/5
★★★★☆
based on 36864 reviews published
★★★★☆
based on 36864 reviews published
Latest customer reviews
5
/5
★★★★★
Fast and accurate shipping, great
Acheteur Vérifié
purchased on 12/04/2023
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5
/5
★★★★★
All perfect. quick and top products
Acquirente Verificato
purchased on 19/03/2023
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5
/5
★★★★★
Problem-free ordering and fast delivery
Verifizierter Käufer
purchased on 19/03/2023
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5
/5
★★★★★
The store itself, I give five stars. Shipping was a little slow, but that’s to be expected. Great Seller communication. They were very responsive to my questions. Would probably buy from again.
Verified Buyer
purchased on 09/03/2023
5
/5
★★★★★
Amazing selection and fast and reasonable shipping
Verified Buyer
purchased on 12/03/2023
1
/5
★☆☆☆☆
Fatal, not recommended at all, the delivery was delayed 6 days after waiting a week, almost twice as long, on top of that the product came wrong, the one I ordered was a size of 8cm and they sent me one of more than 34cm. On top of that they put impediments to make the return, all bad, I do not recommend it.
Comprador Verificado
purchased on 04/04/2023
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Answer from 1001hobbies
Hello, thank you for your message. I am sorry to hear that there have been so many problems, we sincerely apologize. I will pass on the information to the various teams concerned. Thank you for your trust. 1001Hobbies
2
/5
★★☆☆☆
Long arrival time, expensive transport costs, expensive product, good condition of the product, that's all I can say to your davir and good packaging.
Comprador Verificado
purchased on 30/03/2023
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Answer from 1001hobbies
Dear customer Thank you for your comment. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. Indeed, products that are not in stock are ordered directly from the supplier, which explains the longer delivery times. But this is always indicated on our product, as here, as it is indicated available in 15 days. Thanks for your confidence in 1001Hobbies
5
/5
★★★★★
I found the product I was looking for at a very good price, accurate service and fast shipping, the package arrived earlier than expected. I had a very good time, thank you!
Acquirente Verificato
purchased on 02/04/2023
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5
/5
★★★★★
Vg in everyway
Verified Buyer
purchased on 28/02/2023
5
/5
★★★★★
Very good, great service. I would recommend.
Verified Buyer
purchased on 10/01/2023
5
/5
★★★★★
Package delivered in a rather short time. Well packed.
Acheteur Vérifié
purchased on 09/04/2023
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5
/5
★★★★★
Nice and beautiful article
Geverifieerde Koper
purchased on 31/03/2023
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4
/5
★★★★☆
OK nothing to say
Acheteur Vérifié
purchased on 14/03/2023
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5
/5
★★★★★
Professional and reliable
Acquirente Verificato
purchased on 03/04/2023
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5
/5
★★★★★
Serious and efficient
Acheteur Vérifié
purchased on 06/03/2023
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1
/5
★☆☆☆☆
A disaster, unacceptable delivery time, no communication, in the end I received 3 out of 4 items ordered and it wasn't even the right size I ordered, a disgrace.
Acheteur Vérifié
purchased on 14/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are very sorry about this situation and this accumulation of worries. Please send an e-mail to our customer service department (if you haven't already done so) at [email protected]. We'll find a solution. We wish you an excellent day.
5
/5
★★★★★
Very good fast service and correct order
Acheteur Vérifié
purchased on 12/03/2023
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5
/5
★★★★★
Package arrived within 2 days, in good condition.
Geverifieerde Koper
purchased on 12/04/2023
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5
/5
★★★★★
Very good, neat packaging
Acheteur Vérifié
purchased on 17/03/2023
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5
/5
★★★★★
Good service
Comprador Verificado
purchased on 24/03/2023
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5
/5
★★★★★
Perfect transaction.
Acheteur Vérifié
purchased on 12/04/2023
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5
/5
★★★★★
Correct and fast delivery.
Geverifieerde Koper
purchased on 12/04/2023
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5
/5
★★★★★
Prompt, efficient service. Recommended!
Verified Buyer
purchased on 01/04/2023
1
/5
★☆☆☆☆
Incorrect information on stock status, product availability too long. Staff not very helpful. This site already suffers from a bad reputation in the model-building world, and its team does nothing to try to improve its image, even when they receive comments on how to improve their site, which they ignore. When there's a problem, it's always the customer's fault, not theirs.
Acheteur Vérifié
purchased on 06/03/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We apologize for this unsatisfactory customer experience. Please believe that we are doing everything we can to improve our services. We do have our constraints, but over the past year and a half, we've made a lot of changes, simplified procedures and sought to be more transparent with our customers. But Rome wasn't built in a day, and it takes time. As far as stock levels and availability are concerned, we try to do our best, but we are ultimately dependent on our suppliers and the information they send us. But our customer service is always at your disposal should you have any questions, and I'm surprised to read that we blame our customers when there's a problem 🙁 In any case, we wish you an excellent day. 1001Hobbies customer service
5
/5
★★★★★
Very good service,
Verified Buyer
purchased on 18/03/2023
5
/5
★★★★★
Serious, no service
Acheteur Vérifié
purchased on 28/03/2023
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5
/5
★★★★★
Fast and accurate delivery. I am delighted and will return to this site.
Acheteur Vérifié
purchased on 12/04/2023
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5
/5
★★★★★
Very good for several deliveries
Acheteur Vérifié
purchased on 31/03/2023
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4
/5
★★★★☆
Overall I found the site quite easy to use although some search terms require a lot of precision and the results typed in one way or another differed greatly. For example, when typing "Bf109" or "Bf 109" different products. My particular shipment took a long time to process as one of the items was awaiting replacement. This was not a problem for me as I was aware of it and was not in a hurry. My experience as a customer has been positive and I recommend the store :))
Comprador Verificado
purchased on 11/03/2023
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3
/5
★★★☆☆
Hello, I don't understand why I have to pay a customs tax for a large order but not for a small one. Whereas on other sites I never pay any for the same type of order. cdr
Acheteur Vérifié
purchased on 19/03/2023
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