Customer reviews of 1001hobbies

4,2 /5

Based on 40 694 published reviews

5 25,7k 63% 4 6 464 16% 3 2 786 7% 2 1 740 4% 1 4 027 10%

Summary of reviews

1001hobbies stands out for consistent product availability and a well-curated selection, with new items arriving regularly and kept in good condition, alongside pricing that customers find appropriate and competitive. The store demonstrates reliable and fast shipping, with many orders arriving quickly and packaging described as careful and neat, contributing to a smooth overall delivery experience. Customer service and communications are highlighted as responsive and effective, with several mentions of helpful follow-up and smooth transactions, while the majority of positive notes emphasize dependable fulfillment and satisfaction with the product quality and value.

All reviews

David B.

Published on 13/09/2023 à 18h38 following a purchase from 27/08/2023

Order well dealt with and good value Quick delivery.

Daniel F.

Published on 13/09/2023 à 17h11 following a purchase from 27/08/2023

Good deal and Quick sendding

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Marina H.

Published on 13/09/2023 à 17h00 following a purchase from 06/08/2023

Everything went great! Even faster delivery than stated!

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John F.

Published on 13/09/2023 à 15h52 following a purchase from 08/08/2023

order received after 5weeks in damaged package after several mails about delay and 1 mail that my address was unknown.contents pa.kket was not damaged

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Geoffrey L.

Published on 13/09/2023 à 13h58 following a purchase from 29/08/2023

Very good, I recommend

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Luis Miguel S.

Published on 13/09/2023 à 13h47 following a purchase from 25/08/2023

The site navigation is very good. The shipping is fast and the service is also very good. The product is better than I initially expected.

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Daff O.

Published on 13/09/2023 à 13h04 following a purchase from 06/09/2023

Fast delivery - never any problems.

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Jeff S.

Published on 13/09/2023 à 12h32 following a purchase from 01/09/2023

So very pleased l chose 1001 Hobbies for my purchase, excellent value for money, kept updated on the progress of my order, securely packaged and swift delivery. Thank you very much.

Jonathon H.

Published on 13/09/2023 à 07h31 following a purchase from 21/08/2023

good service

Acheteur Vérifié

Published on 13/09/2023 à 05h59 following a purchase from 08/08/2023

SUPER

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Daniel D.

Published on 13/09/2023 à 04h26 following a purchase from 07/09/2023

Super mock-up, trcontnt of this reissue.

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Acheteur Vérifié

Published on 12/09/2023 à 21h23 following a purchase from 21/08/2023

Perfect parcel very little delay conform to the order being a regular customer I recommend this site and vast choice of models thank you

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Lindsay V.

Published on 12/09/2023 à 20h01 following a purchase from 30/08/2023

The parcel was delivered on time and well packaged (cardboard box a little large for the item but well protected). I can't wait to receive my figurines.

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Pierre M.

Published on 12/09/2023 à 19h00 following a purchase from 03/09/2023

Order incomplete, reported by mail awaiting a return

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Marc V.

Published on 12/09/2023 à 17h22 following a purchase from 24/08/2023

À l'avenir je souhaite être contacté en Français. Ma commande passée le 24 août a été livrée le 11 septembre, ce délai est beaucoup trop long. Cela est justifié par un article manquant pour lequel j'ai reçu une note de crédit sous la forme d'un bon à valoir... une note de crédit implique un remboursement et aucune autre formule n'est acceptable. Compte tenu de la médiocrité du service je n'ai pas l'intention de faire usage de ce bon à valoir. D'autant plus que si j'en fais usage, je serai facturé des frais de livraison. Pour info, ces produits sont disponibles sur d'autres sites de vente et en général 30% moins chers.

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Dale H.

Published on 12/09/2023 à 15h40 following a purchase from 21/08/2023

I appreciate how quickly you process shipments...your communication is outstanding. Thank you.

Acquirente Verificato

Published on 12/09/2023 à 15h28 following a purchase from 18/08/2023

Great store for modeling, to review the delivery timeframe

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Christian M.

