. At the same time, we have sent you a credit note so that you can recommend the missing paint. Can you confirm that you have received the e-mail? Have a nice day 1001Hobbies customer service
4 /5
★★★★☆

Good

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Geverifieerde Koper
purchased on 08/02/2023
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5 /5
★★★★★

Fast delivery

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Verifizierter Käufer
purchased on 05/03/2023
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5 /5
★★★★★

Fast shipping, good reception

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Acheteur Vérifié
purchased on 31/03/2023
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5 /5
★★★★★

Fast, efficient

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Acheteur Vérifié
purchased on 08/03/2023
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5 /5
★★★★★

Very helpful and kind. I highly recommend them. They also know how to adapt to unforeseen circumstances and order errors.

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Acheteur Vérifié
purchased on 05/03/2023
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