English
★★★★☆
based on 39895 reviews published
Latest customer reviews
Great products arrived in a short time
Hello to you madam or sir thank you for the package of Lycoris Recoil they are both super cute
I received the ordered items well and the delivery went well
The different boxes of the package were crushed. Fortunately, the parts inside were undamaged. The bubble wrap protection is insufficient. Consider using cardboard packaging.
Thank you for your feedback. We are glad to hear that the parts arrived in good condition. We take note of your suggestion regarding the packaging and will work to improve our protection methods for your future orders.
Best regards,
The 1001hobbies team
I did not know 1001 hobbies. I bought on this site because the product I wanted was difficult to find in much more well-known places. The price seemed reasonable enough, the package arrived in a few days and in good condition. I would say it went quite well.
Thank you for your feedback! We are happy to know that you found the product you were looking for on 1001hobbies and that you are satisfied with the price and delivery speed. Your support is important to us and we hope to see you again soon!
Best regards,
The 1001hobbies team
I waited over 4 (four) months to receive what I requested and this was due to the omission of clearly indicating that one of the requested products was not available. Following this, due to my pressing inquiry, one of the two substitute products I requested, although present in the catalog, was not available. I won't add anything else except that I had to go personally to the courier because 'home delivery' was not included. I clicked on ONE star rating but for ME you are ZERO. I hope to not hear from you again unless you organize the presentation of product availability that you post for sale better.
Thank you for your feedback and we sincerely apologize for the negative experience you had with our service. Your dissatisfaction concerns us and drives us to improve. We are already working to ensure clearer communication about product availability and to optimize shipping management. We want to offer you a service that meets your expectations and hope to demonstrate our commitment to quality in the future.
Best regards,
The 1001hobbies Team
Superb service and fast delivery. Good communication on the ongoing steps. I will reorder on this site when the need arises again.
Fast delivery
At the top
Great price, product sent carefully and quickly. I recommend
Satisfied with my order and its tracking
Satisfied with the timing and traceability of the shipment.
Delivery arrived 3 months late and only after multiple attempts to contact on my part. Never again!!
we are sorry to hear that your experience did not meet your expectations. Your satisfaction is our top priority, and we take delivery delays very seriously. We promise to improve our service to avoid such situations in the future. Please do not hesitate to contact us directly if you need further assistance.
Thank you for your feedback.
Best regards,
the 1001hobbies team
Good
This is not the desired shade
The order took a long time to arrive, and the customer service was terrible. I have lost the desire to buy here again
We regret that your experience was not as expected. We appreciate your feedback and will work to improve our delivery times and customer service. We would love the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
After weeks of ordering not received my orders despite the request for deliveries to my door due to health problems
Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience did not meet your expectations. Your health and satisfaction are our priority, and we will immediately check the status of your order to resolve this issue. Please feel free to contact us directly for any assistance.
Best regards,
The 1001hobbies team
I only received the refund I requested within 24 hours of my order
Thank you for taking the time to share your experience. We understand your frustration regarding the refund and we want to reassure you: our team is doing its best to process all requests quickly. Please know that your satisfaction is our top priority. Do not hesitate to contact us directly so that we can resolve this issue as soon as possible.
Best regards,
The 1001hobbies team
Good delivery and product as described
I ordered 4 vinyl records and only received one. I wrote to all the emails they have and after 10 days I haven't received a response from any. A disaster. I do not recommend it at all
Thank you for taking the time to leave a review. We are sorry to hear that you have not yet received your order. We encourage you to contact our customer service to resolve this situation as soon as possible. Your satisfaction is our priority.
Sincerely,
The 1001hobbies team
Shipping was excellent. I'm a little disappointed the product box was opened and in poor condition. What I purchased was rare and an old production however, so that is a tradeoff.
Fast and really professional!
Speed and efficiency. Keep it up.
1001 hobby's has a large assortment for model builders and delivers quickly at a good price!
Hello all perfect
Very good. Order received quickly and in good condition. Very happy
Fast shipping and well-packaged parcel.
You need to be patient when ordering here. Exactly 2 months waiting for a game and in the meantime little or no meaningful communication. Not for me anymore.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to improve our communication and provide faster delivery. We hope to serve you better in the future.
Best regards,
The 1001hobbies Team
Very good
-
A part is defective, but great customer service so far.
Prices are sometimes slightly higher than other sites, but this is largely compensated by a choice and availability far superior to the competition. For online services and advice, nothing to say, it runs well, delivery times are correct with solid and careful packages.
EXCELLENT, EVERYTHING PERFECT
PAYING A LOT FOR A GADGET THAT IS ONLY WORTH 5 € ON TEMU WITH FREE SHIPPING
Thank you for taking the time to share your opinion. At 1001hobbies, we strive to select quality products and ensure impeccable customer service. We understand your concerns regarding the price and we are committed to offering you unique and reliable items. Please do not hesitate to contact us if you have any questions or suggestions.
Best regards,
The 1001hobbies team.
I am still waiting for a response regarding my email about the return of my order.
Thank you for your message and we apologize for this delay in response. Your satisfaction is our priority and we will look into your request immediately. Please do not hesitate to contact us again if needed.
Best regards,
The 1001hobbies team.
The stock management of 1001hobbies is disastrous. The ordered item was indicated as "in stock and shipped within 7 days". A few days after the order, 1001hobbies informs that their supplier is awaiting restocking of the item. Ah! There is indeed deception regarding the message displayed on the site. Fortunately, the item eventually arrived... but three months later, in February. It's a shame for a Christmas gift... No chance I will place a new order through this merchant site.
Thank you for your feedback and we sincerely apologize for the inconveniences encountered regarding stock management. Your experience is valuable to us and we take your comments very seriously in order to improve our services. We hope that, despite this setback, you will consider giving us a second chance in the future.
Best regards,
The 1001hobbies team
Nice team, well delivered but not reliable at all regarding the information on the site: The items are marked "In stock" and "Shipped within the day" --> Result Waiting for several weeks, but apart from that, it's ok
Order arrived late and incomplete, for the missing part I had to wait further delay and in the end the courier instead of delivering it to my home made me go pick it up at their place, making me lose more time. To be avoided, I will never buy from this site again.
Thank you for sharing your experience. We are sorry to hear that the order did not arrive as expected and that you encountered difficulties with the delivery. Customer satisfaction is a priority for us and we take every feedback seriously to improve our services. We hope to have the opportunity to serve you better in the future.
Best regards,
The 1001hobbies team
Product as described but deadlines not respected. Displaying as in stock to mean it is in stock with the supplier is misleading. Better to order directly from the supplier, it’s faster.
Thank you for your feedback. We are pleased to hear that the product meets your expectations, but we are sorry to learn that the delivery times did not meet your expectations. Your comment about stock display is relevant and we will take it into account.
Received my order, all glass containers and none of them were wrapped in any sort of protective wrap. One bottle was received broken with the contents all over the inside of the package. I have written many emails trying to get in touch with someone to correct the problem. Only one correspondence and problem still not solved. Waiting to here back, it’s been a couple of weeks already
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the packaging of your order. Your experience is important to us, and we are committed to resolving this issue promptly. Please provide your order details via direct message, and we will ensure that you receive the assistance you need.
Best regards,
The 1001hobbies Team