/5
★★★★☆
based on 36864 reviews published
★★★★☆
based on 36864 reviews published
Latest customer reviews
3
/5
★★★☆☆
Crushed carton (fortunately no apparent damage to contents). Wouldn't it be possible to note "FRAGILE" on the carton so that the carrier doesn't crush it with heavy goods?
Acheteur Vérifié
purchased on 20/05/2023
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4
/5
★★★★☆
Apart from the very long delivery time, I have nothing to complain about. Thank you
Acheteur Vérifié
purchased on 04/06/2023
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5
/5
★★★★★
Everything arrived perfect and very fast
Comprador Verificado
purchased on 29/05/2023
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4
/5
★★★★☆
Product quality and price good, delivery service not very fast
Comprador Verificado
purchased on 26/05/2023
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5
/5
★★★★★
WARNING; This company is NOT in the UK. They are in FRANCE. They also work with suppliers so they don’t have stock on site, you have to wait 2-3 weeks for it to be delivered to them, and then they send it to you. I also got collared for a £90 customs charge. The site is NOT clear at all. Everything is .co.uk or a uk based phone number.
That said, the prices are fabulous, any communication on my part was responded to promptly (even on the phone) and the lady I spoke to (I assume it is the same person) was lovely every time even though I likely drove her mad with my worries. Packages arrived VERY quickly once dispatched (one was delayed, annd even that was sent sooner than the ETA they gave me) and they were all packed nicely. I would definitely use again now I know what to expect. Fully recommend.
Verified Buyer
purchased on 31/05/2023
4
/5
★★★★☆
Helicopter received on time. Main rotor not working. No reply to e-mail sent a week ago. Unreachable by phone. ... I'll e-mail again.
Acheteur Vérifié
purchased on 29/05/2023
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5
/5
★★★★★
Very good quality products that I would recommend.
Acheteur Vérifié
purchased on 04/06/2023
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5
/5
★★★★★
Excellent service
Verified Buyer
purchased on 07/05/2023
5
/5
★★★★★
Good experience delivery a little long but for a pre-ordered product, I recommend
Acheteur Vérifié
purchased on 11/02/2023
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5
/5
★★★★★
Anytime that I've ordered from this site I've gotten exactly what I ordered and on time. It's always good quality and they have a very large selection. I love it
Verified Buyer
purchased on 31/05/2023
5
/5
★★★★★
Nothing to say, as described. A very nice model.
Acheteur Vérifié
purchased on 03/06/2023
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4
/5
★★★★☆
Better care should be taken in packaging for shipping.
Acquirente Verificato
purchased on 29/05/2023
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1
/5
★☆☆☆☆
I have already expressed my opinion on this subject, >5 weeks deliveries + missing items + packaging of paint pits loose in the box + lid of a broken can.... Very very dissatisfied... No longer trust your site
Acheteur Vérifié
purchased on 05/05/2023
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5
/5
★★★★★
Good transaction. No complaints.
Acheteur Vérifié
purchased on 25/05/2023
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5
/5
★★★★★
A practical, easy-to-use site.
Acheteur Vérifié
purchased on 19/05/2023
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5
/5
★★★★★
Well organized.
Acheteur Vérifié
purchased on 28/04/2023
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4
/5
★★★★☆
Good buying experience except for the package which was badly packed.
Acheteur Vérifié
purchased on 01/06/2023
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5
/5
★★★★★
Great product availability, great prices, hyper-speed delivery.
Acquirente Verificato
purchased on 06/06/2023
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5
/5
★★★★★
Delivery in 3 days, perfect, model well packaged
Acheteur Vérifié
purchased on 07/06/2023
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2
/5
★★☆☆☆
Package crushed and perforated because no outer cardboard to protect the model
Acheteur Vérifié
purchased on 07/06/2023
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Answer from 1001hobbies
Hello, Thank you for your message. Could you please send us photos of the damage to the following address? [email protected] Upon receipt we will make a commercial gesture.
5
/5
★★★★★
Everything worked out great
Verifizierter Käufer
purchased on 31/05/2023
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5
/5
★★★★★
I have ordered several times from 1001 Hobbies and have always been satisfied. All items were delivered.
Verifizierter Käufer
purchased on 31/05/2023
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5
/5
★★★★★
Very easy to navigate, so very easy to choose.....The rest is the same. Don't change a thing....
Acheteur Vérifié
purchased on 07/06/2023
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4
/5
★★★★☆
,,,,
Comprador Verificado
purchased on 17/05/2023
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2
/5
★★☆☆☆
Very slow and expensive shipping, the tracking did not say anything. The truth is that I will avoid buying here just because of how bad the shipping is, it is not worth it when other stores have better stock and shipping.
Comprador Verificado
purchased on 05/05/2023
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Answer from 1001hobbies
Hello, thank you for your message, which is very important to us. We apologize for the long delay. I see that you have chosen a low cost delivery method, which explains the longer delivery times. We will consult with the courier company to see if we can avoid these delays in the future. Have a nice day.
5
/5
★★★★★
Very good
Verified Buyer
purchased on 02/05/2023
5
/5
★★★★★
I ordered the Huey model not directly from 1001 Hobbies, but they were the dealer that sent the kit to me. The process was good, I received all the purchase, shipment and delivery status info inns timely fashion. I would rate them highly for their service.
Verified Buyer
purchased on 21/05/2023
5
/5
★★★★★
Very happy with my purchase of a loungefly bag, came in wonderful condition and a beautiful bag at a very good price, will definitely recommend them to anyone and will definitely buy from them again, thankyou for the wonderful service.
Verified Buyer
purchased on 29/05/2023
5
/5
★★★★★
Large selection of decals. Great customer service and quick shipping.
Verified Buyer
purchased on 29/04/2023
2
/5
★★☆☆☆
I had to wait a long time and a box was missing in the package....
Acquirente Verificato
purchased on 11/04/2023
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Answer from 1001hobbies
Hello, thank you for your important message. We are very sorry for this situation: I see that the necessary steps have been taken to return the missing product. Please do not hesitate to write to us again at [email protected] if you have any questions. Thank you for your trust and have a good day.