/5
★★★★☆
based on 36866 reviews published
★★★★☆
based on 36866 reviews published
Latest customer reviews
1
/5
★☆☆☆☆
Received the box I ordered with all the primers in them broken, the package was contaminated and it was stinking so much of chemicals that Royal Mail had to wrap it in a bag. Now I'm asking them fir a refund they want me to return it to them first!!! Seriously ehich carrier would ship a box contaminated with hazardous chemicals back to France?
Do not buy from this company at all! Save your money and a headache dealing with the customer service.
Verified Buyer
purchased on 22/02/2023
Answer from 1001hobbies
Hello, thank you for your message. We are very sorry about this situation. It is likely that the person you spoke to did not realise the state of your parcel, I am sorry about that. I will make sure that a refund is issued as soon as possible. Have a nice day.
3
/5
★★★☆☆
I placed an order for things in stock and the next day they tell me they don't have everything. Three weeks later they are missing something else. Communication full of errors, confusing, they take a day to respond, the order arrived a month after the purchase and things were missing. I cannot recommend buying from this store. Not at all satisfied with the purchase and will not buy again if I have another option.
Comprador Verificado
purchased on 03/02/2023
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4
/5
★★★★☆
Easy navigation
Acheteur Vérifié
purchased on 15/02/2023
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3
/5
★★★☆☆
Some good, some not so good... An order took a long time to be honored, and the supplier was missing a product. So be it, but no customer contact to propose an alternative.
After a phone call after 5 weeks, a compromise was quickly found and the order received 48 hours later. It's a shame not to contact the customer sooner in case of a problem.
Acheteur Vérifié
purchased on 29/01/2023
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4
/5
★★★★☆
The package arrived in perfect condition only that it takes a long time to arrive.
Comprador Verificado
purchased on 07/02/2023
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5
/5
★★★★★
The site looks satisfactory and easy to navigate, the order even arrived before the expected date
Acquirente Verificato
purchased on 12/02/2023
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5
/5
★★★★★
Super site Fast response and fast shipping to Belgium
Acheteur Vérifié
purchased on 26/02/2023
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2
/5
★★☆☆☆
Paint in pot partially dry: thick film on surface.
Acheteur Vérifié
purchased on 23/02/2023
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience. Please send us an e-mail and a photo of the jar to [email protected] so that we can send you a new one. Thank you very much! Have a nice day 1001hobbies customer service.
5
/5
★★★★★
Very good Thank you
Acheteur Vérifié
purchased on 03/03/2023
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5
/5
★★★★★
Excellent website with purchase tracking...excellent product availability...speedy & reliable shipping.
Verified Buyer
purchased on 19/02/2023
4
/5
★★★★☆
Ok well received the package, but I didn't think the figurines were so small.
Acheteur Vérifié
purchased on 26/02/2023
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3
/5
★★★☆☆
This product was for immediate shipment and has taken 3 weeks to arrive, it has also had to be separated from the original order, with two other products for immediate shipment and which have not yet arrived.
Comprador Verificado
purchased on 02/03/2023
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5
/5
★★★★★
The item was awaiting restocking. Which seemed rather normal for an item that's hard to find elsewhere. Good communication, since messages clearly indicated that it would arrive, and indeed it did arrive without too much delay, which is all I asked.
Acheteur Vérifié
purchased on 15/02/2023
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5
/5
★★★★★
Quick
Comprador Verificado
purchased on 27/02/2023
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5
/5
★★★★★
Delivered on time we’ll packed and good quality product
Verified Buyer
purchased on 19/02/2023
5
/5
★★★★★
Wide choice and fast delivery.
Acheteur Vérifié
purchased on 15/02/2023
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5
/5
★★★★★
Good communication and fast delivery.
Geverifieerde Koper
purchased on 26/02/2023
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5
/5
★★★★★
Excellent model / good delivery time / very happy with my purchase
Verified Buyer
purchased on 22/01/2023
4
/5
★★★★☆
Delivery conforms thank you
Acheteur Vérifié
purchased on 02/02/2023
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4
/5
★★★★☆
Out of stock, so a little long lead time
Acheteur Vérifié
purchased on 11/12/2022
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5
/5
★★★★★
In general it is very easy, any doubt, they always answer with information, fast and safe service.
Comprador Verificado
purchased on 28/11/2022
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4
/5
★★★★☆
No email is sent when the order is placed. And no delivery time is indicated.
Acheteur Vérifié
purchased on 14/02/2023
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5
/5
★★★★★
Very good store thank you
Acheteur Vérifié
purchased on 25/02/2023
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5
/5
★★★★★
The site is functional, and shipping very fast. Received in very good condition. Nothing to complain about.
Acheteur Vérifié
purchased on 26/02/2023
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5
/5
★★★★★
Advertised deadline met (aviation work)
Acheteur Vérifié
purchased on 15/02/2023
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5
/5
★★★★★
Package delivered quickly after the products were available on their premises. The only drawback is that one of the products is a little damaged. We'll have to see what customer service can do.
Acheteur Vérifié
purchased on 02/02/2023
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2
/5
★★☆☆☆
Not at all satisfied
Acheteur Vérifié
purchased on 08/02/2023
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1
/5
★☆☆☆☆
Orders not received. Over a month to resolve the problem and it's still not over because the refund does not correspond to the amount paid. Customer service unreachable by phone and unresponsive to emails. I'd advise against it.
Acheteur Vérifié
purchased on 13/02/2023
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3
/5
★★★☆☆
It took a long time for the order to arrive, even though it was just a pair of socks and the shipping price was expensive.
Comprador Verificado
purchased on 20/02/2023
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3
/5
★★★☆☆
Expensive shipping and slow delivery
Comprador Verificado
purchased on 18/02/2023
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