4.2/5
★★★★☆
based on 38241 reviews published

Latest customer reviews

5 /5
★★★★★

At the top

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Acheteur Vérifié
purchased on 05/12/2022
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5 /5
★★★★★

Good product and courteous

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Acquirente Verificato
purchased on 19/12/2022
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5 /5
★★★★★

Accurate and on time, well ahead of expectations

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Acquirente Verificato
purchased on 14/12/2022
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2 /5
★★☆☆☆

[email protected] has not replied to my message

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Acheteur Vérifié
purchased on 28/11/2022
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5 /5
★★★★★

Fast shipping and great service

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Verified Buyer
purchased on 16/11/2022
4 /5
★★★★☆

The gift I got my eldest granddaughter arrived after Christmas but it was in perfect condition and my she was here when it arrived. I was pleased with my overall experience with 1001 Hobbies and would order from them again.

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Verified Buyer
purchased on 15/12/2022
5 /5
★★★★★

Excellent. Loads of fun making this with 6 y.o.

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Verified Buyer
purchased on 14/12/2022
5 /5
★★★★★

Very good quality

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Acheteur Vérifié
purchased on 18/12/2022
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5 /5
★★★★★

Very good quality

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Acheteur Vérifié
purchased on 14/12/2022
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5 /5
★★★★★

Very wide choice of items, fast delivery if available and, above all, customer care.

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Acheteur Vérifié
purchased on 22/10/2022
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5 /5
★★★★★

Amazing customer service. A+quality product

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Verified Buyer
purchased on 05/12/2022
5 /5
★★★★★

Very good pilot figure

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Verifizierter Käufer
purchased on 30/11/2022
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4 /5
★★★★☆

Satisfied but a shame not to receive a reply to an e-mail sent.

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Acheteur Vérifié
purchased on 16/12/2022
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5 /5
★★★★★

Quick delivery, no worries

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Acheteur Vérifié
purchased on 26/11/2022
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5 /5
★★★★★

Good but rather expensive compared to other French sites. For the item ordered no choice you are the only ones to have it. Rather long delivery time this time.

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Acheteur Vérifié
purchased on 01/12/2022
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5 /5
★★★★★

Order received on time and in the expected conditions. Perfect

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Comprador Verificado
purchased on 29/11/2022
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5 /5
★★★★★

Everything worked perfectly, the ordered product arrived on time.

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Verifizierter Käufer
purchased on 22/12/2022
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5 /5
★★★★★

First class service good product

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Verified Buyer
purchased on 24/12/2022
4 /5
★★★★☆

Fast delivery and good communication. I would suggest putting the item in a box to protect the packaging better rather than using just bubble wrap - unless it was to make it easier to go through customs?

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Verified Buyer
purchased on 20/12/2022
5 /5
★★★★★

Everything about the order was perfect. Thank you.

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Comprador Verificado
purchased on 21/12/2022
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5 /5
★★★★★

I quickly reached my goal in my search. The goods were dispatched immediately, even between the holidays.

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Verifizierter Käufer
purchased on 26/12/2022
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4 /5
★★★★☆

....

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Acheteur Vérifié
purchased on 02/12/2022
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5 /5
★★★★★

Very good offer very many models

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Geverifieerde Koper
purchased on 23/12/2022
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5 /5
★★★★★

All top

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Verifizierter Käufer
purchased on 24/11/2022
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5 /5
★★★★★

Good

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Verified Buyer
purchased on 15/11/2022
5 /5
★★★★★

Lampfirst time using this site, if so long I think we will remain great customers Thank you for the speed and delivery

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Acquirente Verificato
purchased on 21/12/2022
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4 /5
★★★★☆

Matching products only one model is missing, replace immediately by another at my request.

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Acheteur Vérifié
purchased on 15/12/2022
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4 /5
★★★★☆

On the whole, I'm very satisfied, except for the shipping, which could be a bit quicker. I can't say for sure whether the long waiting time was due to the shipper or the parcel service.

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Verifizierter Käufer
purchased on 17/12/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4 /5
★★★★☆

I am happy with my order received quickly thank you 1001 hobbies

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Acheteur Vérifié
purchased on 23/12/2022
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5 /5
★★★★★

The package arrived on time and the correspondence was excellent. I was kept informed of where it was. My son wanted this for Xmas and I would use 1001 hobbies again.

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Verified Buyer
purchased on 06/11/2022
1 /5
★☆☆☆☆

Order made on 04.12.22 sent on 21 after several reminders. Fortunately received on 23 but package opened and 1 product missing. Difficult to refuse the parcel on Christmas Eve.

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Acheteur Vérifié
purchased on 04/12/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, but please believe that this type of incident is not representative of the services and quality we offer. Could you please send us an email to [email protected] with a summary of what you are missing (ideally with photos) so that we can either send you the missing product or refund your money? Thank you and have a nice day 1001hobbies customer service.
1 /5
★☆☆☆☆

Refund request since December 20 and still no refund.

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Acheteur Vérifié
purchased on 09/12/2022
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Answer from 1001hobbies
Thank you for your comment and we apologize for this incident. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore essential to us and we take them very seriously! We have just forwarded your request to the accounting department in order to process your refund. However, please understand that this will take a maximum of 14 days. We apologize again for this inconvenience and assure you of our full understanding of your dissatisfaction. Sincerely, 1001hobbies customer service.
3 /5
★★★☆☆

My parcel was very damaged I hope that no part is missing...

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Acheteur Vérifié
purchased on 21/12/2022
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5 /5
★★★★★

Very good, impeccable service, careful and attentive. I recommend it!

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Acheteur Vérifié
purchased on 28/11/2022
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3 /5
★★★☆☆

Product was only two months longer to receive than quoted. Oh well. The event I was going to use the product was several weeks in the past. Guess I will be good for next year.

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Verified Buyer
purchased on 19/10/2022
5 /5
★★★★★

Game arrived as promised. Website easy to use.

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Verified Buyer
purchased on 14/12/2022
2 /5
★★☆☆☆

I received my order in a simple envelope !!!! The box was damaged... and 2 pieces broken inside!!!! This is unacceptable from a professional company. You don't buy a model by mail order only to receive it damaged. It's a shame.

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Acheteur Vérifié
purchased on 28/11/2022
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3 /5
★★★☆☆

Wrong model.

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Acheteur Vérifié
purchased on 07/12/2022
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5 /5
★★★★★

Fast delivery. Goods super. Many thanks!-) Will be happy to order again if required!-)

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Verifizierter Käufer
purchased on 26/11/2022
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4 /5
★★★★☆

Fast delivery and always informed.

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Comprador Verificado
purchased on 24/11/2022
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