Customer reviews of 1001hobbies

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Christine M.

Rating: 4 out of 5

Published on 07/09/2023 à 15h13 following a purchase from 19/08/2023

The delivery took quite a long time. The products were as expected and very good!

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Thierry R.

Rating: 5 out of 5

Published on 07/09/2023 à 14h29 following a purchase from 30/08/2023

Last delivery was very fast, 2 days after placing the order! The parcel was missing a small pair of pliers which must have slipped out of the packaging during preparation. I sent an e-mail to let them know, and a few days later I received the pliers. Very cooperative, serious staff - nothing to say Bravo!

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Marangoni M.

Rating: 3 out of 5

Published on 07/09/2023 à 13h15 following a purchase from 26/08/2023

Only I thought it would come to me from Italy instead of France, but some Italian sellers especially if not from my area, they take longer....

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Raúl H.

Rating: 5 out of 5

Published on 07/09/2023 à 11h18 following a purchase from 29/08/2023

Everything perfect and very fast, the package arrived ahead of time and in perfect condition, now I just have to test the RC car, if there was anything I would contact them, but otherwise 10.

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Verified Buyer

Rating: 5 out of 5

Published on 06/09/2023 à 21h53 following a purchase from 02/08/2023

easy to use site .

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Rene C.

Rating: 4 out of 5

Published on 06/09/2023 à 17h07 following a purchase from 26/08/2023

Does not correspond completely to the photo in the ad.

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Comprador Verificado

Rating: 5 out of 5

Published on 06/09/2023 à 10h48 following a purchase from 20/08/2023

Totally correct, always accurate

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Verifizierter Käufer

Rating: 1 out of 5

Published on 05/09/2023 à 18h19 following a purchase from 28/08/2023

Did not receive my package (it was shipped to Germany with LaPoste, where can that be?) no response to the support ticket , no one answers the phone.... never buy anything from here again!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 05/09/2023 à 17h11 following a purchase from 02/08/2023

total satisfaction

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Verified Buyer

Rating: 2 out of 5

Published on 05/09/2023 à 16h19 following a purchase from 08/08/2023

The product arrived 15 days later than the originally agreed-upon delivery date. Unfortunately, they didn't proactively notify me about the delay or offer an alternative solution. I had to initiate contact with them to inquire about the reason for the delay, and their responses were consistently vague. The items I purchased were intended as a birthday gift for a family member, but I was unable to give them on time due to this delay.

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Comprador Verificado

Rating: 5 out of 5

Published on 04/09/2023 à 16h39 following a purchase from 17/08/2023

Perfect web browsing, shipping by mail a little late due to mail and orders I have made both online and by phone perfect.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/09/2023 à 11h14 following a purchase from 12/08/2023

Parcel well protected not damaged and delivered very quickly I recommend

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Acheteur Vérifié

Rating: 5 out of 5

Published on 04/09/2023 à 11h03 following a purchase from 23/08/2023

Well received the entire order, however, the package was vandalized during the trip, but nothing is missing. 1001 hobbies was informed of this vandalism by telephone. The parcel was cut on the bias from one corner to the other with a cutter. Best regards. M.GUILBON

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Comprador Verificado

Rating: 1 out of 5

Published on 04/09/2023 à 10h37 following a purchase from 31/07/2023

My experience was quite bad. Before buying the product I asked for information to make sure, in addition to taking time to satisfy the mail since by phone impossible, they tell me one thing and then send another (I have it all in writing).
They take a long time to serve order and now to return a thousand laps since obviously they have not sent me what they said it was .... sorry but in my case I can not say anything good about them.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 04/09/2023 à 08h23 following a purchase from 22/08/2023

Shipping can sometimes take a while but overall very happy

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/09/2023 à 23h37 following a purchase from 26/08/2023

After-sales service not really responsive for me

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Response from 1001hobbies Published on 25/10/2023

Hello Sir, Thank you for taking the time to let us know what you think of our customer service. We're sorry, but you placed your order on Saturday evening at 22:18. You sent us an email on August 27 09:57 (Sunday, to ask us to cancel....). We're sorry we didn't have time to cancel your order, but please understand that Monday is often the busiest day for customer service. Thank you for your understanding. Sincerely, 1001hobbies

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Acheteur Vérifié

Rating: 2 out of 5

Published on 03/09/2023 à 22h27 following a purchase from 11/08/2023

1 month delivery or almost ...

