4.2/5
★★★★☆
based on 39187 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect order! Excellent products

User icon
Acheteur Vérifié
purchased on 27/02/2023
Translated review
5 /5
★★★★★

I am very satisfied with the delivery.

User icon
Verifizierter Käufer
purchased on 05/03/2023
Translated review
3 /5
★★★☆☆

Very long delivery

User icon
Acheteur Vérifié
purchased on 19/02/2023
Translated review
4 /5
★★★★☆

Merçi à la prochaine

User icon
Acheteur Vérifié
purchased on 11/03/2023
Translated review
5 /5
★★★★★

Very nice glider well designed nothing to say bravo

User icon
Acheteur Vérifié
purchased on 11/03/2023
Translated review
5 /5
★★★★★

Simple and efficient

User icon
Acheteur Vérifié
purchased on 07/03/2023
Translated review
5 /5
★★★★★

Very,very, good

User icon
Verified Buyer
purchased on 12/02/2023
5 /5
★★★★★

Top items, good payment method, everything is just perfect.

User icon
Geverifieerde Koper
purchased on 14/02/2023
Translated review
5 /5
★★★★★

Fast and complete delivery. Top-notch after-sales service.

User icon
Acheteur Vérifié
purchased on 19/02/2023
Translated review
5 /5
★★★★★

Nothing to complain about, everything is in order

User icon
Acheteur Vérifié
purchased on 04/03/2023
Translated review
5 /5
★★★★★

Fast, well-received delivery Wide choice of models

User icon
Acheteur Vérifié
purchased on 11/03/2023
Translated review
5 /5
★★★★★

Top product, good processing gladly again

User icon
Verifizierter Käufer
purchased on 12/01/2023
Translated review
2 /5
★★☆☆☆

One of the products I ordered was not listed as out of stock but turned to be out of stock anyway. I wanted to decline the order of the second product since it is useless to have without the one that was out of stock. I mailed the service team with this request and to ask for a refund but received no response and the second product was sent to me anyway which I have no use for. Very dissapointing!

User icon
Geverifieerde Koper
purchased on 03/03/2023
Translated review
Answer from 1001hobbies
Hallo, vielen Dank für Ihre Nachricht. Es tut uns schrecklich leid, dass dies passiert ist. Ich denke, dass die Information nicht rechtzeitig an uns weitergeleitet wurde und das Paket in der Zwischenzeit verschickt wurde... Sie können das Produkt immer noch an uns zurückschicken. Zögern Sie nicht, uns an [email protected] zu schreiben, damit wir eine Lösung finden können. Vielen Dank!
4 /5
★★★★☆

Company did well sourcing what I wanted but didn’t expect it to be sent from France, that said only a week for delivery so not too bad

User icon
Verified Buyer
purchased on 07/03/2023
5 /5
★★★★★

Great store

User icon
Acquirente Verificato
purchased on 16/02/2023
Translated review
1 /5
★☆☆☆☆

Product arrived broken after taking almost a month to arrive. Emailed customer service on march 1st, got a response saying someone would get back to me (most likely automated) and still haven’t gotten a response on march 17th. Product cost me $30 with shipping, very disappointed. The mug was a gift for my dad and we still haven’t even heard anything about if they will send a replacement or refund me. Do not recommend.

User icon
Verified Buyer
purchased on 01/02/2023
5 /5
★★★★★

I needed larger sized Swastikas for a 1/32 model and this was perfect!

User icon
Verified Buyer
purchased on 14/02/2023
5 /5
★★★★★

Speedy service! Thank you.

User icon
Verified Buyer
purchased on 06/03/2023
3 /5
★★★☆☆

Some delay on the order. Problem of stock! The next one will be better !!!

User icon
Acheteur Vérifié
purchased on 07/03/2023
Translated review
5 /5
★★★★★

Good communication, good service

User icon
Verifizierter Käufer
purchased on 22/02/2023
Translated review
5 /5
★★★★★

Everything perfect: satisfactory purchase process, products according to the description and receipt of the package before the expected date.

User icon
Comprador Verificado
purchased on 02/02/2023
Translated review
5 /5
★★★★★

Package arrived on time with excellent packaging and products in perfect condition, all this together with competitive prices, highly recommended for those who are not in a hurry related to delivery, the weakest point perhaps, overall excellent site

User icon
Acquirente Verificato
purchased on 25/02/2023
Translated review
3 /5
★★★☆☆

The whole process was very complicated. You should keep a closer eye on incoming payments and cancelations. Too bad. Your selection is great, but the logistics are very poor, and the reminder for orders that have long since been paid for is also bad. It's cheeky and annoying. It's unnecessary. That's how you lose customers.

