4.2/5
★★★★☆
based on 39187 reviews published

Latest customer reviews

5 /5
★★★★★

Perfect! Just a little regret that one of the items ordered is missing... no big deal!

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Acheteur Vérifié
purchased on 04/02/2023
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1 /5
★☆☆☆☆

At the time of writing this review I have had to wait 6 weeks for one item, the other is yet to be delivered. There was no contact from them, I had to chase several times to find out what was going on. Very poor customer service and really bad business practice. Would not recommend them to anyone.

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Verified Buyer
purchased on 16/02/2023
Answer from 1001hobbies
Hello, Thank you for your comment. Your opinion is very important to us. Thank you for taking this time. We're truly sorry to her about this situation. I see that the second parcel has been shipped, so it should be on its way. Let us know when it arrives and if everything's okay! Have a great day.
5 /5
★★★★★

Order arrived on time.

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Acheteur Vérifié
purchased on 09/02/2023
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5 /5
★★★★★

Well-packaged parcel protecting the inner boxes of the models. Parcel arrived on time as announced at the time of ordering.

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Acheteur Vérifié
purchased on 11/02/2023
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5 /5
★★★★★

Arrived very quickly. Good service.

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Comprador Verificado
purchased on 06/02/2023
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5 /5
★★★★★

The deadlines are respected, the choice is vast and of quality thank you.

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Acheteur Vérifié
purchased on 09/02/2023
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4 /5
★★★★☆

Intuitive and extensive website. Correct delivery.

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Comprador Verificado
purchased on 11/02/2023
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5 /5
★★★★★

The treatment, management and delivery have been impeccable. Thank you.

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Comprador Verificado
purchased on 09/02/2023
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5 /5
★★★★★

Excellent follow-up

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Acheteur Vérifié
purchased on 16/01/2023
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5 /5
★★★★★

Zero points for the deliveryman, who claimed to have visited the house and found no-one there. Which is not true. So don't choose home delivery any more. But thank you for reimbursing me for the transport. Otherwise very good product and service.

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Acheteur Vérifié
purchased on 10/02/2023
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5 /5
★★★★★

Best variety of modeling items and fast service

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Geverifieerde Koper
purchased on 18/02/2023
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5 /5
★★★★★

Perfect !!!! Fast shipping and affordable price compared to other sites

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Acquirente Verificato
purchased on 05/02/2023
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5 /5
★★★★★

Outstanding selection of models and decals for those models. I've been assembling aircraft models for over 15 years. Needed a hobby after I retired and I really appreciate an online store like 1001 Hobbies. They always have exactly what I've looked for. Shipping from overseas and the items still get here in the USA very quickly

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Verified Buyer
purchased on 27/01/2023
5 /5
★★★★★

I like the selection and prices you offer your catalog(online) is simple to use also 🙂

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Verified Buyer
purchased on 26/01/2023
5 /5
★★★★★

The packaging was really great and the model has everything i wanted thank you

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Verified Buyer
purchased on 08/02/2023
5 /5
★★★★★

Impeccable merci beaucoup

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Acheteur Vérifié
purchased on 17/02/2023
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5 /5
★★★★★

Always responsive, good order tracking and fast delivery

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Acheteur Vérifié
purchased on 15/02/2023
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5 /5
★★★★★

I'm used to ordering imported figurines and I was looking for a site in France to avoid the increasingly astronomical customs fees (thank you France and its taxes on unavailable products!!). I was intrigued by the story of the founders and I tried it out by buying an Evangelion figurine. I'm more than delighted with the purchase! The figurine arrived well packaged. The tracking of my parcel was impeccable and the parcel arrived on time. The variety available on the site is enormous, whether figurines, puzzles, models or mangas. I recommend it 100% and I'd recommend it too!

