4.2/5
★★★★☆
based on 37923 reviews published

Latest customer reviews

5 /5
★★★★★

A fast and compliant shipment despite a small bug in the order, but a top-notch after-sales service that reacted very quickly. Well done to the 1001Hobbies team.

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Acheteur Vérifié
purchased on 15/02/2023
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5 /5
★★★★★

No problem, but I ordered different paints and odds and ends, and had to wait a while for the order to be complete. Big choice on the site and it's normal not to have everything in stock.

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Acheteur Vérifié
purchased on 11/02/2023
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié
purchased on 25/02/2023
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5 /5
★★★★★

I am satisfied with the manner and time of delivery.

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Acheteur Vérifié
purchased on 17/02/2023
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5 /5
★★★★★

Very decent delivery time

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Geverifieerde Koper
purchased on 16/02/2023
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4 /5
★★★★☆

The only problem is targeting the time slot for receiving the parcel.

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Acheteur Vérifié
purchased on 25/02/2023
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1 /5
★☆☆☆☆

It says a wide range but that does not take away from the fact that the delivery takes a very long time, this will definitely be the last time I will place another order. There are more modeling shops where the range is just as large probably greater, delivered within 1 or 2 business days.

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Geverifieerde Koper
purchased on 15/02/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry to hear that you were not satisfied with the delivery time. The delivery times are clearly indicated with each product and some indeed need more time. We wish you a good day
5 /5
★★★★★

Very good online store!

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Acheteur Vérifié
purchased on 07/02/2023
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2 /5
★★☆☆☆

Product does not conform to the order

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Dario B.
purchased on 18/02/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry for the situation. There may have been a communication problem with our supplier-can you email us photos of the product in question to [email protected]? We will investigate and find a solution for you. Thank you very much.
1 /5
★☆☆☆☆

Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.

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Verified Buyer
purchased on 28/01/2023
Answer from 1001hobbies
Hello, thank you for your message. We are sorry for the situation. I'm sure there was a communication problem with our customer service: the item is currently out of stock, but with an unspecified restocking date. It is therefore difficult to obtain the product for the moment, but it is possible that the product will appear in a new form for example. In any case, we apologize again.
4 /5
★★★★☆

My only problem is that I have to do a better job of letting people know that your France not in the States. Thanks!

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Verified Buyer
purchased on 12/02/2023
4 /5
★★★★☆

Perfect - nothing to report

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Acheteur Vérifié
purchased on 27/02/2023
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5 /5
★★★★★

Got the package very quickly and everything was fine

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Geverifieerde Koper
purchased on 27/02/2023
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4 /5
★★★★☆

Great product selection. Site needs better search and filter function. Shipping is slow and takes a while to arrive.

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Verified Buyer
purchased on 28/01/2023
5 /5
★★★★★

Good price and good product

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Acheteur Vérifié
purchased on 20/02/2023
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5 /5
★★★★★

Perfect product fast shipping

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Acheteur Vérifié
purchased on 25/02/2023
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5 /5
★★★★★

Parts as described, fast delivery, very satisfied

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Acheteur Vérifié
purchased on 23/02/2023
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5 /5
★★★★★

A great site, very informative.

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Verifizierter Käufer
purchased on 26/01/2023
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5 /5
★★★★★

Thank you very much.

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Acheteur Vérifié
purchased on 02/03/2023
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3 /5
★★★☆☆

Must pay in advance, but if a part is not delivered then you get a credit. you should be able to choose an alternative. choose and alternative item then again shipping costs. not very customer friendly

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Geverifieerde Koper
purchased on 15/02/2023
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4 /5
★★★★☆

Ras.

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Acheteur Vérifié
purchased on 25/02/2023
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5 /5
★★★★★

Serious site to recommend...

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Acheteur Vérifié
purchased on 20/02/2023
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5 /5
★★★★★

Perfect as usual

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Acheteur Vérifié
purchased on 21/02/2023
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5 /5
★★★★★

Fast and well protected

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Acheteur Vérifié
purchased on 26/02/2023
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5 /5
★★★★★

Thank you again for your responsiveness

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Acheteur Vérifié
purchased on 24/02/2023
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5 /5
★★★★★

The product is great and was delivered quickly. Always happy to return : )

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Verifizierter Käufer
purchased on 26/02/2023
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5 /5
★★★★★

Nothing to say, top of the top !!!

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Acheteur Vérifié
purchased on 24/02/2023
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5 /5
★★★★★

Very fast delivery no problem

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Acheteur Vérifié
purchased on 26/02/2023
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4 /5
★★★★☆

My order was fulfilled in perfect conditions and I thank you.

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Acheteur Vérifié
purchased on 28/02/2023
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5 /5
★★★★★

The product was great, I liked what I expected, although it took a while to arrive, I understand because I was out of my country.

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Comprador Verificado
purchased on 21/01/2023
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5 /5
★★★★★

Slow from abroad excellection of odd items

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Verified Buyer
purchased on 09/01/2023
5 /5
★★★★★

These guys are super good the things I wanted were mostly in stock 🙂

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Verified Buyer
purchased on 21/02/2023
5 /5
★★★★★

Serious website

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Acheteur Vérifié
purchased on 03/02/2023
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5 /5
★★★★★

I've been a customer of yours for years and I'm always so satisfied with your products. Keep up the good work and thank you.

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Acheteur Vérifié
purchased on 14/02/2023
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3 /5
★★★☆☆

Long wait time to ship. Spoiled by Sprue Bros and Squadron

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Verified Buyer
purchased on 18/02/2023
1 /5
★☆☆☆☆

No shipping information, no response to phone or email.

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Comprador Verificado
purchased on 12/02/2023
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Answer from 1001hobbies
Salve, grazie per il suo messaggio. Ci scusiamo per la situazione. Siamo stati informati che il pacco non è non tracciato, ma abbiamo una notifica datata venerdì che il pacco è in transito. Mi dispiace, ma può passare anche un mese prima che arrivi 🙁 Le consiglio di aspettare la prossima settimana. If the package does not arrive within March 15, we will reverse the order again. Do not hesitate to contact us at [email protected] to make sure we receive your messages. Thank you!
5 /5
★★★★★

SUPER

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Acheteur Vérifié
purchased on 28/02/2023
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5 /5
★★★★★

Super, excellent packaging for the protection of the wonderful models which are in conformity with the order placed. Thank you very much.

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Acheteur Vérifié
purchased on 13/02/2023
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5 /5
★★★★★

Very good.

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Acheteur Vérifié
purchased on 28/02/2023
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4 /5
★★★★☆

Delivery as expected

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Acheteur Vérifié
purchased on 07/02/2023
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