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Acquirente Verificato

Rating: 5 out of 5

Published on 03/09/2023 à 19h59 following a purchase from 21/08/2023

Super stocked store with really good prices and excellent communication!!! Super recommended!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2023 à 19h58 following a purchase from 25/08/2023

Everything is perfect! Fast delivery and very well packaged. I recommend this site!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2023 à 17h44 following a purchase from 30/08/2023

Everything was in order. I am very satisfied

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2023 à 17h38 following a purchase from 22/08/2023

Well received very well amballer thank you all

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Geverifieerde Koper

Rating: 5 out of 5

Published on 03/09/2023 à 16h49 following a purchase from 22/08/2023

As always. Delivery times are met. The goods are packed with extreme care. It is a pleasure to order from them. Thanks for that.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2023 à 16h41 following a purchase from 29/08/2023

Fast delivery and package in perfect condition

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Acquirente Verificato

Rating: 5 out of 5

Published on 03/09/2023 à 15h57 following a purchase from 20/08/2023

I am simply satisfied, from communication ,to the timing of delivery.I am also pleased with the seriousness shown. Five stars well deserved!!!

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2023 à 15h23 following a purchase from 11/08/2023

Very good

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Acheteur Vérifié

Rating: 5 out of 5

Published on 03/09/2023 à 14h50 following a purchase from 30/08/2023

Fast delivery and wide selection.

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/09/2023 à 13h56 following a purchase from 16/08/2023

I ordered some paints, which were available at the time I placed the order, the shipment was delayed because 1 then 2 items were missing, so the shipment took a long time, but was still well packaged, except that, I don't know why, they stuck labels on the paint cans, and it was no longer possible to read the reference, so yes, I know the difference between white and black, but I ordered several shades of brown, and frankly I'm having trouble finding the right references, even with a color chart, I would have bought 1 time from them

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Response from 1001hobbies Published on 25/10/2023

Hello Sir, We're passing this information on to our suppliers right away, as we've been informing them of this problem several times now. Unfortunately, these are mandatory standards, which is why it's complicated to have them changed! We apologize for the inconvenience. Please accept our sincere apologies. Good day 1001Hobbies

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Acheteur Vérifié

Rating: 1 out of 5

Published on 03/09/2023 à 12h22 following a purchase from 18/08/2023

Crazy site and they made a mistake in the delivery address. Very bad store to flee from....

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Response from 1001hobbies Published on 25/10/2023

Hello Sir, We are not responsible for the information you provide on the site when placing your order. The addresses are transmitted to our logistics depot as they are, and we do not change anything. We would like to thank you for your very useful opinion, which helps us to improve the quality of our site every day! @soon at 1001hobbies.

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Acheteur Vérifié

Rating: 4 out of 5

Published on 03/09/2023 à 10h41 following a purchase from 02/08/2023

colli well received

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Geverifieerde Koper

Rating: 5 out of 5

Published on 02/09/2023 à 21h54 following a purchase from 11/08/2023

My girlfriend LOVES the bag lmao the Eevee one. Was well made

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Verified Buyer

Rating: 5 out of 5

Published on 02/09/2023 à 21h35 following a purchase from 27/08/2023

All products arrived on time, complete and well packaged. I have found my new online model supply store

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/09/2023 à 21h03 following a purchase from 01/08/2023

Very good site ordered fast I recommend

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Verifizierter Käufer

Rating: 3 out of 5

Published on 02/09/2023 à 17h17 following a purchase from 25/08/2023

The gift wrapping leaves a lot to be desired.you could make more effort if you have to pay for it.had to repackage it looked impossible.

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Verified Buyer

Rating: 4 out of 5

Published on 02/09/2023 à 17h11 following a purchase from 22/08/2023

My delivery was meant to come in between the 26-29th but came the 30th other than that good company

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Verified Buyer

Rating: 5 out of 5

Published on 02/09/2023 à 15h39 following a purchase from 06/08/2023

Very helpful over the phone, very good communication via e-mail, great prices. My order arrived very well packaged and on time. Bravo

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/09/2023 à 15h28 following a purchase from 27/08/2023

Everything is perfect, delivery is fast and conforms to my order.

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Comprador Verificado

Rating: 5 out of 5

Published on 02/09/2023 à 15h13 following a purchase from 20/08/2023

The delivery has been delayed6 a few days because of the post office, otherwise the order was very good and the customer service very good.

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Geverifieerde Koper

Rating: 4 out of 5

Published on 02/09/2023 à 15h12 following a purchase from 23/08/2023

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Acheteur Vérifié

Rating: 4 out of 5

Published on 02/09/2023 à 15h09 following a purchase from 21/08/2023

Hello, I was pleasantly surprised to have the 3 steel pigments. One steel pot was broken but I'm not complaining! Thank you.

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Acheteur Vérifié

Rating: 5 out of 5

Published on 02/09/2023 à 10h52 following a purchase from 30/07/2023

Just what I needed.

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