Reviews 1001hobbies

I sent you an email of dissatisfaction and I just received your non-delivery questionnaire.

Good

Perfect

Very good, competitive prices and very fast delivery. I will shop again.

Hello, following the partially received order, I am disappointed with the customer service. I can understand that a reorganization is underway for several weeks, but please try to provide a response within 7 days, especially when it concerns an issue of usage of a voucher or partner code. And regarding the fact that there is no minimum commercial gesture on shipping costs when a delivery cannot be honored for a product that was available at the time of purchase and later went out of stock. You will understand my words as any merchant would. I hope to receive a response in the coming days. Best regards.

My order was delivered too late, also the item was in stock but was delivered weeks later. I had to pay shipping costs and it was not delivered to my home, I had to pick it up at the pickup point. I don't think it should be like this.

Great price for models Great communication Will buy from again

Impeccable! I had an issue and a delay with my order but the service corrected it for me and everything went well. Their service is reorganizing and I had to contact them via the assistance on the site. Very reasonable prices, fast shipping but a bit damaged upon arrival (one corner was damaged).

Efficient service

I am very satisfied with the purchases of your product selections but very disappointed with the long deliveries and poorly managed by the local correspondents who do not respect the delivery destination and unload in other places and to other people, forcing us to move to retrieve your boxes. Sorry for my continuous complaints.

Everything arrived as per the order but after almost a month and without any explanation for the delay, despite the various requests for updates that I sent. A delay is certainly understandable, not responding to reports, no.

Hello. I received a reference for figurines instead of another one, and I have not received any feedback after my request to customer service. The rest: shipping time, packaging... was without issue.

The products are in accordance with the order. I still note a downside regarding the fact of putting a price label on the product description and the color, we then have difficulty knowing what the shade is. However, I am not satisfied with the delivery, not at the chosen pickup point and therefore delayed by more than 24 hours.

Order shipped with a week delay, error in the products and no response from customer service.

My husband loved it

Fast and professional delivery.

Everything went well, thank you

I am very happy with my purchase 🙂

Shipments sometimes too long (items displayed available, while they are not)

They were not clear whether they had the product in stock or not... In the end, they said they would process the refund, and a few days later, it shows that the product that supposedly was out of stock was shipped.

Very well informed about the order and delivery process and the item is perfect

The paints came with warning stickers over the original stickers. This makes it impossible to see what the colour is. If you have to put the warning sticker on, can you put it so it doesn't cover the name of the paint?

I am happy with my order with interesting prices but on seeing these metal items I would have preferred plastic.

All good

Nothing

Bad product delivered! Support worthless, cannot be reached by phone so you have to request online support via ticket. Then you hear nothing more! Waiting for 2 weeks...

Top

Pleasant site and quite complete range of products. However, the delivery times are very long...

Fast shipping once all products arrive at the warehouse, excellent quality, affordable prices

Fast delivery, everything is great, thank you very much!

Very serious

I paid $50 for a scale model kit and received an $8 bottle of weathering pigment instead. Sloppy inventory management.

Super!! Package arrived on time!! Very beautiful statuette, thank you to your whole team.

1001 Hobbies was very easy to order from very easy to deal with the order arrived perfectly well and the puzzle is beautiful

Completely in order

Fast and delivered in excellent condition. Highly recommended!

Very good

Delivery time too long and delivery postponed 2 times !!

Good although it took a long time to come

Good site, serious, fast quality products.