4.2/5
★★★★☆
based on 39185 reviews published

Latest customer reviews

3 /5
★★★☆☆

The shipping costs are high and the time too long.

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Acquirente Verificato
purchased on 20/03/2023
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2 /5
★★☆☆☆

Product received with detached parts (detached wheels). I had to cancel the payment card since it was linked to the shipment a fee to be paid by mail to receive the product.... in the post office to pick up the product I was notified of the non-existence of such tas.

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Comprador Verificado
purchased on 27/03/2023
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Answer from 1001hobbies
Hello and thank you for your message. We sincerely regret the problems encountered. I am not sure if I understood the problem with the rates correctly. If the problem persists, please email us at [email protected] so we can find a solution. Thank you and have a nice day.
5 /5
★★★★★

Site navigation a little cumbersome, item great, better than expectations, delivery in the norm

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Acquirente Verificato
purchased on 03/04/2023
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2 /5
★★☆☆☆

It wasn't clear that something was out of stock. So I would order, end up waiting a month, then have to ask for a credit. Happened twice on the same original order. In fact, I don't think I have ever received the masks for the Revell Wiking seaplane. Frustrating. Plus, the turn around for email requests is several days.

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Verified Buyer
purchased on 04/03/2023
Answer from 1001hobbies
Hello and thank you for your message. We are very sorry about this situation. Unfortunately, we ourselves are still dependent on the information provided by the suppliers, who may also have problems. Please do not hesitate to contact us at [email protected] We are available and outside of holiday periods, we try to respond within 48 hours. Beyond that, it means that we may not have received the email. Once again, the address of [email protected] is the most reliable. Please do not hesitate to send us an email if your order has still not been resolved. Thank you and have a nice day
5 /5
★★★★★

Good service good prodits

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Acheteur Vérifié
purchased on 16/03/2023
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5 /5
★★★★★

Everything is perfect!

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Comprador Verificado
purchased on 31/03/2023
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5 /5
★★★★★

Fast shipping, well packed, keep up the good work.

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Geverifieerde Koper
purchased on 05/04/2023
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5 /5
★★★★★

I made the purchase for a friend, arrived in a very short time.

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Acquirente Verificato
purchased on 01/04/2023
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5 /5
★★★★★

Very good.

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Geverifieerde Koper
purchased on 17/03/2023
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5 /5
★★★★★

I bought the acrylic paints to paint my Heller model of a 1/24 scale Renault gtl. As of the present time I have not yet assembled the model.

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Verified Buyer
purchased on 05/03/2023
5 /5
★★★★★

Très bon service

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Geverifieerde Koper
purchased on 30/03/2023
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5 /5
★★★★★

Everything is okay, only the selection could be a bit more and the price location is not exactly for everyone

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Verifizierter Käufer
purchased on 17/03/2023
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3 /5
★★★☆☆

Delivery time too long, 2 weeks for a 50gr receiver. Delivery in France, with product in stock.

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Acheteur Vérifié
purchased on 28/03/2023
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5 /5
★★★★★

Great!

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Alban S.
purchased on 02/04/2023
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3 /5
★★★☆☆

Shipping time was longer than stated. 2 instead of 1 week

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Verifizierter Käufer
purchased on 05/03/2023
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5 /5
★★★★★

Very attentive customer service when a problem arises. Fast response.

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Acheteur Vérifié
purchased on 08/03/2023
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4 /5
★★★★☆

Quality selection, for sure, but delivery was one week later than email promised (a trivial matter).

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Verified Buyer
purchased on 23/03/2023
5 /5
★★★★★

Thank you.

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Acheteur Vérifié
purchased on 20/03/2023
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4 /5
★★★★☆

Wide range of static models to build. Acceptable delivery time

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Acquirente Verificato
purchased on 14/03/2023
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5 /5
★★★★★

Very fast and accurate shipping. I recommend

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Acheteur Vérifié
purchased on 06/04/2023
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5 /5
★★★★★

Easy ordering and perfect tracking. Delivered ahead of schedule

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Acheteur Vérifié
purchased on 06/03/2023
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5 /5
★★★★★

Good online shopping site

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Acheteur Vérifié
purchased on 27/02/2023
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3 /5
★★★☆☆

I found it difficult to identify the model of the color contained in the bottle because a label was applied right on the identification code.

