★★★★☆
based on 39187 reviews published
Latest customer reviews
Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.
Ok well received the package, but I didn't think the figurines were so small.
This product was for immediate shipment and has taken 3 weeks to arrive, it has also had to be separated from the original order, with two other products for immediate shipment and which have not yet arrived.
The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.
Quick
Delivered on time we’ll packed and good quality product
Wide choice and fast delivery.
Good communication and fast delivery.
Excellent model / good delivery time / very happy with my purchase
Delivery conforms thank you
Out of stock, so a little long lead time
In general it is very easy, any doubt, they always answer with information, fast and safe service.
No email is sent when the order is placed. And no delivery time is indicated.
Very good store thank you
The site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.
Advertised deadline met (aviation work)
Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.
Not at all satisfied
Orders not received. Over a month to resolve the problem and it's still not over because the refund does not correspond to the amount paid. Customer service unreachable by phone and unresponsive to emails. I'd advise against it.
It took a long time for the order to arrive, even though it was just a pair of socks and the shipping price was expensive.
Expensive shipping and slow delivery
Correct service
Perfect. Fast delivery, careful shipping.
I have ordered and paid in advance for 2 key fobs (F 14 Tomcat), comes only one and Andre goods with the ordered, all where else, very bad ...!!!!
A fast and compliant shipment despite a small bug in the order, but a top-notch after-sales service that reacted very quickly. Well done to the 1001Hobbies team.
No problem, but I ordered different paints and odds and ends, and had to wait a while for the order to be complete. Big choice on the site and it's normal not to have everything in stock.
Very good, impeccable service, careful and attentive. I recommend it!
I am satisfied with the manner and time of delivery.
Very decent delivery time
The only problem is targeting the time slot for receiving the parcel.
It says a wide range but that does not take away from the fact that the delivery takes a very long time, this will definitely be the last time I will place another order. There are more modeling shops where the range is just as large probably greater, delivered within 1 or 2 business days.
Very good online store!
Product does not conform to the order
Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.
My only problem is that I have to do a better job of letting people know that your France not in the States. Thanks!
Perfect - nothing to report
Got the package very quickly and everything was fine
Great product selection. Site needs better search and filter function. Shipping is slow and takes a while to arrive.
Good price and good product
Perfect product fast shipping