Reviews 1001hobbies

Inadequate packaging, ruined the decals making them partially unusable. When ai ships a sheet whether decals or stickers, it must be sandwiched at least between two thick cardboard planes that stiffen and protect. Not a spring envelope. 20€ between shipping and product, €12.90 of product, and it is partially unusable. Improve the packaging.

Delivery time could be improved .

Everything is fine

Very slow

Good product, prompt delivery!

Good experience. No problems with any order. The only thing is the time it takes to arrive. But it is understandable

Very good, impeccable service, careful and attentive. I recommend it!

Package received quickly and completely. But inoperative soap for replacement of a can of paint received dry, despite good telephone reception of promise to send, and follow-up e-mail without follow-up.

Ales best, exactly what I was looking for

Very pleased with my purchase very reliable

Very good site with the largest number of references, but some products are a little more expensive than other sites.

Delivery of item from order date took 20 days - and this is not clear when ordering. However - the 1001 Hobbies customer service team did answer on email all my questions regarding delivery. UPS did deliver on agreed date and 1001Hobies do keep feeding you delivery information, (as do UPS). The item was safely delivered and overall I'm happy with 1001Hobbies.

Everything perfect!!! It took a while to arrive because it was not yet out, the shipment was very fast and the figure arrived in perfect condition.

Good selection. Decent shipping times.

The service is good, the delivery followed.

Fine

Everything is well done and practical!

Order arrived on time

The delivery contained the products ordered, in the quantities specified. Delivery took a few days longer than originally planned.

Super fast delivery

Very well packaged and received

Very fast, nothing to complain about

Everything was okay. I just found the shipping costs a bit high.

Very good offer, rare specimens available, excellent service.

I found a lot of choice, especially products that were not even present on other platforms.... I ordered a set that was going to arrive at the end of May, instead it was delivered almost 3 weeks earlier.

Fast and good prices.....All Bravo !!!

Huge assortment woth low prices

Fine paint

Speed and efficiency I absolutely recommend

Package arrived fine.

Very good service, had what I needed when nobody else did.

The ability to communicate with the customer in their language and with accuracy on delivery of the product ordered is paramount in this business that crosses oceans and languages. The products selected had either one or two weeks for delivery for each. I totally understand wanting to ship the whole thing as ONE shipment vice more than one plus waiting for all products to arrive at your place to ship as one package...BUT this was never communicated to the customer. Nor did the package tracking ability work, once the package arrived in the customers country. Your "expected delivery" was April 25th (well after two weeks) yet it didn't show up, unannounced (and I was on travel) until March 2nd. I asked twice via email what the status of this shipment was and your replies never clearly answered said questions, only said you were "sorry". I just wanted to know when to expect this, track its delivery and ensure it wouldn't sit on my porch or mailbox for days until I got home as I wold have made arrangements for its pick-up. I did get an email from you saying it was delivered (which it was) when I was 2500 miles away from home... I like your product selection and your prices were reasonable. If you can better address the above, you will have a fine company to order from.

Very nice, quality puzzles. There is a lot of choice of products.

Good product

The precise search is a little complicated, but the number of references is gigantic, making it difficult to find what you're looking for quickly.

Perfect thanks

Lots of choice and prices ok delivery takes too long

Delivery times too long.

Site navigation great ,delivery great (although sometimes some products then become unavailable so it takes a while to fix )customer service could improve.

Great goods, fast delivery, everything OK