4.2/5
★★★★☆
based on 39187 reviews published

Latest customer reviews

5 /5
★★★★★

Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.

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Verified Buyer
purchased on 19/02/2023
4 /5
★★★★☆

Ok well received the package, but I didn't think the figurines were so small.

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Acheteur Vérifié
purchased on 26/02/2023
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3 /5
★★★☆☆

This product was for immediate shipment and has taken 3 weeks to arrive, it has also had to be separated from the original order, with two other products for immediate shipment and which have not yet arrived.

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Comprador Verificado
purchased on 02/03/2023
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5 /5
★★★★★

The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.

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Acheteur Vérifié
purchased on 15/02/2023
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5 /5
★★★★★

Quick

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Comprador Verificado
purchased on 27/02/2023
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5 /5
★★★★★

Delivered on time we’ll packed and good quality product

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Verified Buyer
purchased on 19/02/2023
5 /5
★★★★★

Wide choice and fast delivery.

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Acheteur Vérifié
purchased on 15/02/2023
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5 /5
★★★★★

Good communication and fast delivery.

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Geverifieerde Koper
purchased on 26/02/2023
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5 /5
★★★★★

Excellent model / good delivery time / very happy with my purchase

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Verified Buyer
purchased on 22/01/2023
4 /5
★★★★☆

Delivery conforms thank you

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Acheteur Vérifié
purchased on 02/02/2023
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4 /5
★★★★☆

Out of stock, so a little long lead time

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Acheteur Vérifié
purchased on 11/12/2022
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5 /5
★★★★★

In general it is very easy, any doubt, they always answer with information, fast and safe service.

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Comprador Verificado
purchased on 28/11/2022
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4 /5
★★★★☆

No email is sent when the order is placed. And no delivery time is indicated.

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Acheteur Vérifié
purchased on 14/02/2023
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5 /5
★★★★★

Very good store thank you

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Acheteur Vérifié
purchased on 25/02/2023
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5 /5
★★★★★

The site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.

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Acheteur Vérifié
purchased on 26/02/2023
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5 /5
★★★★★

Advertised deadline met (aviation work)

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Acheteur Vérifié
purchased on 15/02/2023
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5 /5
★★★★★

Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.

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Acheteur Vérifié
purchased on 02/02/2023
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2 /5
★★☆☆☆

Not at all satisfied

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Acheteur Vérifié
purchased on 08/02/2023
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1 /5
★☆☆☆☆

Orders not received. Over a month to resolve the problem and it's still not over because the refund does not correspond to the amount paid. Customer service unreachable by phone and unresponsive to emails. I'd advise against it.

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Acheteur Vérifié
purchased on 13/02/2023
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3 /5
★★★☆☆

It took a long time for the order to arrive, even though it was just a pair of socks and the shipping price was expensive.

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Comprador Verificado
purchased on 20/02/2023
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3 /5
★★★☆☆

Expensive shipping and slow delivery

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Comprador Verificado
purchased on 18/02/2023
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5 /5
★★★★★

Correct service

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Acheteur Vérifié
purchased on 05/02/2023
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5 /5
★★★★★

Perfect. Fast delivery, careful shipping.

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Acheteur Vérifié
purchased on 01/03/2023
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2 /5
★★☆☆☆

I have ordered and paid in advance for 2 key fobs (F 14 Tomcat), comes only one and Andre goods with the ordered, all where else, very bad ...!!!!

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Verifizierter Käufer
purchased on 19/02/2023
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5 /5
★★★★★

A fast and compliant shipment despite a small bug in the order, but a top-notch after-sales service that reacted very quickly. Well done to the 1001Hobbies team.

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Acheteur Vérifié
purchased on 15/02/2023
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5 /5
★★★★★

No problem, but I ordered different paints and odds and ends, and had to wait a while for the order to be complete. Big choice on the site and it's normal not to have everything in stock.

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Acheteur Vérifié
purchased on 11/02/2023
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié
purchased on 25/02/2023
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5 /5
★★★★★

I am satisfied with the manner and time of delivery.

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Acheteur Vérifié
purchased on 17/02/2023
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5 /5
★★★★★

Very decent delivery time

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Geverifieerde Koper
purchased on 16/02/2023
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4 /5
★★★★☆

The only problem is targeting the time slot for receiving the parcel.

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Acheteur Vérifié
purchased on 25/02/2023
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1 /5
★☆☆☆☆

It says a wide range but that does not take away from the fact that the delivery takes a very long time, this will definitely be the last time I will place another order. There are more modeling shops where the range is just as large probably greater, delivered within 1 or 2 business days.

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Geverifieerde Koper
purchased on 15/02/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry to hear that you were not satisfied with the delivery time. The delivery times are clearly indicated with each product and some indeed need more time. We wish you a good day
5 /5
★★★★★

Very good online store!

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Acheteur Vérifié
purchased on 07/02/2023
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2 /5
★★☆☆☆

Product does not conform to the order

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Dario B.
purchased on 18/02/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are sorry for the situation. There may have been a communication problem with our supplier-can you email us photos of the product in question to [email protected]? We will investigate and find a solution for you. Thank you very much.
1 /5
★☆☆☆☆

Poor instructions, especially for paint. Poor customer service as a part was broken in the pack and they say they dont make them anymore??? Finally, poor fitment. Will not buy another Trumpeter product.

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Verified Buyer
purchased on 28/01/2023
Answer from 1001hobbies
Hello, thank you for your message. We are sorry for the situation. I'm sure there was a communication problem with our customer service: the item is currently out of stock, but with an unspecified restocking date. It is therefore difficult to obtain the product for the moment, but it is possible that the product will appear in a new form for example. In any case, we apologize again.
4 /5
★★★★☆

My only problem is that I have to do a better job of letting people know that your France not in the States. Thanks!

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Verified Buyer
purchased on 12/02/2023
4 /5
★★★★☆

Perfect - nothing to report

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Acheteur Vérifié
purchased on 27/02/2023
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5 /5
★★★★★

Got the package very quickly and everything was fine

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Geverifieerde Koper
purchased on 27/02/2023
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4 /5
★★★★☆

Great product selection. Site needs better search and filter function. Shipping is slow and takes a while to arrive.

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Verified Buyer
purchased on 28/01/2023
5 /5
★★★★★

Good price and good product

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Acheteur Vérifié
purchased on 20/02/2023
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5 /5
★★★★★

Perfect product fast shipping

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Acheteur Vérifié
purchased on 25/02/2023
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