/5
★★★★☆
based on 36864 reviews published
★★★★☆
based on 36864 reviews published
Latest customer reviews
5
/5
★★★★★
Well, I'm satisfied, I received what I had ordered, within a reasonable time. What more can I say?...
Acheteur Vérifié
purchased on 10/06/2023
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4
/5
★★★★☆
Well
Acheteur Vérifié
purchased on 19/05/2023
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1
/5
★☆☆☆☆
Shortly after placing my order, I had a snag that would prevent me from being there the week following my order. So I immediately wrote an email while the order was still being processed to ask them to postpone the delivery date by specifying the date of my return home. They replied that the item was not yet in their possession, but they were waiting for the delivery which would happen in one to two weeks and then ship it. Reassured that it would take a week minimum for supply and a few days for shipment, I did not respond again. From one day to the next, my order on their site went from "being processed" to "being delivered" without even receiving a notice that it had left their warehouse. So I rewrote an email explaining that I had previously written that I was not home and as a response I received an email saying that they had sent the package and a summary of the delivery information. In the end I personally contacted PosteItaliane shipping service and they helped me with my order. 1001Hobbies LOW SERVICE!!!
Acquirente Verificato
purchased on 05/06/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry that the service did not live up to your expectations. We take note of your feedback. We currently do not have a service that allows you to delay the shipment of your package. We will try to find a way to do so. However, if you are absent at the time of delivery, the courier always offers you an option: a new delivery or delivery to a place near your home. Have a great day!
1
/5
★☆☆☆☆
The empty package arrived, and late too!
Acquirente Verificato
purchased on 17/05/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry to hear about this situation. We have forwarded the information to our warehouse to figure out what happened. I see that the refund has been made. We apologize once again.
5
/5
★★★★★
Very good correct shipment very well protected Good communication
Acheteur Vérifié
purchased on 21/05/2023
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5
/5
★★★★★
Good products
Acheteur Vérifié
purchased on 21/06/2023
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1
/5
★☆☆☆☆
Absolutely pitiful! Order placed in March and we are almost in July and still nothing has arrived!!!!!!
Comprador Verificado
purchased on 27/03/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for this situation. It turns out that one of the products was backordered. But I see that the order was shipped on June 23, so the package should not take long to arrive. Have a nice day.
5
/5
★★★★★
1001 had exactly what I was looking for.
Verified Buyer
purchased on 23/05/2023
5
/5
★★★★★
Very quick and efficient delivery considering delivered from Europe.
Excellent range of models. Item well packed. Will use again.
Verified Buyer
purchased on 20/06/2023
5
/5
★★★★★
Excellent service
Verified Buyer
purchased on 25/03/2023
5
/5
★★★★★
Perfect
Acheteur Vérifié
purchased on 16/05/2023
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5
/5
★★★★★
Complete and intact order delivered in a short time (less than 10g) taking into account that several products were not in stock at the time of my order. Very good!!! Completely satisfied!!!
Acquirente Verificato
purchased on 10/06/2023
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5
/5
★★★★★
Everything was uncomplicated, shipping was fast. Everything was perfect.
Verifizierter Käufer
purchased on 16/06/2023
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1
/5
★☆☆☆☆
The paint pack supplied bears no relation to the model. Customer service, perfectly aware of the problem (I'm obviously not the only one), pretended to ignore it: "it's a generic pack". As a result, I have to order other paints, certainly not from this site.
Acheteur Vérifié
purchased on 23/05/2023
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Answer from 1001hobbies
Hello, We thank you for your message, The accessory pack guarantees you to have the 6 main paintings related to the theme of your model. In addition to this we asked you to make a return, you refused, we see no errors on our part, Thanking you for your understanding.
5
/5
★★★★★
Good experience.
Comprador Verificado
purchased on 31/05/2023
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4
/5
★★★★☆
It wasn't packed very well, the box was too fragile, fortunately it didn't break.
Acheteur Vérifié
purchased on 14/06/2023
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4
/5
★★★★☆
The delivery time is on the long side. The article ordered meets the description.
Geverifieerde Koper
purchased on 30/05/2023
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3
/5
★★★☆☆
I am used to getting a date and a reasonable time period and that is seemingly only with additional charges no not that it can be delivered from a date
Geverifieerde Koper
purchased on 29/05/2023
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5
/5
★★★★★
Everything went great. Very fast delivery.
Verifizierter Käufer
purchased on 17/06/2023
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4
/5
★★★★☆
Careful shipping but a little long. Product conforms.
Acheteur Vérifié
purchased on 26/05/2023
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5
/5
★★★★★
Excellent i everything from ordering to shipping.Congratulations
Acquirente Verificato
purchased on 25/05/2023
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5
/5
★★★★★
You need to improve your delivery times so....embaucher!
Acheteur Vérifié
purchased on 18/06/2023
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5
/5
★★★★★
Very satisfied with my purchase. Highly recommended!
Verified Buyer
purchased on 01/06/2023
5
/5
★★★★★
Easy navigation of the site, and good reactivity of the staff to my errors, at the top.
Acheteur Vérifié
purchased on 16/06/2023
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3
/5
★★★☆☆
Everything went well when I ordered, but I was disappointed when I received it. All the safety labels are stuck on the reference of the paint cans. It's a shame to waste it like this, because your site is great.
Acheteur Vérifié
purchased on 31/05/2023
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3
/5
★★★☆☆
Order took a long time to arrive, but the package was well packed and the material was what I expected.
Acheteur Vérifié
purchased on 08/06/2023
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5
/5
★★★★★
It is the first time I order. I love it and will continue to order
Comprador Verificado
purchased on 12/06/2023
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5
/5
★★★★★
Very professional
Acquirente Verificato
purchased on 08/06/2023
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5
/5
★★★★★
Everything very correct. 100% satisfied.
Comprador Verificado
purchased on 22/05/2023
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4
/5
★★★★☆
A little long for shipping, but warned
Acheteur Vérifié
purchased on 30/05/2023
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