Reviews 1001hobbies

Nothing to report

Very good in perfect condition and took a week, but very well ... I recommend it and will continue to do so by buying from 1001 hobby.

Good reception thank you

Everything worked perfectly, nothing to complain about!

Got here quick and safe! Yay!

Everything has been easy and fast. The models arrived in perfect condition.

I am thrilled, prices are great and very fast shipping. Always happy to return

I still haven't received my order. I sent a sworn statement that I had not received it. Since then, no news. I've been ordering from this site since 2014, and I find it strange not to hear from them at the slightest hitch.

Very poor customer service. Advise everyone not to buy from them. 4 months waiting for my refund.

This was my first ever order from 1001 Hobbies and I am very pleased with their attention to detail and the customer's needs. Thank you!

Delays a little long But very good all the same

All ok

Order in good condition but non-existent customer service and delivery time of approximately 1 month.

Super gladly again

Weeks of delivery time

I find very easily what I'm looking for prices are correct I am satisfied

Order came in relatively good time for a transatlantic shipment. What I liked the most was the bubble wrapped packaging which was very stable and protective!

A wide choice and fast order processing.

Delivery correct and on time. Thanks again.

Just received the package with the order I placed on 27/02 and opening it I found an unwelcome surprise: instead of the ordered model in the package was a card game in French. Considering the fact that I placed the order exclusively to have this model, which is now not even available on the site anymore, and that I don't know what to do with the card game, I wonder: how do we solve this problem? I have tried again and again to call alnumber but after two or three minutes of waiting with the recorded voice no one ever answers and you are invited to call back later. I wrote to the contact address, but again only the automatic reply.... Of course, the "Customer Services" chat on your homepage doesn't work either: you press on the button and it gets stuck on "charging" indefinitely. Update after a week: I finally managed to contact the company: an operator from abroad answers who is unable to get the picture, gives with pre-cooked answers and the only thing he manages to do is to activate the procedure for return and refund. I was assured by phone that I would be contacted by the shipper to pick up the package at home but, reading carefully the voucher sent to me for shipping I realized that I had to take the package to the Iteliane Post Office. Result? An hour in line just to place the package at the counter. WORST.Today, exactly one week after my shipment, I still have not received feedback from the seller.

Very serious

Very good products and fast and good delivery

Corrective to the order reception section!!!!! I had to complain, because it had not been shipped!!!! The product is fine, as offered!!!!

Not clear on website what language the product is in.

Excellent quality and service, fast shipping and well packed

Order placed on December 9, 2022, received on March 10, 2023, i.e. 3 MONTHS and 1 day, nothing to add.

Fast and reliable !

All very positive, perfect delivery and early. Appropriate price.

User-friendly site and responsive team!

Very good communication.

Perfect transaction

It took a little while for delivery, but it was correct.

A responsive and available team, very friendly which spoils nothing.

Perfectly perfect!

Everything was perfect.

Everything went smoothly and quickly - very good!

The letter-openerwas everything I expected and in great condition after arrival. It’s an excellent sword replica and it works great. It’s also nice just to hold and look at.

Very well packaged, just don't stick the labels on the color reference. Satisfied

My order was sent in two shipments and I still haven't received the second package to date.

Took 7 days to arrive and 1 of the 2 items should have arrived with my original €100+ order but "wasn't available" even though it was. And because 1001Hobbies doesn't give refunds but vouchers to use in their store I had to order it again (or waste my €23 voucher) plus pay an extra €7,50 in shipping just to get the 2 item(s) they should have sent me the first time. Tip to those wanting to order from this store: Only order things that are "immediately available" because the "1-2 weeks depot" is not correct. Check my other review for more info.