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Acquirente Verificato
purchased on 30/03/2023
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3 /5
★★★☆☆

Merchandise arrived with action figure box severely damaged due to improper shipping packaging by shipper

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Acquirente Verificato
purchased on 14/03/2023
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2 /5
★★☆☆☆

Was sent the wrong item and they still have not sent me what I ordered. Have tried to contact them but no answer. would like to order more from them but will not use them until this problem is fixed. So far just lip service on their part.

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Verified Buyer
purchased on 03/03/2023
Answer from 1001hobbies
Hello, thank you for your valuable message to us. We are sorry if there was a product problem. It may be that we simply did not receive the email. Can you send your email back to [email protected]? We will find a solution. Thank you!
5 /5
★★★★★

Product meets my expectations

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Acheteur Vérifié
purchased on 11/03/2023
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4 /5
★★★★☆

N/a...

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Verified Buyer
purchased on 17/02/2023
5 /5
★★★★★

No delivery problems. RAS

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Acheteur Vérifié
purchased on 09/03/2023
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5 /5
★★★★★

Well received good quality just the time of delivery but it does not deserve to remove a star for my impatience ^^

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Acheteur Vérifié
purchased on 31/03/2023
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5 /5
★★★★★

Serious site, and what's more, it's French. The prices and quality of the products on offer are more than honourable. Perhaps a wider choice of brands would be a plus.

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Acheteur Vérifié
purchased on 01/04/2023
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4 /5
★★★★☆

Fast and reliable follow-up. It's a pity that the supplier is obliged to stick these labels on the 10ml tamiya paints, totally hiding their references... But that's not 1001h's job.

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Acheteur Vérifié
purchased on 15/03/2023
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5 /5
★★★★★

I am too peaceful with the promptness of your service and the quality of the products.Best regards, JC.

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Geverifieerde Koper
purchased on 28/03/2023
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1 /5
★☆☆☆☆

My order was 2,5 x 1000mm threaded rods, please specify that they should be straight in comments - they arrived totally bent in a 40x40 cm box in which it is impossible for them to be straight - they are useless to me money wasted.

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Comprador Verificado
purchased on 21/03/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for the situation. We will pass the information to our warehouse. We will also proceed with the refund of your order, as we will probably not be able to reship the same products without the same problem occurring again. Again, we are sorry.
5 /5
★★★★★

You are the only place I can find that carries the Italia paint line! Thank you very much! Easy site to use, reasonable delivery times!

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Verified Buyer
purchased on 26/02/2023
5 /5
★★★★★

My order was wrapped in bubble wrap and wrinmkled the boxews and tape across the face of one of the models when removing the tape it tore the faceing of the box still great to get models from you all

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Verified Buyer
purchased on 09/03/2023
5 /5
★★★★★

RAS, delivered quickly as indicated.

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Acheteur Vérifié
purchased on 02/04/2023
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5 /5
★★★★★

All okay, but I seem to remember that the wait was a little long

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Acquirente Verificato
purchased on 21/02/2023
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1 /5
★☆☆☆☆

I received damaged paint pots at home. 1 jar broken and therefore the other jars under the paint and not visible what color the jars have. During contact via email you indicate that it is your fault and not ours. You should take the paint back, but refuse to do so. Not nice to the customer. Solve something like this . so the rating is a -5

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Geverifieerde Koper
purchased on 23/03/2023
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Answer from 1001hobbies
Hello and thank you for your message. We are sorry for this situation. Unfortunately, it is not possible to return a can of paint that has already been opened: it would make no sense. However, our customer service department has normally offered to send you back the can in question, and I believe they were waiting to find out if the other cans of paint, apart from being splattered, were still usable or not, apart from the purely aesthetic effect and in no way hindered their use. Please do not hesitate to send us an e-mail at [email protected] Have a nice day
5 /5
★★★★★

Max score

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Acheteur Vérifié
purchased on 02/04/2023
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5 /5
★★★★★

Delivery OK

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Verifizierter Käufer
purchased on 23/02/2023
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