Published on 12/09/2023 à 14h03 following a purchase from 28/08/2023

You can easily find the things you are looking for on the website.

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Acheteur Vérifié

Published on 12/09/2023 à 13h43 following a purchase from 04/08/2023

when they don't have the product, stressing the wait

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Lynda B.

Published on 12/09/2023 à 12h40 following a purchase from 12/08/2023

Firstly, my apologies for not replying sooner.
I received my husband"s Fiat BR-20 1/72 on 29.7.23, and subsequently, on the 12.8.23 another Fiat BR-20 plus the Junkers Ju 88A-4. Would it be possible to return the Fiat Mask?
All of the masks are apparently 'the best that can be found'! Praise indeed!
I look forward to hearing from you regarding the Fiat BR-20 Mask being returned.

Jorge R.

Published on 12/09/2023 à 11h49 following a purchase from 23/08/2023

very well

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Martin C.

Published on 12/09/2023 à 04h25 following a purchase from 08/08/2023

Order took a little longer to arrive than seller first predicted but apart from that everything ordered did arrive. Have ordered from this seller before and had no problems and prompt service.

Thomas S.

Published on 12/09/2023 à 02h41 following a purchase from 28/08/2023

Very satisfied

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Vincent M.

Published on 11/09/2023 à 22h23 following a purchase from 16/08/2023

It's the delivery that spoils everything because the rest is fine, just as I wanted it. But the package I received was open. Nothing was missing but it looks bad as a first impression I even took a photo.

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Verified Buyer

Published on 11/09/2023 à 21h15 following a purchase from 03/08/2023

First

Francoise V.

Published on 11/09/2023 à 20h54 following a purchase from 08/09/2023

Fast delivery, in perfect condition.

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Lucie B.

Published on 11/09/2023 à 20h24 following a purchase from 10/07/2023

This company did not ship my order until a month after it was ordered. It was only when I requested to cancel the order as I had to order from somewhere else that they decided to ship it out!
The customer service team were not good or helpful.

Verified Buyer

Published on 11/09/2023 à 19h06 following a purchase from 31/07/2023

Excellent service.

S. R.

Published on 11/09/2023 à 18h19 following a purchase from 06/09/2023

Fast and good service. High quality puzzles

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Acheteur Vérifié

Published on 11/09/2023 à 17h50 following a purchase from 17/08/2023

Fluorescent shades are difficult to apply evenly. Any advice?

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Etienne O.

Published on 11/09/2023 à 17h31 following a purchase from 04/09/2023

Very good catalog very good order tracking

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Jennifer D.

Published on 11/09/2023 à 17h10 following a purchase from 03/09/2023

Was a little tense whether it arrived on time. Ordering said around Thursday, track and trace said Monday after and we needed the package on Sunday haha. Still got an email Saturday that it had arrived at the pickup point. Phew. Just arrived at the last minute. Other than that, it's a nice and clear site.

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Lucas D.

Published on 11/09/2023 à 15h30 following a purchase from 25/08/2023

The shipment arrived several days late and you could not see the tracking of the package. A couple of the letters arrived stained. Otherwise fine.

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Florent A.

Published on 11/09/2023 à 12h28 following a purchase from 26/08/2023

Slow shipping/supply

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Billy-Jo P.

Published on 11/09/2023 à 12h10 following a purchase from 14/07/2023

love the product it just took so long!!

Natalie B.

Published on 11/09/2023 à 11h58 following a purchase from 02/09/2023

Fast shipping and everything arrived undamaged and complete.

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Verified Buyer

Published on 11/09/2023 à 00h32 following a purchase from 14/04/2023

Wanna waste your time with customer service barely replying? Plz buy from them then bc I bought an item from them and haven’t received it ever since and it was back in April haha love that

Pascal M.

Published on 10/09/2023 à 19h23 following a purchase from 04/09/2023

As usual ....perfect!!!

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Laurent P.

Published on 10/09/2023 à 18h29 following a purchase from 03/09/2023

Fine

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Jean-Marc C.

Published on 10/09/2023 à 17h32 following a purchase from 30/08/2023

Very good products delivery time too long 17 days.

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