Reviews 1001hobbies

Courier shipment a few days after purchase, delivered the next day. Lots of products and great prices!

Delivery time was acceptable considering where it was shipped from. However, communication was pathetic!! It took three emails to finally get a response from someone in France in broken English with a tracking number and how it was being delivered. Tracking was still a problem. I also tried calling the two U.S. phone numbers during normal business hours leaving a detailed message and return phone number. No one ever called. I would give customer service a rating of 0 out of 10. Otherwise, the item did arrive in good condition via USPS.

Compliant product

Very good product

A wrong delivery was promptly taken back and refunded at my own expense, the 2nd delivery came very quickly. I am satisfied!

Order received as I expected. Fast and well packed.

Les produits sont que j'avais commandé sont intact

No problem, fast and efficient

Long delivery time, lack of clarity about availability when ordering, which generated an error. Virtually no chance to communicate. On the first order it is not at all clear that the store is outside Italy. I received a coupon (11€ refund) that would force me to place a new order. I asked for a refund, but received no response. Keep the 11€, but you lost a customer.

Very good product corresponds to my request

The item received is good but there were problems with the shipping address

No problem, deadline met

Disappointed, almost 10 days to receive my package at 9.90€ postage, it's expensive, especially since there was only one item to prepare. The box was badly taped, the label was coming off, the letter carrier told me I was lucky that my parcel had arrived safely!

I bought a fragile collectors item. This was shipped in an envelope while I paid enough for decent shipping... As a result, the product was damaged!

Perfect

A beautiful model also good quality I'm happy thank you to you

Perfect brand new impeccable kits in full compliance with 1001 hobbies website

Satisfied

Very fast delivery! Everything top, gladly again!

Very good, they answer all the doubts.

Very clear site, good product info, good navigation and then very good tracking for delivery. Perfect. Would recommend.

Fast and problem-free. Top product.

Logical explanation of deadlines and regular messages on progress

Bonjour, la commande répond a mon attente, ce kit me rappelle mes début dans le modélisme ,par contre je le modifie en moteur brusless

Very good

As always, great delivery and products

I am satisfied with the website.

Delivered just in time

For items declared as "immediate delivery" on the site, I had to send two messages of "complaint" before receiving my parcel after 10 days of waiting. My order had obviously not been prepared, because delivered to the carrier, it was delivered to me the next day. Satisfied with the site and the products, but very disappointed with the service in this case.

Very satisfied with the timely receipt of the package

Fast

I am so far very satisfied with your website

Good service and plenty of items to choose from. Easy and everything arrives correctly

Very good professionals, I recommend them

Very good, received well packaged super wooden model i recommend

Fast shipping and neatly packed.

Great product perfect delivery and packaging excellent time to recommend

Very satisfied with everything thank you!

Compliant product

Good service