English
★★★★☆
based on 40270 reviews published
Latest customer reviews
First of all, contrary to what I had read, this company is not a scam. I had placed a large order and everything was delivered. The only problem is that they are restructuring and response times are longer due to a telephone standard being completely reorganized. But if you contact by email, you get responses and proper follow-up. They exchanged a box for me that the producer was taking an infinite time to provide. I give 4 stars for the absent telephone standard for now.
Thank you very much for your review and constructive comments. We are delighted to learn that your order was successfully delivered and that you appreciated our follow-up by email. We understand that response times can be frustrating during this restructuring period, and we are actively working to improve our telephone service. Your feedback is valuable and helps us to improve.
We hope to see you again soon at 1001hobbies!
Best regards,
The 1001hobbies team
Doing what they promise
Package shipped quickly, correct price. However, I bought paint (4 Humbrol oil and 1 Humbrol water it seems.) And the last one was slightly dry. Otherwise, nothing to complain about (4.5/5) I would say.
Already has taken a month, and order hasn't even been shipped.
Thank you for your feedback. We sincerely apologize for the delay in processing your order. Please be assured that we are working diligently to resolve this issue and will keep you updated on the status of your shipment. Your patience is greatly appreciated.
Best regards,
The 1001hobbies Team
Almost everything was ok. Except for the fact that an entire month elapsed between asking and receiving
Excellent service, very happy with my purchase.
Missing items upon receipt of the order. No response from customer service following my complaint made 2 weeks ago
Delivery times too long and not respected I will not order from you again. Lack of seriousness and late response to my request.
Package shipped on time and arrived regularly.
Great fast and problem-free transaction.
Very satisfied with the site and my purchase
Not clearly indicated that they are French, sending French-language articles that are nowhere to be traced and then making it difficult about returns.
Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. We strive to provide clear information about our products and services. Your comments are valuable to us, and we will use them to improve our communication. If you have further questions or comments, we are happy to assist you.
Best regards,
The 1001hobbies Team
Very fast delivery and model at a good price. I will continue visiting your website waiting to see some new model that I like.
Everything is always perfect.
A pre-order for Saint Seiya blockees that went very well.
Very serious and solvent company with the countless model makers who enjoy their products. We are in very good hands!! Thank you, 1001
Very satisfied. I will recommend without delay. Thank you and compliments.
The models are perfectly finished with very high quality. The problem is that the site shows models that I ordered which are delivered as a construction kit instead of assembled. That is something completely different.
Very bad experiences with this brand... Never again... A brand that practices forced sales and is more than borderline regarding consumer rights. Order shipped after several cancellation requests that went unanswered.
We are sincerely sorry to hear that your experience with 1001hobbies did not meet your expectations. Your feedback is valuable and we assure you that we take your comments very seriously.
We are committed to respecting our customers' rights and improving our after-sales service. Please do not hesitate to contact us directly so that we can resolve this issue together.
Thank you for your understanding.
Best regards,
The 1001hobbies team
Way too long between the order and delivery
All good. Fast shipping!
Top fast shipping
Very helpful staff.
Superb product !!!!!
We warmly thank you for your positive review and are delighted to learn that you are satisfied with your product. Your enthusiasm encourages us to continue offering quality items. Please do not hesitate to come back to us for your future purchases, we will be happy to assist you again!
Best regards,
The 1001hobbies team.
It took a very long time, but I am very satisfied with the delivery itself.
Great shopping experience, I have recommended your franchise to all of my friends. I look forward to doing business with you very soon! Thank you very much for your service!!!
Beautiful article, fast shipping, I recommend this seller
Fast and well packaged
Phenomenal, satisfied, a magnificent online store with exceptional service and communication. Very satisfied with everything, super fast shipping, I am delighted.
Great as usual
Good
I ordered an F1 pipe that is of poor quality and arrived broken, and a credit of 5€ is great, I just lost 17.65€ and the pipes are unusable, trash
My package took 1 year to arrive
I ended up spending money after 2 orders that did not arrive. I don't think I will buy again.
Thank you for taking the time to share your opinion. We regret that your experience did not meet your expectations. Your satisfaction is important to us and we would like to understand what happened in order to improve. Please feel free to contact us directly to discuss your experience.
Sincerely,
The 1001hobbies team.
Perhaps the least efficient site I have had the opportunity to order from. Perhaps the worst. Prices too high, terrible customer service, random information on the products sold, "very elastic" delivery times... I do not recommend, other sites are much more efficient, including one: Super-Hobby.com
Perfect transaction! Items exactly as described!
Excellent availability of products, easy-to-use site, timely shipping
The package arrived damaged, with some parts of the box bent.
Very good
Overall everything is fine but the package for the contents is way too big,