4.2/5
★★★★☆
based on 39181 reviews published

Latest customer reviews

5 /5
★★★★★

Since my order went through a French bank number, I did check 4 times to make sure it was the right one. Home delivery was first supposed to be during next Thursday. Quite unexpectedly, this became Saturday morning already! The contents of the box - I am also very satisfied with that.

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Geverifieerde Koper
purchased on 28/06/2023
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5 /5
★★★★★

Quick response. Good clientele. Thanks for the service. Mvg. Ruben

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Geverifieerde Koper
purchased on 05/06/2023
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5 /5
★★★★★

Perfect, nothing to complain about, top service

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Acheteur Vérifié
purchased on 02/06/2023
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4 /5
★★★★☆

Neatly delivered

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Geverifieerde Koper
purchased on 23/05/2023
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5 /5
★★★★★

OK GOOD PERFORMANCE

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Acheteur Vérifié
purchased on 09/06/2023
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5 /5
★★★★★

Very nice model and good functionality and well realized

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Acheteur Vérifié
purchased on 19/06/2023
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5 /5
★★★★★

Well taken care of, good guidance and handling

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Geverifieerde Koper
purchased on 14/06/2023
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5 /5
★★★★★

Excellent

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Acheteur Vérifié
purchased on 06/06/2023
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4 /5
★★★★☆

Impeccable goods, accurately packaged, only the shipping could be a little faster!

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Verifizierter Käufer
purchased on 24/06/2023
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5 /5
★★★★★

Very nice goodies! Fast delivery. Absolutely great! I will definitely be ordering from them again.

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Geverifieerde Koper
purchased on 31/05/2023
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5 /5
★★★★★

Appreciate the service and stock:)

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Verified Buyer
purchased on 06/06/2023
3 /5
★★★☆☆

Hello, Deadlines met, but you have to remove the label stuck on the pot, when it does not tear off, to get the number of the pot. When you order 3 Tamiya X1 pots and 3 X18 pots, you need a lot of patience...

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Acheteur Vérifié
purchased on 25/06/2023
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4 /5
★★★★☆

Delivery a little long, products in conformity, serious site qualitative products

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Acheteur Vérifié
purchased on 02/06/2023
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3 /5
★★★☆☆

Order June 1. Delivery June 29. That's just ridiculously long. Everything else is fine.

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Geverifieerde Koper
purchased on 01/06/2023
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3 /5
★★★☆☆

More than 6 weeks! Much too long! One more effort, thank you.

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Acheteur Vérifié
purchased on 11/05/2023
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5 /5
★★★★★

The order was perfect, well packaged, I had to wait because it was a pre-order, but it arrived earlier than estimated once it was shipped.

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Comprador Verificado
purchased on 03/06/2023
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5 /5
★★★★★

Nickel pro

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Acheteur Vérifié
purchased on 05/06/2023
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5 /5
★★★★★

Nickel

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Acheteur Vérifié
purchased on 30/05/2023
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2 /5
★★☆☆☆

Interlocutrice peu competente,et apparement peu impliqué avec les clients,pas motivé a chercher un peu...dommage.. mais j'ai trouvé mes helices tout seul au final....

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Acheteur Vérifié
purchased on 25/05/2023
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Answer from 1001hobbies
Hello, thank you for your message. I'm sorry if the person was unable to help you. I'll pass on the information to customer service. Anyway, thank you for your feedback and have a nice day.
5 /5
★★★★★

The company is very good at customer service

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Verified Buyer
purchased on 15/05/2023
4 /5
★★★★☆

Good

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Geverifieerde Koper
purchased on 05/06/2023
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3 /5
★★★☆☆

Nothing to say about this order. But for others, delivery times are too long.

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Acheteur Vérifié
purchased on 26/06/2023
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4 /5
★★★★☆

Bit slow in getting to me

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Verified Buyer
purchased on 27/05/2023
2 /5
★★☆☆☆

The order has taken a month to arrive.

