4.2/5
★★★★☆
based on 37924 reviews published

Latest customer reviews

5 /5
★★★★★

Nickel

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Acheteur Vérifié
purchased on 13/01/2023
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5 /5
★★★★★

Good clear website with large assortment

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Geverifieerde Koper
purchased on 30/12/2022
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1 /5
★☆☆☆☆

Delivery was ok and quick. Unfortunately, it was not clear in the description that the GAME IS IN FRENCH and so it was returned. I have already sent 3 emails to the addresses given as I have sent the game back and I would like a confirmation of the refund of my money. I also sent the successful DPD tracking delivery. No answer or the same within 10 working days !!! Therefore, I would rather look for another provider where the customer service etc. works!

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Verifizierter Käufer
purchased on 04/01/2023
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Answer from 1001hobbies
Hello, thank you for your message, which is very important to us. We are terribly sorry for this situation. Indeed, we have just seen that some games do not include information about the language. We will change this as soon as possible to prevent this from happening again. In the meantime, we would like to apologize to you again. Have a nice day.
5 /5
★★★★★

Zeer correct

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Acheteur Vérifié
purchased on 14/01/2023
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5 /5
★★★★★

Products always sent very quickly, parcels neat and secure.

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Acheteur Vérifié
purchased on 16/01/2023
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4 /5
★★★★☆

Good selection of items, but lax shipping responsiveness and poor packaging.

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Verified Buyer
purchased on 16/12/2022
5 /5
★★★★★

Good service

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Geverifieerde Koper
purchased on 03/01/2023
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5 /5
★★★★★

From France. Order arrived complete. Am very pleased. Many thanks.

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Verified Buyer
purchased on 27/10/2022
3 /5
★★★☆☆

Overall a good experience. My only concern was the manner in which the item was packaged. It was not in a box, it simply had bubble wrap around it. To travel the distance it did without proper packaging is risky. Also the item could be plainly seen through the bubble wrap. I don't want my purchases visible to those who have no need of seeing it.

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Verified Buyer
purchased on 06/01/2023
1 /5
★☆☆☆☆

Not happy as emailed to cancel order 4 hours after ordering and was told it couldn’t be cancelled as it had been posted already. Can’t send back as will cost to much.

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Verified Buyer
purchased on 11/12/2022
Answer from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We're terribly sorry to hear your customer experience was not satisfactory. Once the package is sent, we indeed cannot stop it and take it back 🙁 Have a great day, https://www.1001hobbies.co.uk/
5 /5
★★★★★

Site easily navigated, materials sought were available, shipping speed was very good, especially as material was being shipped across the Atlantic. Packing was good, materials arrived in great shape. Prices were reasonable, material descriptions were generally good, although sometimes a little vague on applications.

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Verified Buyer
purchased on 05/01/2023
4 /5
★★★★☆

Not really a problem per se. It would be nice if they gave package tracking information or an easier way to check on your order. Placed an order and I don't think I even got a confirmation email. No way to track order or arrival date. My order just showed up one day. Before it arrived, I was half afraid that I had been scammed.

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Verified Buyer
purchased on 06/01/2023
4 /5
★★★★☆

Good prices, fairly prompt dispatch.

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Verified Buyer
purchased on 11/01/2023
1 /5
★☆☆☆☆

Ordered on 5/12, got it delivered after christmas

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Verified Buyer
purchased on 05/12/2022
Answer from 1001hobbies
Hello, Thank you for your comment. We regret this incident beyond our control and apologize to you. The package was sent right away, but the delivery took quite some time as the holidays were approaching. Have a great day, https://www.1001hobbies.co.uk/
3 /5
★★★☆☆

Ordered in early December but didn't arrive in time for Christmas. Probably mostly down to UK border chaos though and not your fault.