User icon
Verifizierter Käufer
purchased on 30/01/2023
Translated review
5 /5
★★★★★

Well cared for and received on time

User icon
Geverifieerde Koper
purchased on 27/02/2023
Translated review
5 /5
★★★★★

Received material on time. Absolutely no worries About the second question, impossible to answer you nor to put stars, having been absent qq temps, I made on returning only to open the box.

User icon
Acheteur Vérifié
purchased on 18/02/2023
Translated review
5 /5
★★★★★

Although I am not a friend of internet shopping, I have to say "Everything is tip top! ", from the order to the delivery, I am very satisfied and will certainly order again from 1001 Hobbie!

User icon
Verifizierter Käufer
purchased on 16/02/2023
Translated review
4 /5
★★★★☆

Top in the selection, prices are still ok, everything is getting more expensive, processing time a bit long but with the selection everything is fine... gladly again!

User icon
Verifizierter Käufer
purchased on 17/02/2023
Translated review
4 /5
★★★★☆

Nothing to report

User icon
Acheteur Vérifié
purchased on 07/12/2022
Translated review
5 /5
★★★★★

Very good in perfect condition and took a week, but very well ... I recommend it and will continue to do so by buying from 1001 hobby.

User icon
Comprador Verificado
purchased on 07/03/2023
Translated review
5 /5
★★★★★

Good reception thank you

User icon
Acheteur Vérifié
purchased on 17/02/2023
Translated review
5 /5
★★★★★

Everything worked perfectly, nothing to complain about!

User icon
Verifizierter Käufer
purchased on 01/03/2023
Translated review
5 /5
★★★★★

Got here quick and safe! Yay!

User icon
Verified Buyer
purchased on 05/02/2023
4 /5
★★★★☆

Everything has been easy and fast. The models arrived in perfect condition.

User icon
Comprador Verificado
purchased on 26/02/2023
Translated review
5 /5
★★★★★

I am thrilled, prices are great and very fast shipping. Always happy to return

User icon
Verifizierter Käufer
purchased on 12/03/2023
Translated review
1 /5
★☆☆☆☆

I still haven't received my order. I sent a sworn statement that I had not received it. Since then, no news. I've been ordering from this site since 2014, and I find it strange not to hear from them at the slightest hitch.

User icon
Acheteur Vérifié
purchased on 18/01/2023
Translated review
Answer from 1001hobbies
Hello, thank you for your loyalty! My customer service colleague will be in touch by phone. Apparently, we sent you an e-mail on February 22 because, after the first shipment disappeared, one of the products had a 4-week restocking delay and the other was out of stock, and we wanted to know if you still wanted the available product sent. Anyway, my colleague will call you 🙂 have a nice day!
1 /5
★☆☆☆☆

Very poor customer service. Advise everyone not to buy from them. 4 months waiting for my refund.

User icon
Verifizierter Käufer
purchased on 10/01/2023
Translated review
Answer from 1001hobbies
Hello, thank you for your message. We are terribly sorry that this situation has occurred. I just saw that the refund request was actually made in early February, and the shipping of the remaining product has "overtaken" the refund that had been canceled, which I am very sorry about 🙁 I have just made all the necessary arrangements for the refund to actually take place and as soon as possible. Have a nice day
5 /5
★★★★★

This was my first ever order from 1001 Hobbies and I am very pleased with their attention to detail and the customer's needs. Thank you!

User icon
Verified Buyer
purchased on 07/02/2023
5 /5
★★★★★

Delays a little long But very good all the same

User icon
Acheteur Vérifié
purchased on 10/02/2023
Translated review
5 /5
★★★★★

All ok

User icon
Acquirente Verificato
purchased on 10/02/2023
Translated review
1 /5
★☆☆☆☆

Order in good condition but non-existent customer service and delivery time of approximately 1 month.

User icon
Comprador Verificado
purchased on 27/01/2023
Translated review
Answer from 1001hobbies
Hello, thank you for your message, it is important to us. I am sorry for the delays that did not suit you. However, I would like to point out that these delays are clearly explained on the website, as the product is indicated as "Shipped within 1-2 weeks." Unfortunately, these are shipping times, not receiving times, and these delays are not understandable. Thank you for your understanding and have a nice day.