Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
All reviews
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Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/08/2023
Usually everything usually goes well, but in this last order I ordered two units of the same display case. They sent me only one of them in a separate package from the rest of the order and they didn't know anything about the other one. About a month ago I contacted them to see how we could solve it, they told me that the amount would be credited to my account and to this day they still don't know anything.
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Armand R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Very good site on which I managed to find parts for my old scale models dating from the 80s.
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Melanie T.
Rating: 1 out of 5
following a purchase from 08/09/2023
Contacted via email via customer service to ask where the item is I didn't know it had to come from France but then you get such a blunt and rude response . I have pointed out to them that I am not enamored with their response . So would like to file a complaint at this point!
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Marco F.
Rating: 5 out of 5
following a purchase from 16/08/2023
I had a few problems because the glue bottle had the cap unscrewed and was therefore almost completely empty. But hey, that can happen. But the 1001hobbies after-sales service made all the difference! I contacted them and within a day they sent me a new bottle of glue as a replacement! Honestly top of the range service, bravo!!!!
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Bill K.
Rating: 5 out of 5
following a purchase from 24/08/2023
I am. Dry pleased with the products 1001 Hobbies offers, not only the variety but the fair price for their products. Also the updates concerning the status of the order. The postage cost is comparable to some of the US suppliers. I have passed along your name to my model club.
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Dieter F.
Rating: 5 out of 5
following a purchase from 31/08/2023
Reliable delivery, well and sustainably packaged.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 31/07/2023
And it is easy to make the order the delivery was a little long but maybe because there were ferries the sto is good
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Jean-Claude S.
Rating: 5 out of 5
following a purchase from 05/09/2023
Package received on time and in good condition, I already have a few models in mind that I'm interested in and I'll be sure to come back and see you. I'll be recommending your site to model makers.
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Nicola T.
Rating: 5 out of 5
following a purchase from 02/09/2023
Service was excellent but delivery was a bit slow .
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angelo M.
Rating: 2 out of 5
following a purchase from 28/08/2023
Packaging not complete with the necessary coloring as described in the product presentation
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André S.
Rating: 4 out of 5
following a purchase from 04/09/2023
Why these systematically announced delays in order preparation?
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Massimo D.
Rating: 5 out of 5
following a purchase from 22/08/2023
Well-organized and easy-to-navigate website, on-time delivery, top-notch quality of material supported by prompt assistance to customer needs. Satisfied with the transaction.
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Marcel-Gaston F.
Rating: 3 out of 5
following a purchase from 29/08/2023
The delivery time was too long. In addition, my shipped order is incomplete. I am very disappointed.
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Jose Manuel M.
Rating: 1 out of 5
following a purchase from 05/08/2023
On August 5th I placed an order for Evergreen paints and squares. Does anyone think I would have done it if I had known it was going to arrive on September 13th? The shipment must have been sent by turtle courier, it took 10 days for the package to arrive in Paris to Spain. It took 10 days for the package to get from Paris to Spain. I don't think I will ever buy from them again.
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Tommaso M.
Rating: 1 out of 5
following a purchase from 28/08/2023
First and last time I order on this site
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Gerard S.
Rating: 5 out of 5
following a purchase from 28/08/2023
order well handled and adequately informed about status and shipment
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 16/08/2023
The order took a long time to arrive
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Mateusz B.
Rating: 4 out of 5
following a purchase from 14/08/2023
It took a long time to reach me.
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 07/08/2023
Very serious arrived on time
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David M.
Rating: 3 out of 5
following a purchase from 29/08/2023
Doesn’t provide tracking information. No credible ETA. Took a long time to get here.
Won’t be doing business with them again.
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Erick W.
Rating: 5 out of 5
following a purchase from 10/09/2023
very good, efficient and fast.
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Kevin S.
Rating: 5 out of 5
following a purchase from 09/09/2023
I was afraid of receiving my order damaged, because the cardboard Star Wars figurine is fragile, but I received my figurine in perfect condition! And I'm very happy with it. I'm even going to place 2 more orders with you. The price is right and delivery times are very fast. So thank you very much. All the best. S.Kevin. P.S.: Please keep up the good work and always use cardboard packaging.
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Robert S.
Rating: 2 out of 5
following a purchase from 05/09/2023
Perfect delivery, but the product is not very efficient and fragile. I would not use it again.
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zora G.
Rating: 3 out of 5
following a purchase from 28/08/2023
The plush is perfect but the delivery needs to be improved. I received my parcel 1 month and a half after ordering it.
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Jimmy C.
Rating: 5 out of 5
following a purchase from 07/09/2023
Very good
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MIGUEL F.
Rating: 5 out of 5
following a purchase from 02/09/2023
Everything was perfect. The shipping was fast and the package and its contents were in perfect condition. I actively recommend 1001hobbies.
Delivered quickly, everything was included only the box of the Gundam kit had some damage.
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rodolphe W.
Rating: 4 out of 5
following a purchase from 08/09/2023
package received, but a little late, box a little crushed, saw sent in a bubble letter, and sent by world relay, either and Normally correct, and that now there should be no problem, ro your customer.
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Johan M.
Rating: 3 out of 5
following a purchase from 09/09/2023
Received everything well packaged though. But find the delivery terms time quite long.
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jacky G.
Rating: 4 out of 5
following a purchase from 01/09/2023
A good follow-up of my parcel moreover a good packing for the protection of my order nothing to say.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/08/2023
Very good site with a wide selection.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/08/2023
Tope
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
Great! Item conforms to specifications! Super well packed! Customer service responds very quickly! Perfect, nothing to say!
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Pierre R.
Rating: 5 out of 5
following a purchase from 25/08/2023
Very good
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Patrick M.
Rating: 2 out of 5
following a purchase from 08/09/2023
Wrong driver and 1 parcel missing
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/08/2023
Always present and available, even in difficult times
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/08/2023
Very satisfactory
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