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Acheteur Vérifié
purchased on 05/02/2023
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5 /5
★★★★★

Super product, fast shipping, very well packaged, I will gladly buy here again

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Verifizierter Käufer
purchased on 07/02/2023
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4 /5
★★★★☆

The order is as expected, the delivery time, ahead of schedule, so far I have no complaints.

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Comprador Verificado
purchased on 31/01/2023
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4 /5
★★★★☆

Navigation on your very easy For the delivery well assured except when the relay point closes for vacations without warning therefore delay .degree of satisfaction the order for the whole I note a 9 / 10

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Acheteur Vérifié
purchased on 08/02/2023
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5 /5
★★★★★

Delivery could be a little faster but that's not a showstopper, otherwise perfect.

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Geverifieerde Koper
purchased on 08/02/2023
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5 /5
★★★★★

Very strong site and fast shipping, very good quality products for sale

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Acquirente Verificato
purchased on 18/02/2023
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5 /5
★★★★★

Very satisfied, serious site

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Acheteur Vérifié
purchased on 16/02/2023
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5 /5
★★★★★

A site where I find what I need. fast, careful delivery. a pleasant and fast telephone contact ... what more could I ask for .

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Acheteur Vérifié
purchased on 21/02/2023
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5 /5
★★★★★

Great team

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Verified Buyer
purchased on 09/02/2023
5 /5
★★★★★

Good reactivity

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Acheteur Vérifié
purchased on 20/01/2023
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4 /5
★★★★☆

Order processed quickly, clean and fast shipping

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Acheteur Vérifié
purchased on 18/02/2023
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5 /5
★★★★★

R A S perfect!

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Acheteur Vérifié
purchased on 11/02/2023
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5 /5
★★★★★

Fast service large selection on the site i recommend

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Acheteur Vérifié
purchased on 12/02/2023
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5 /5
★★★★★

All well and on time

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Comprador Verificado
purchased on 16/02/2023
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5 /5
★★★★★

Site to recommend sending accordingly due to the temporary unavailability of a product on my order.

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Acheteur Vérifié
purchased on 14/02/2023
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3 /5
★★★☆☆

The Swiss Me 109 has not been delivered. I am waiting for a reply on how to change the product. thank you.

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Acheteur Vérifié
purchased on 14/02/2023
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1 /5
★☆☆☆☆

Order placed on 25/11/2022 for Christmas. All items were marked "in stock". Received part of the order in December, another part in February and there is still one item missing which I hope to receive before 2024. No commercial gesture, no word of apology.

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Acheteur Vérifié
purchased on 30/11/2022
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We are terribly sorry for this situation. I see that customer service has taken care of the follow-up. In the meantime, we are offering you a €10 credit note valid on any future order with the code SAVCOM10 as a thank you for your patience. We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Interesting site, despite a delay of several weeks due to the loss of my parcel, I received my products. The 1001 hobbies staff are very attentive and friendly on the phone. I recommend this site.

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Acheteur Vérifié
purchased on 16/02/2023
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2 /5
★★☆☆☆

All-plastic, pre-painted model

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Acheteur Vérifié
purchased on 10/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We're sorry if you weren't satisfied with the item. If it hasn't already, you can return it to us and ask for a refund. If this is the case, you can contact us by e-mail at [email protected] We wish you an excellent day. 1001hobbies customer service
4 /5
★★★★☆

Good overall

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Acheteur Vérifié
purchased on 05/02/2023
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5 /5
★★★★★

Speed, precision

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Acheteur Vérifié
purchased on 08/02/2023
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2 /5
★★☆☆☆

As mentioned in my previous calls and emails, the package did not contain the items ordered. I am now returning the package and I expect you to send my order with the correct items as soon as possible so that I can finalize my diorama and give it as a gift to a friend.

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Acheteur Vérifié
purchased on 10/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and quality we offer. Your request has been taken into account. Please keep us informed as soon as your order arrives. Good day 1001hobbies customer service.
5 /5
★★★★★

Very good site for models

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Acheteur Vérifié
purchased on 17/02/2023
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