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Comprador Verificado
purchased on 31/05/2023
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Answer from 1001hobbies
Hello, thank you for your message. Your comments are important to us. I see that indeed one of the products was on order and the shipment was in economy mode, which explains the longer delivery times. I am sorry that it did not live up to your expectations. Have a nice day.
4 /5
★★★★☆

I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).

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Acheteur Vérifié
purchased on 12/06/2023
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5 /5
★★★★★

Fast service and especially fast shipping in Canada

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Acheteur Vérifié
purchased on 19/06/2023
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4 /5
★★★★☆

A product was missing in the previous mailing. It was sent to me fairly expeditiously with no additional shipping charges

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Acquirente Verificato
purchased on 12/06/2023
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 24/06/2023
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5 /5
★★★★★

I don't have an opinion!

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Acheteur Vérifié
purchased on 22/06/2023
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4 /5
★★★★☆

How do I access my customer account?

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Acheteur Vérifié
purchased on 21/06/2023
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5 /5
★★★★★

Less well executed than their Japanese counterparts from the same brand.

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Acheteur Vérifié
purchased on 09/05/2023
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5 /5
★★★★★

Really amazing quality and shipping was fast, they had to pre order the item but everything was pretty fast. I just had to wait like a week after order to get the item shipped, and when they shipped it it came in like 2 days. Really fast, I highly recommend them️

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Verifizierter Käufer
purchased on 16/06/2023
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Answer from 1001hobbies
Hello, thanks a lot for your message! We're pleased to know everything went well. Have a great day!
5 /5
★★★★★

Excellent five star plus service, and product fine.

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Verified Buyer
purchased on 19/06/2023
2 /5
★★☆☆☆

Broken, bent goods....

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Verifizierter Käufer
purchased on 12/06/2023
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Answer from 1001hobbies
Hello, We thank you for this information and apologize. Please believe that this type of incident is very unpleasant for us. In order to clarify and resolve this incident, we ask you for photos ... we ask you for photos. We will get in touch with our supplier, to respond favorably to your request as soon as possible. In the expectation of your answer Sincerely [email protected]
5 /5
★★★★★

The truth is that I had a small inconvenience but otherwise everything was fine, very satisfied.

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Comprador Verificado
purchased on 09/06/2023
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4 /5
★★★★☆

Very long delivery times

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Acheteur Vérifié
purchased on 19/05/2023
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5 /5
★★★★★

Great quality and very unique military figures with great service.

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Verified Buyer
purchased on 17/06/2023
5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié
purchased on 21/06/2023
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1 /5
★☆☆☆☆

Nothing delivered yet.The order was May 10.The delivery has been on the way since May 22.Reply to my message about it sometimes taking longer.Haven't had a reply to my last message yet.Calling is often in vain.I know that because of a pre order I'm still waiting for.I'm really sorry I ordered here. So bad contact and so long in transit I do not even know if it arrives. I think the good resencies are deceitful when I came with difficulty to the bad I was shocked and I find it shameful that they do nothing about it. It's not that the delivery is cheap or something just more expensive than most. For me not understandable that a company does nothing about it. 1 star is 1 too many

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Geverifieerde Koper
purchased on 10/05/2023
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Answer from 1001hobbies
Hello and thank you for your message. We appreciate your feedback. I am really sorry that the situation occurred beyond our control: it seems that the product was misused. I see that a new order has been placed, but these are made-to-order products, so the wait is long. It is a series of bad coincidences, but I have notified customer service so that your case can be followed up carefully. Thank you very much for your patience
5 /5
★★★★★

Pre-ordered item, so I had to wait quite a while, but that was the deal. As soon as I got the e-mail saying that the parcel had left the warehouse, it didn't take me long to receive it. I thought I'd have to pay customs fees, but I didn't, so thank you very much!

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Acheteur Vérifié
purchased on 26/03/2023
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