Reviews 1001hobbies

Order not received

Super

Good, clear site navigation, very well-prepared parcels and very good protection for fragile items, fast deliveries. All in all, a highly professional service.

2nd time qUE damaged product in the parcel!!! worse than the first time; in addition, cardboard with oily product on it!?!!

Order was correct and delivered on time

Delivery time a little longer than advertised, otherwise nothing to complain about and very satisfactory products

Great communication and order showed up when they said it would!

Shipping was a little expensive for a small order. Everything else was great

O envio do pedido foi quase imediato!

Very satisfied.item shipped on the date announced and received within the week. Easy navigation on the site to register,find and order the item. Two remarks: Delay in updating the shipment tracking on your site.item already arrived when the tracking indicates a delay in shipment. The item ordered (photoetched boards 1/35) sent in a bubble envelope (very good) but without cardboard to stiffen (a pity) In any case thank you and happy new year.

Good readability of products fast delivery and well packaged

Delivery was very fast and in a top-notch package. The figurines arrived in perfect condition.

On time, in light packaging (envelope), otherwise correct

Delivery times very (too) long and without communication. I am still waiting for a third of my order placed on 4/12/2022...

Bonjour, Very good product, nothing to complain about.

Hello, AIRFIX very good product, HELLER good product, IGN not really great (1/72 figures). As for the models, some of the boxes on your site lack detail in relation to the paints. It would be wise to know the exact color codes when ordering models so as not to have to recommend missing shades. Kind regards.

Was very disappointed with the article.

The offer corresponds to the demand, the explanations given for a product are excellent and allow you not to make a mistake when ordering.

Beautiful products in magnificent packaging

Very good, impeccable service, careful and attentive. I recommend it!

What was ordered and what was sent were two different things, I am trying to organise a return because what should have been a 20cm figure ended up being a poster

I ordered two items that were "ready to ship right away." Apparently they weren't because I received only one and the second one "due to computer problem" is not even listed in the order even though I paid for it and have a confirmation from PayPal - also the replacement order is for WRONG item even though I explained multiple times which item arrived and which is missing.

Everything worked out perfectly

A wide range of items fast delivery

The carrier used "colis privés" is not reliable. The parcel was dropped off at a relay point even though I had paid for home delivery.

All ok

Very good.

Issue w one if three items back ordered. When raised w customer service I was given a store credit for the missing item. Good comms, quick response.

I found very easily what I was looking for in relation to the aircraft carrier that I had ordered from you, I was well directed and advised and moreover the delivery time is respected Thank you to all of you you are really great.

Poor website management and shipping delays

Everything arrived in perfect condition. Great shipping service and accurate. I think there will be more purchases in the future. Recommended.

Good service

Great as always!

Received on time as advertised.

Perfect, well-packaged product, delivery on time.

Perfect, nothing to complain about!

Everything is perfect

Very good

Purchasing the products is very easy. I was not comfortable with the package tracking service.

Fast and safe as always and good prices extensive catalog for model railroading (models and soldiers)