Customer reviews of 1001hobbies

Lack of precision in the online catalog; I'll explain: when searching, I enter "Soviet armored models from the Second World War" in the search bar, and the page appears. In the filters, I click on 1/35 scale, and a new page appears with a wide choice of models. However, as I found out the hard way, not all the items on this page are from the requested period (1939-1945). Some items are post-war, even modern, and there's even a box of Japanese figurines. As a result, I bought "by mistake" a BM-21 Grad Rocket truck ref. TU01028 from the 1960s, thinking I was actually buying a BM13-16N ref. ICM 35512. Too bad, I'm keeping it anyway, but I don't have the model I wanted. Nevertheless, the site offers a great choice of items, but it's a bit too expensive. Too bad! Order placed on 08 August, received on 09 via Mondial Relay and in perfect condition. So perfect.

The client service did not respond by phone as well as no answer via web site forms. Even thought there is a great product catalog, description I am doubt I will ever try this webshop again.

As usual. Prompt and courteous delivery. Thank you.

Item available at a reasonable price Fast delivery bravo

Very good for online shopping, professional and efficient. I am a satisfied customer.

Products didn't take long to come in stock, and usual fast trans-Atlantic shipping. Their depth of stocking is good, and delays from mfrs are pretty short, 2-4 weeks at most.

Goods were broken. All glass bottles. I sent photos. But I still had to send everything back. It all took weeks. Then one product was no longer available. I never received the remaining amount! Despite a request. Communication is the worst. Once a problem arises here, everything is pointless.

This order no worries I'm waiting for the delivery of my last order to really give my opinion.

Always trouble-free - received promptly Thank you

All very well indeed. Very good service.

The quality is very good, but delivery is a little slow.

I'm very happy with my purchases on your site, if we have any problems we go straight to someone who can solve the problem very quickly. I recommend this site to everyone. See you soon.

Delivery 24 hours earlier than expected. Suitable packaging. Material as ordered

Fast, secure delivery of orders. Mainly interested in 1/72 figures, I only regret that the kits offered are often not detailed, with photos of the subjects.

perfect.....

Everything was great!

The order arrived in perfect condition within a reasonable time.
Perhaps a little too many emails with notices, follow-ups, etc. Too much information kills information.

Full range of models and accessories, fast delivery

I received my last order very late. Deliveries are much faster from E Bay and AMAZON. I will not buy from you again.

Correct and fast delivery. Well packaged. Thank you.

Serious and reliable

....

Delivery as ordered and on time, impeccable box

Today, August 11, I am still waiting for my order, which was scheduled for delivery on August 1. According to what they tell me, as I chose the untracked shipping option, if I don't receive it in about a month from the due date, I will contact them again. What does the fact that you choose the untracked shipping option have to do with the fact that the order will arrive on time? Please clarify this for me, the order is paid for.

figure arrived in perfect condition.

everything went well Thank you very much

model ok delivery takes too long

Clear website!

Super top

For this shipment nothing to complain about, perfect

Arrived on time and in perfect condition.

I bought 2 constructions but if I knew that it is explained only in German I would never have made the purchase also because I did not choose the easier ones....peccato....they are new and left in the closet

I ordered 2 items. I only received 1 of the items and was charged for both items.

The site is done well, easy to choose and order the product. However, the delivery time is too long for a not inconsiderable cost.

Easy, guided navigation with considerable variety of choices. Correspondence of purchases to what was ordered. Adherence to delivery time with intact packaging.

venedor excelent

Simply great, again and again

Great seller item came quickly packaged well exactly what I ordered you'll be very happy

Everything perfect and ultraspeed shipping. recommended!

1001hobbies does its job as it should and tracks everything well but the delivery person Delivengo is not recommended. The package could not be delivered because my address was wrong or missing. When it was finally delivered by our trusted letter carrier from Bpost there appeared to be nothing wrong at all with my address label ???? Understand who can understand.