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Verified Buyer
purchased on 04/12/2022
5 /5
★★★★★

It arrived quickly, I found and bought in this model store the TT02 of Tamiya only for the beautiful body of the legendary subaru99 body to keep it only for display

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Acquirente Verificato
purchased on 23/12/2022
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4 /5
★★★★☆

At the beginning only, already some difficulties but very handyman I circumvent the obstacles I continue

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Acheteur Vérifié
purchased on 13/01/2023
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5 /5
★★★★★

Super fast shipping

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Acheteur Vérifié
purchased on 06/01/2023
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5 /5
★★★★★

Well-stocked site with plenty of choice at reasonable prices.

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Acheteur Vérifié
purchased on 05/01/2023
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4 /5
★★★★☆

No problem

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Acheteur Vérifié
purchased on 12/01/2023
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5 /5
★★★★★

Professional, fast and friendly

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Acheteur Vérifié
purchased on 23/12/2022
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3 /5
★★★☆☆

Late delivery

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Comprador Verificado
purchased on 29/12/2022
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5 /5
★★★★★

Very satisfied with my purchase! Thank you very much.

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Acheteur Vérifié
purchased on 07/01/2023
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5 /5
★★★★★

Good service

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Geverifieerde Koper
purchased on 12/01/2023
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4 /5
★★★★☆

Nothing to report

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Acheteur Vérifié
purchased on 06/12/2022
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5 /5
★★★★★

Very prompt service with clear information throughout the delivery. You have made my grandson very happy, thank you.

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Verified Buyer
purchased on 11/01/2023
5 /5
★★★★★

Good value for money and impeccable service; I recommend it.

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Acheteur Vérifié
purchased on 03/01/2023
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4 /5
★★★★☆

Excellent service and quick delivery

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Comprador Verificado
purchased on 21/12/2022
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5 /5
★★★★★

Everything perfect

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Comprador Verificado
purchased on 11/01/2023
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5 /5
★★★★★

Item of Liam funko pop was only available on this site. Was kept up to date on order right till delivery. Nicely packaged. Happy with order.

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Verified Buyer
purchased on 28/12/2022
5 /5
★★★★★

Super

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Geverifieerde Koper
purchased on 14/12/2022
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2 /5
★★☆☆☆

Ordered in early November and did not get in until late Dec . Had to contact myself for more info about it.

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Geverifieerde Koper
purchased on 06/11/2022
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for the unacceptable delays. We have taken measures to ensure this does not happen again. Have a great day.
2 /5
★★☆☆☆

The model looks nice but there was a referencing error: a letter error in the name of the bike so that the one I received wasn't the one named on the site. As I don't know anything about bikes, I didn't realize it, but it spoiled my gift. I would not recommend

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Acheteur Vérifié
purchased on 14/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. Could you please send us (if you haven't already done so) photos of the box in question by e-mail to [email protected], so that we can pass on the information to the supplier? Many thanks! We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Always great fast delivery. Thank you

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Acheteur Vérifié
purchased on 08/01/2023
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4 /5
★★★★☆

No incidents.

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Comprador Verificado
purchased on 25/12/2022
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5 /5
★★★★★

Everything is perfect, the choice, the prices and the after-sales service, bravo!

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Acheteur Vérifié
purchased on 26/12/2022
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1 /5
★☆☆☆☆

Problem of delay in the order I wanted to cancel impossible to joindres I received the product 2 months after whereas I did not need it any more to disadvise

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Acheteur Vérifié
purchased on 30/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're terribly sorry, but our customer service team is available by phone or e-mail at [email protected]. I see that Mondial Relais did indeed take some time to deliver your order. Once again, we apologize for this incident, which was beyond our control: I think the network must have been overloaded during the holiday season... We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

High port charges

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Acheteur Vérifié
purchased on 12/01/2023
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3 /5
★★★☆☆

No problems in particular with the delivery and quality of the products, however, stickers were applied to the Tamiya cans that cover the label preventing the product's technical specifications from being read correctly.

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Acquirente Verificato
purchased on 09/01/2023
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5 /5
★★★★★

Fantastic in all areas - top service - thank you very much!

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Geverifieerde Koper
purchased on 27/12/2022
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